iDMS vs Xero

Starting Price

Not provided by vendor

$25.00/month

Best For

DealerSocket's iDMS solution was custom built to meet the needs of Independent and BHPH dealerships across the U.S. and Canada.

All small and medium sized businesses and accounting & bookkeeping practices.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


3.1 / 5
(54)
Read All Reviews

4.3 / 5
(1852)
Read All Reviews

Ease of Use


3.1 / 5


  • "Very difficult to implement among the team members, not very neat. Ended up not being used by most of sales agents, agents preferred to use their own notes."

  • "DealerSockets software can do a ton. There are a lot of features and it's very easy to use."


4.2 / 5


  • "Nice solution for startups and small companies. Gusto is great for small company payroll and the interface is easy to use."

  • "Long time user of Xero - really happy with it - easy to use and great support."

Customer Support


2.8 / 5


  • "The tech support must be paid based on how quick they reach a resolution - which results in a terrible experience for their customers."

  • "Easy to use, custom email templates, great training resources, great support staff."


3.9 / 5


  • "Customer service reps from Xero are very pleasant and informative."

  • "I can call someone if I have to, but I almost always get issues resolved through technical support in a timely fashion."

Features & Functionality


3.1 / 5


  • "Missing core necessary data. System doesn't support clear required compliance requirements for reporting or storing data."

  • "Have plenty of reports and their custom report builder is good. Their CRM (dealersocket) cannot push all of the credit app."


4.2 / 5


  • "It's a great piece of accounting software, easy to use, great help guides and really does provide an abundance of reports."

  • "We believe they do this to gain a competitive advantage over other companies like Quickbooks."

Value for Money


2.9 / 5



4.2 / 5


  • "Cost effective and powerful control of our finances with integrations galore."

  • "There seems to be an add-on for every possible shortcoming of the program and be prepared to budget a lot for these add-ons."

Product Features

  • Buy-Here-Pay-Here
  • Collections Management
  • Expense Management
  • Financing Management
  • Inventory Management
  • Lease-Here-Pay-Here
  • Parts Management
  • Payroll Management
  • Recurring Billing
  • Sales Management
  • Sales Tax Management
  • Service Department
  • Buy-Here-Pay-Here
  • Collections Management
  • Expense Management
  • Financing Management
  • Inventory Management
  • Lease-Here-Pay-Here
  • Parts Management
  • Payroll Management
  • Recurring Billing
  • Sales Management
  • Sales Tax Management
  • Service Department

Screenshots

View 3 screenshots 127899 thumb
View 5 screenshots 101038 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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iDMS vs Xero

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Xero vs iDMS