StarChapter vs SilkStart

Starting Price

$44.00/month

$200.00/month

Best For

StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.

Our customers include trade, non-profit, maker spaces, angel groups, faith based organizations, alumni groups and multi-chapter associations of all sizes.

Ideal number of Users

1 - 49

1 - 1000+

Rating


4.3 / 5
(408)
Read All Reviews

4.4 / 5
(36)
Read All Reviews

Ease of Use


3.9 / 5


  • "Membership portal is perfect. Communication portal is wonderful and easy to use."

  • "It's not super user friendly. I think customer service is friendly but support is lacking."


4.3 / 5


  • "The system is really easy to use and the support provided has been great."

  • "So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged."

Customer Support


4.5 / 5


  • "Pros - super easy to use, excellent customer service support, great backend reporting options and registration system is user-friendly too."

  • "Star Chapter has amazing customer service and support. I would recommend them to other non profits."


4.7 / 5


Features & Functionality


4 / 5


  • "Excellent response time and helpful response. I wish the system were a little more user-friendly/intuitive, but overall, good."

  • "Ability to reach both Members and non-Members with information on upcoming events. Ability to quickly validate membership status during events."


4.4 / 5


  • "Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society."

  • "The help and guidance provided by SilkStart has been timely and professional for all our needs."

Value for Money


4.3 / 5


  • "StarChapter is perfect for MASSP. I am continually amazed that they can meet the needs of my organization with 750 members at such a low price."

  • "Team effort with people like this on your team is great for any company, but for a small 501(c) (3) facing a challenging goal, it's priceless."


4.3 / 5


  • "SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money."

  • "Cost effective, fresh templates. Various design options with the use of the many widgets available."

Product Features

  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management
  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

Screenshots

View 5 screenshots 180198 thumb
View 5 screenshots 21727 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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StarChapter vs SilkStart

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