ServiceDesk Plus vs Asset Manager

Starting Price

$120.00/year/user

$1,000.00/one-time

Best For

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

Health & Safety Managers, Project Managers, Operations Directors, Directors in Construction, Public Sector, Oil & Gas, Rail, Utilities

Rating


4.3 / 5
(134)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.2 / 5


  • "It is a very good experience for me with service desk plus as it is easy to use."

  • "I thought it was a great product that was easy to use and setup. However our purse strings are just a little too tight."



Customer Support


4.2 / 5


  • "Good method for tracking help desks requests. Good user access for web portal and email options."

  • "The price is right for a small shop (free for up to five users). If you just need something basic, SDP fulfills the basic needs of a help desk."



Features & Functionality


4.3 / 5


  • "All benefits which you need from a good quality product required for IT infra monitoring."

  • "Very user friendly interface and easy to manage all software's from one location. Also all there products are very cheap to purchase."



Value for Money


4.2 / 5


  • "Thanks to ServiceDesk, we were able to significantly reduce the material costs of technical support."

  • "It is also difficult to ascertain the exact time spent on each case. Great product for the money."



Product Features

  • check Activity Tracking
  • check Audit Trail
  • check Barcoding/RFID
  • check Check-in/Check-out
  • check Depreciation Management
  • check Disposal Management
  • close Location Tracking
  • close Reservations Management
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ServiceDesk Plus vs Asset Manager

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