When I Work vs Time Tracker

Starting Price

$1.50/month/user

$4.00/month/user

Best For

From small businesses to large enterprise operations, management teams in every industry are using When I Work's free (up to 75 employees) software to fix employee scheduling & improve communication.

Time Tracker by eBillity is a timekeeping and invoicing application designed for teams and individuals to streamline payroll and accounting. Mobile workers can track time from any device, anywhere.

Rating


4.5 / 5
(748)
Read All Reviews

4.3 / 5
(2215)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.5 / 5


  • "This is a great program for helping our team keep track of their work schedules. Very user friendly and easy for any administrator to use."

  • "Clean, User Friendly interface. Great support, quick to reach out."


4.2 / 5


  • "The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice."

  • "I like the appearance and ease of use of eBillity. It seems easy to add clients/projects and easy to charge time to the appropriate ones."

Customer Support


4.5 / 5


  • "From our initial trial, the When I Work staff has been nothing but fantastic about providing excellent customer service and assistance."

  • "The customer support team is available immediately through their live chat. They have always been very helpful and friendly."


4.2 / 5


  • "Great experience and customer support is a huge help if you do need help. They really know how to resolve it fast."

  • "Paperless time tracking for my employees who are in the field. I really like the customer service chat option if I ever need help."

Features & Functionality


4.3 / 5


  • "I love how easy this software is to use and how intuitive it is. I also love the chat feature."

  • "Happy and helpful staff to assist with any questions or concerns. They get back to you very quickly when you contact them."


4.1 / 5


  • "It will work with Quickbooks the best for us. Other than that it has too many restrictions for us to be completely happy with the product."

  • "I love that it transitions to quickbooks seamlessly, it makes the process quick and easy. Several of the other swcd's have switched to this too."

Value for Money


4.5 / 5


  • "Everything, low cost, customer service is OUTSTANDING, user friendly."

  • "Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price."


4.2 / 5


  • "Time Tracker is easy to use and not overpriced. Tech support is very responsive and helpful."

  • "This has proven to be a good solution for my small law firm at a reasonable price."

Product Features

  • check Calendar Management
  • check Employee Scheduling
  • close FMLA Tracking
  • check Overtime Calculation
  • check Reporting/Analytics
  • check Self Service Portal
  • check Time Tracking
  • close Calendar Management
  • close Employee Scheduling
  • close FMLA Tracking
  • check Overtime Calculation
  • check Reporting/Analytics
  • close Self Service Portal
  • check Time Tracking

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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When I Work vs Time Tracker

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