Naylor AMS Solutions vs Shelf

Starting Price

$195.00/month

$99.00/month

Best For

Associations looking for an all-in-one solution for all critical systems - Membership, Website, Registrations, Directories, Certifications, Newsletter, Finance, Communications, Committees and more.

Shelf is for Contact Centers and Help Desks looking to bring their knowledge management into the cloud or upgrade to the next generation of AI enabled KM

Rating


4.1 / 5
(37)
Read All Reviews

4.9 / 5
(45)
Read All Reviews

Ideal number of Users

1 - 49

10 - 1000+

Ease of Use


3.8 / 5


  • "I have found that the product is easy and intuitive."

  • "Timberlake Brought Systems In House and is Easy to Use."


4.9 / 5


  • "User Friendly with Great Features and Functionality."

  • "High level organizational capabilities, easy to use & attractive interface, the Web Clipper."

Customer Support


4.2 / 5


  • "The sales and support teams are phenomenal, especially MY project manager, Scott Crockett."

  • "And, when issues arise, their customer service and support staff are on it."


5 / 5


Features & Functionality


3.6 / 5


  • "We've moved from custom built solutions and other AMS' in the market and Timberlake as been the solution we needed both times. Thank you #TeamTimberlake."

  • "A new tech support ticketing system is able to track the process of tickets and we have found that tickets are taken care of quicker. TL earns a 5 for ease of use."


4.6 / 5


  • "UX is seamless, so easy to use and really well thought add. They are constantly adding new features which is great."

  • "Excellent user experience for an unfinished product. I look forward to seeing future updates."

Value for Money


4 / 5


  • "Was happy with price and concierge service for implementation."

  • "It is flexible and allows us to control our site and save money."


4.8 / 5


Product Features

  • check Chapter Management
  • check Committee Management
  • check Dues Management
  • check Election Management
  • check Email Marketing
  • check Event Management
  • check Financial Management
  • check Fundraising Management
  • check Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • check Membership Management
  • check Website Management
  • check Chapter Management
  • check Committee Management
  • close Dues Management
  • close Election Management
  • close Email Marketing
  • close Event Management
  • close Financial Management
  • check Fundraising Management
  • check Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • close Membership Management
  • close Website Management

Screenshots

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View 5 screenshots 87280 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Naylor AMS Solutions vs Shelf

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