NeonCRM vs SilkStart

Starting Price

$49.00/month

$200.00/month

Best For

NeonCRM was created to be the most powerful integrated fundraising solution on the market. NeonCRM works will nonprofits of all sizes from small local community groups to large national organizations.

Our customers include trade, non-profit, maker spaces, angel groups, faith based organizations, alumni groups and multi-chapter associations of all sizes.

Rating


4.4 / 5
(426)
Read All Reviews

4.4 / 5
(36)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "Compare products, their capabilities and ease of use. I found the people at Neon are its best product."

  • "Web based; ease of use; can track everything needed; ease of electronic contact and marketing; non-profit based; very responsive; inexpensive."


4.3 / 5


  • "The system is really easy to use and the support provided has been great."

  • "So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged."

Customer Support


4.6 / 5


  • "Easy to use, user friendly, responsive to suggestions and awesome customer service."

  • "Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful."


4.7 / 5


Features & Functionality


4.3 / 5


  • "Customer service is quick to respond and pretty amazing."

  • "Good program, but reporting is less intuitive than I'd like."


4.4 / 5


  • "Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society."

  • "The help and guidance provided by SilkStart has been timely and professional for all our needs."

Value for Money


4.5 / 5


  • "The team has been so supportive and helpful. The price is incredible."

  • "I like that it is a (relatively) cost effective CRM that is all web-based."


4.3 / 5


  • "SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money."

  • "Cost effective, fresh templates. Various design options with the use of the many widgets available."

Product Features

  • check Chapter Management
  • check Committee Management
  • check Dues Management
  • check Election Management
  • check Email Marketing
  • check Event Management
  • check Financial Management
  • check Fundraising Management
  • check Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • check Membership Management
  • check Website Management
  • check Chapter Management
  • check Committee Management
  • check Dues Management
  • close Election Management
  • check Email Marketing
  • check Event Management
  • check Financial Management
  • check Fundraising Management
  • check Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • check Membership Management
  • check Website Management

Screenshots

View 5 screenshots 86853 thumb
View 5 screenshots 21727 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NeonCRM vs SilkStart

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