Asset Tracking Software Barcode System vs ServiceDesk Plus

Starting Price

$995.00/one-time

$120.00/year/user

Best For

School Districts, Universities, K-12, Education Institutions, Government Agencies, Police, Fire, Military, Small/Medium Businesses, Financial, Medical, Contractors, and other industry segments!

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

Rating


4.6 / 5
(64)
Read All Reviews

4.3 / 5
(134)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "This software has been so easy to use and intuitive."

  • "Gigatrak has made staff more aware that an inventory control system is in place, and not only that it must be used, but that it is easy to use."


4.2 / 5


  • "It is a very good experience for me with service desk plus as it is easy to use."

  • "I thought it was a great product that was easy to use and setup. However our purse strings are just a little too tight."

Customer Support


4.8 / 5


  • "We really like the ease of use and the one time cost. Customer Service and set up were fast and easy."

  • "The best customer service and tool tracking software."


4.2 / 5


  • "Good method for tracking help desks requests. Good user access for web portal and email options."

  • "The price is right for a small shop (free for up to five users). If you just need something basic, SDP fulfills the basic needs of a help desk."

Features & Functionality


4.3 / 5


  • "When looking into software for handling tracking of our equipment, this one seemed to be the best for our needs."

  • "Great product to keep track of expensive robotics equipment and tools."


4.3 / 5


  • "All benefits which you need from a good quality product required for IT infra monitoring."

  • "Very user friendly interface and easy to manage all software's from one location. Also all there products are very cheap to purchase."

Value for Money


4.6 / 5


  • "I also like their customer service since the purchase. They didnt just write me off once they had our money."

  • "It is easy to use and easy to customize. The price was right for our small organization."


4.2 / 5


  • "Thanks to ServiceDesk, we were able to significantly reduce the material costs of technical support."

  • "It is also difficult to ascertain the exact time spent on each case. Great product for the money."

Product Features

  • check Activity Tracking
  • check Audit Trail
  • check Barcoding/RFID
  • check Check-in/Check-out
  • check Depreciation Management
  • check Disposal Management
  • check Location Tracking
  • check Reservations Management
  • check Activity Tracking
  • check Audit Trail
  • check Barcoding/RFID
  • check Check-in/Check-out
  • check Depreciation Management
  • check Disposal Management
  • close Location Tracking
  • close Reservations Management

Screenshots

View 5 screenshots 40481 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Asset Tracking Software Barcode System vs ServiceDesk Plus

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