memberplanet vs StarChapter

Starting Price

$50.00/month

$44.00/month

Best For

memberplanet offers dynamic solutions to organizations, regardless of size, empowering staff and volunteers to manage, engage, and grow membership.

StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.

Rating


4.7 / 5
(256)
Read All Reviews

4.5 / 5
(347)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 49

Ease of Use


4.5 / 5


  • "Member Planet is a great tool for our groups to use for their online fundraising. It is easy to use and their customer service is outstanding."

  • "Overall, it was a good experience but we decided to go with a solution that was more commonly known and more user friendly."


4 / 5


  • "Membership portal is perfect. Communication portal is wonderful and easy to use."

  • "It's not super user friendly. I think customer service is friendly but support is lacking."

Customer Support


4.9 / 5


  • "It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals."

  • "MemberPlanet is user friendly. The customer service is awesome."


4.7 / 5


  • "Star Chapter has amazing customer service and support. I would recommend them to other non profits."

  • "Pros - super easy to use, excellent customer service support, great backend reporting options and registration system is user-friendly too."

Features & Functionality


4.4 / 5


  • "Overall I've had a good experience. At times, I felt like the software was clunky, but the great support staff walked me through the woods."

  • "The ease of user interface can alway be improved."


4.1 / 5


  • "Excellent response time and helpful response. I wish the system were a little more user-friendly/intuitive, but overall, good."

  • "Ability to reach both Members and non-Members with information on upcoming events. Ability to quickly validate membership status during events."

Value for Money


4.5 / 5


  • "MemberPlanet meets our member management needs with its super cool features and affordable pricing."

  • "Easy to use, all sorts of add-ons in one product, exceptional customer support, great price."


4.4 / 5


  • "StarChapter is perfect for MASSP. I am continually amazed that they can meet the needs of my organization with 750 members at such a low price."

  • "It¿s pretty good for the price. Some of the UI is not intuitive."

Product Features

  • check Chapter Management
  • check Committee Management
  • check Dues Management
  • check Election Management
  • check Email Marketing
  • check Event Management
  • check Financial Management
  • check Fundraising Management
  • close Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • check Membership Management
  • check Website Management
  • check Chapter Management
  • check Committee Management
  • check Dues Management
  • check Election Management
  • check Email Marketing
  • check Event Management
  • check Financial Management
  • check Fundraising Management
  • check Jobs Board
  • check Member Communities
  • check Member Directory
  • check Member Portal
  • check Membership Management
  • check Website Management

Screenshots

View 5 screenshots 174814 thumb
View 5 screenshots 180198 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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memberplanet vs StarChapter

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