--- title: "Best Auto Dealer Software 2026 | Capterra" description: "Find the top Auto Dealer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/auto-dealer-software/" page_type: "category" language: "en" --- # Best Auto Dealer Software Last updated on September 8, 2026 How to find the right Auto Dealer Software? Learn more from our team about Auto Dealer Software pricing features and benefits in our Auto Dealer Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is auto dealer software?  Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on September 8, 2026 [Auto dealer software](https://www.capterra.com/auto-dealer-software/), also known as car dealer software, is used by auto retailers and distributors to manage operations. The tool assists with managing vehicle sales, rentals, leasing, and maintenance. Auto dealers can use the tool to track financial accounts, manage inventory of vehicles and parts, generate customized sales performance reports, and optimize the cost of vehicle repairs. Auto dealer software also acts as a customer relationship management (CRM) system to boost sales and marketing efforts. The CRM features assist with enhancing customer engagement and strengthening customer relations. For more information consult our [Auto Dealer Buyers Guide](#buyers-guide-content) ## DealerCenter Rating: 4.9 out of 5 (1,485 reviews) Profile: [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? DealerCenter is the comprehensive DMS for independent auto dealers, designed to manage inventory, sales, and more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Comprehensive software integrations Cons: - Frequent lags and slow response #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - For Automotive Dealerships: 4.9 rating - Website Integration: 4.7 rating - Inventory Management: 4.8 rating - Financing Management: 4.8 rating #### Lowest rated features - Sales Floor Management: 3.3 rating - Accounting: 3.9 rating - Third-Party Integrations: 4.0 rating - Reporting/Analytics: 4.6 rating #### Feature-related review snippet Reviewer: Tony P. Reviewer details: Automotive, 1-10 employees Published: March 10, 2026 > "The platform is intuitive, efficient, and brings inventory management, deal processing, customer records, and reporting together in a single, seamless system." ### Gallery tab Ease of use: 4.8 out of 5 (1,485 reviews) #### Related review snippet Reviewer: Tony P. Reviewer details: Automotive, 1-10 employees Published: March 10, 2026 > "The platform is intuitive, efficient, and brings inventory management, deal processing, customer records, and reporting together in a single, seamless system." ### Integrations tab DealerCenter connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/71935/DealerCenter/#integrations) #### Most popular integrations - QuickBooks Online Advanced: 4.2 rating --- ## Zeus Rating: 4.9 out of 5 (26 reviews) Profile: [Zeus](https://www.capterra.com/p/2060/Zeus-System/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zeus provides Dealership Management Software and a mobile app to sell more vehicles faster. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.9 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $175.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - For Automotive Dealerships: 5.0 rating - Inventory Management: 5.0 rating - Financing Management: 5.0 rating - Contact Database: 4.7 rating #### Lowest rated features - Reporting/Analytics: 4.7 rating - Payment Collection: 4.8 rating - Document Management: 4.8 rating - Website Integration: 5.0 rating ### Gallery tab Ease of use: 5.0 out of 5 (26 reviews) #### Related review snippet Reviewer: steven S. Reviewer details: Automotive, 1-10 employees Published: February 9, 2023 > "Easy to use , great tech support , does everything we need , you can even add a pic of the car making it easy if you have the same cars in stock" ### Integrations tab Zeus connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/2060/Zeus-System/#integrations) #### Most popular integrations - Carsforsale.com: 4.6 rating - CDK Global: 4.1 rating - Dealertrack DMS: 5.0 rating - Dealer.com: 4.3 rating - ProMax Unlimited: 3.9 rating - RouteOne: 4.8 rating - Autosoft DMS: 3.6 rating - DealerPeak CRM Center: 4.5 rating - Volie: 4.8 rating --- ## UNITS / EQUIP Rating: 4.0 out of 5 (1 reviews) Profile: [UNITS / EQUIP](https://www.capterra.com/p/10010507/UNITS-EQUIP/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Offers both automotive and heavy machinery dealership software systems with streamlined reporting across all key areas. #### Rating breakdown - Ease of Use: 3.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 3.0 out of 5 - Value for Money: 3.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: A$50000.00 Pricing details: Other, One Time Free trial: No Free demo: No ### Features tab #### Highest rated features - Service Department: 5.0 rating - Accounting: 4.0 rating - Financing Management: 4.0 rating - Inventory Management: 4.0 rating #### Lowest rated features - Website Integration: 3.0 rating ### Gallery tab Ease of use: 3.0 out of 5 (1 reviews) --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## LoanerTrack Rating: 4.6 out of 5 (9 reviews) Profile: [LoanerTrack](https://www.capterra.com/p/138908/LoanerTrack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Windows-based (or web based) software to manage your dealership's service loaner vehicles and turn your fleet into a revenue-generator. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: One Time Free trial: No Free demo: Yes ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Not available - Website Integration: Not available - Lead Management: Not available - Contact Database: Available - Accounting: Available - Customer Database: Not available - Sales Floor Management: Not available - Document Management: Available - Reporting & Statistics: Not available - Alerts/Notifications: Not available - Service Department: Available ### Gallery tab Ease of use: 4.4 out of 5 (9 reviews) ### Integrations tab LoanerTrack connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/138908/LoanerTrack/#integrations) #### Most popular integrations - RentWorks: 4.5 rating --- ## Carsforsale.com Rating: 4.6 out of 5 (2,363 reviews) Profile: [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Carsforsale.com provides leading online automotive software and exposure for over 22,500 independent and franchise dealers in the U.S. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Accessible for all experience levels - Intuitive and efficient navigation Cons: - Recurring glitches and slowdowns - Cumbersome security and access controls #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - For Automotive Dealerships: 4.6 rating - Inventory Management: 4.5 rating - Website Integration: 4.5 rating - Contact Database: 4.3 rating #### Lowest rated features - Accounting: 3.9 rating - Document Management: 4.1 rating - Sales Floor Management: 4.1 rating - Lead Capture: 4.1 rating #### Feature-related review snippet Reviewer: Dwight R. Reviewer details: Automotive, 1-10 employees Published: February 13, 2025 > "User friendly really users friendly loo I love it" ### Gallery tab Ease of use: 4.6 out of 5 (2,363 reviews) #### Related review snippet Reviewer: DJ B. Reviewer details: Automotive, 1-10 employees Published: February 10, 2025 > "Paying $99 is a great value but it could use a vin code scanner to import or vehicles and give a book value for potential auction purchases when doing book outs on the fly. If you were to add that it would be a better deal for smaller lot verses Dealercenter or vin Solutions." ### Integrations tab Carsforsale.com connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/178449/CarsForSale/#integrations) #### Most popular integrations - Meta for Business: 4.3 rating - DealerCenter: 5.0 rating - Trustpilot: 4.5 rating - Pure Chat: 4.6 rating - Frazer: 4.9 rating - Dealertrack DMS: 4.3 rating #### Integrations-related review snippet Reviewer: Alex U. Reviewer details: Automotive, 1-10 employees Published: October 4, 2023 > "Integrations are smooth also" --- ## Rapid Recon Rating: 4.8 out of 5 (479 reviews) Profile: [Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Drive down recon cost with our used car dealership software. With Rapid Recon, get vehicles sale-ready in 3 to 5 days, not 10 to 20. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Streamlined vehicle reconditioning workflow - Real-time inventory location tracking Cons: - Occasional slowdowns and lag #### Starting price Starting price: $499.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - For Automotive Dealerships: 4.5 rating - Inventory Management: 4.6 rating - Service Department: 4.3 rating - Sales Floor Management: 4.3 rating #### Lowest rated features - Reporting/Analytics: 4.0 rating - Reporting & Statistics: 3.5 rating - Customer History: 3.0 rating - Alerts/Notifications: 4.5 rating #### Feature-related review snippet Reviewer: Elisha K. Reviewer details: Automotive, 11-50 employees Published: May 18, 2021 > "So helpful when we need to pickup, buff, etc." ### Gallery tab Ease of use: 4.8 out of 5 (479 reviews) #### Related review snippet Reviewer: Michael C. Reviewer details: Automotive, 51-200 employees Published: October 3, 2024 > "In my case, I love how it sends me an alert to my phone letting me know what work is ready for me to do." --- ## Campaigner Rating: 3.9 out of 5 (428 reviews) Profile: [Campaigner](https://www.capterra.com/p/266291/Campaigner/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All the basic and advanced email marketing features you need to grow your business without added marketing suite expense. #### Rating breakdown - Ease of Use: 3.7 out of 5 - Customer Service: 3.9 out of 5 - Features: 3.7 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Accessible for all experience levels - Effective email campaign management Cons: - Inconsistent formatting and layout - Slow and outdated performance #### Starting price Starting price: $14.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Not available - Website Integration: Not available - Lead Management: Available - Contact Database: Available - Accounting: Not available - Customer Database: Not available - Sales Floor Management: Not available - Document Management: Not available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Not available #### Feature-related review snippet Reviewer: Vivian S. Reviewer details: Professional Training & Coaching, 11-50 employees Published: October 4, 2021 > "Campaigner has very a very user-friendly, logical user interface and is very versatile." ### Gallery tab Ease of use: 3.7 out of 5 (428 reviews) #### Related review snippet Reviewer: Sarah B. Reviewer details: Research, Self-employed Published: August 14, 2023 > "It is supportive of mid tier type businesses it uses artificial intelligence to push/force emails for individuals with an extensive customer/consumer base." ### Integrations tab Campaigner connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/266291/Campaigner/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.0 rating - Google Sheets: 4.7 rating - SurveyMonkey: 4.6 rating - Shopify: 4.5 rating - Jotform: 4.7 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - WooCommerce: 4.5 rating - Typeform: 4.7 rating --- ## AutoRaptor CRM Rating: 4.6 out of 5 (275 reviews) Profile: [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Sell More Cars with a Simple, Yet Powerful Automotive CRM. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $399.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Database: 4.4 rating - For Automotive Dealerships: 4.2 rating - Website Integration: 4.2 rating - Sales Floor Management: 4.3 rating #### Lowest rated features - Inventory Management: 2.5 rating - Reporting/Analytics: 4.0 rating - Lead Management: 3.4 rating - Alerts/Notifications: 1.0 rating #### Feature-related review snippet Reviewer: BRANDON C. Reviewer details: Recreational Facilities and Services, 51-200 employees Published: March 11, 2026 > "They decluttered the UI on here, much easier access and readability than Vin." ### Gallery tab Ease of use: 4.7 out of 5 (275 reviews) #### Related review snippet Reviewer: Drake C. Reviewer details: Management Consulting, 51-200 employees Published: March 9, 2026 > "Experience has been good. Since the app was updated and fills like you are on the actual site it's really nice working out of the office." ### Integrations tab AutoRaptor CRM connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/118844/AutoRaptor-CRM/#integrations) #### Most popular integrations - Carsforsale.com: 4.6 rating - Autosoft DMS: 3.6 rating --- ## AutoManager Rating: 4.9 out of 5 (239 reviews) Profile: [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Since 1987, AutoManager has been a leading provider of dealer management software including DeskManager, WebManager, & Automotive CRM. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $50.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Inventory Management: 5.0 rating - For Automotive Dealerships: 5.0 rating - Reporting/Analytics: 5.0 rating - Accounting: 4.9 rating #### Lowest rated features - Lease Tracking: 3.0 rating - Document Management: 4.3 rating - Inventory Tracking: 4.3 rating - Real-Time Reporting: 4.3 rating #### Feature-related review snippet Reviewer: Micah R. Reviewer details: Automotive, 1-10 employees Published: September 3, 2024 > "For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website." ### Gallery tab Ease of use: 4.9 out of 5 (239 reviews) #### Related review snippet Reviewer: Usman A. Reviewer details: Automotive, 1-10 employees Published: January 3, 2025 > "Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving efficiency." --- ## CDK Global Rating: 4.1 out of 5 (211 reviews) Profile: [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? CDK offers SOC 2-compliant dealership software that unifies Sales, Service, Parts & Accounting to boost efficiency and profitability. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple navigation - Comprehensive employee management tools Cons: - Slow and unresponsive support - Frequent bugs and system glitches #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Document Management: 3.8 rating - For Automotive Dealerships: 3.5 rating - Reporting/Analytics: 3.4 rating - Financing Management: 4.0 rating #### Lowest rated features - Contact Database: 3.5 rating - Service Department: 3.3 rating - Inventory Management: 3.6 rating - Accounting: 3.4 rating ### Gallery tab Ease of use: 4.0 out of 5 (211 reviews) #### Related review snippet Reviewer: Samuel L. Reviewer details: Automotive, 501-1,000 employees Published: June 8, 2026 > "I like the fast lane and web suite options and all of the reports that you can run daily along with the MIS drill drill down" --- ## Issuetrak Rating: 4.6 out of 5 (205 reviews) Profile: [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Issue tracking tool that helps manufacturing businesses automate quality control & customer service processes on a unified interface. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $876.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Available - Website Integration: Available - Lead Management: Not available - Contact Database: Available - Accounting: Not available - Customer Database: Available - Sales Floor Management: Not available - Document Management: Available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Not available #### Feature-related review snippet Reviewer: Lonni C. Reviewer details: Logistics and Supply Chain, 201-500 employees Published: February 8, 2023 > "Easy to use and user friendly." ### Gallery tab Ease of use: 4.4 out of 5 (205 reviews) #### Related review snippet Reviewer: John D. Reviewer details: Environmental Services, 51-200 employees Published: July 13, 2025 > "Key strengths of Issuetrak lie in its powerful customization capabilities, allowing users to tailor everything from the dashboard to subcategories and workflows, complemented by exceptional customer service." ### Integrations tab Issuetrak connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/16499/Issuetrak/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft 365: 5.0 rating - Gmail: 4.8 rating - Google Analytics 360: 4.7 rating - Zapier: 4.0 rating - Microsoft Azure: 4.6 rating - Microsoft Power BI: 4.6 rating - Okta: 4.7 rating - SendGrid: 4.2 rating --- ## Glue Up Rating: 4.5 out of 5 (197 reviews) Profile: [Glue Up](https://www.capterra.com/p/134209/Glue-Up/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All-in-one membership management software for managing membership, events, CRM, email, payments, community, and engagement. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Year Free trial: No Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Not available - Website Integration: Available - Lead Management: Available - Contact Database: Available - Accounting: Not available - Customer Database: Available - Sales Floor Management: Not available - Document Management: Available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Not available #### Feature-related review snippet Reviewer: michelle R. Reviewer details: Human Resources, 1-10 employees Published: May 1, 2024 > "Robust Features, Customization and Flexibility, User-Friendly Interface" ### Gallery tab Ease of use: 4.5 out of 5 (197 reviews) #### Related review snippet Reviewer: Tamsin M. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: March 25, 2026 > "Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need." ### Integrations tab Glue Up connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/134209/Glue-Up/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 4.3 rating - Zoom Workplace: 4.7 rating - QuickBooks Online: 4.0 rating - Google Analytics 360: 4.7 rating - Google Calendar: 4.8 rating #### Integrations-related review snippet Reviewer: Erin O. Reviewer details: Events Services, 1-10 employees Published: February 11, 2021 > "GlueUp is supporting us in the growth of our business, through its integrated CRM solutions." --- ## Frazer Rating: 4.6 out of 5 (152 reviews) Profile: [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Software designed for the independent used car dealer. Frazer makes it easier and more profitable to run your used car dealership. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - For Automotive Dealerships: 4.6 rating - Document Management: 4.3 rating - Inventory Management: 4.4 rating - Payment Collection: 3.8 rating #### Lowest rated features - Reporting/Analytics: 3.7 rating - Financing Management: 3.6 rating - Website Integration: 3.6 rating - Sales Floor Management: 1.0 rating #### Feature-related review snippet Reviewer: Chip B. Reviewer details: Automotive, 201-500 employees Published: June 12, 2023 > "Frazer's integration with DealerTrack for RegUSA & ELT are a bit clunky, but the info was there and I didn't have to retype it, and for that I will always be grateful." ### Gallery tab Ease of use: 4.7 out of 5 (152 reviews) #### Related review snippet Reviewer: Tyler W. Reviewer details: Automotive, 1-10 employees Published: January 21, 2026 > "This was a fantastic company before the buy out I would love to see the customer service get back to the beginning!" ### Integrations tab Frazer connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Carsforsale.com: 5.0 rating - Agorapulse: 4.6 rating - AutoRaptor CRM: 4.6 rating - Dealertrack DMS: 4.5 rating - Greenlight Guru: 4.4 rating #### Integrations-related review snippet Reviewer: Chip B. Reviewer details: Automotive, 201-500 employees Published: June 12, 2023 > "Frazer's integration with DealerTrack for RegUSA & ELT are a bit clunky, but the info was there and I didn't have to retype it, and for that I will always be grateful." --- ## abcoa Deal Pack Rating: 4.8 out of 5 (135 reviews) Profile: [abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? Addresses issues critical to the successful operation of your car lot, finance company, leasing company or service and parts operation. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $99.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Payment Collection: 4.6 rating - Inventory Management: 4.6 rating - Accounting: 4.6 rating - Financing Management: 4.6 rating #### Lowest rated features - Reporting/Analytics: 4.2 rating - Service Department: 4.3 rating - For Automotive Dealerships: 4.2 rating - Contact Database: 4.3 rating #### Feature-related review snippet Reviewer: Marcela R. Reviewer details: Automotive, 11-50 employees Published: April 26, 2022 > "We will like to be on the web base interface since that's the one we were demo and sold on, I hope soon." ### Integrations tab abcoa Deal Pack connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/96249/abcoa-Deal-Pack/#integrations) #### Most popular integrations - Docusign: 5.0 rating - PartsTech: 4.6 rating - Dealer Car Search: 3.4 rating - ProMax Unlimited: 3.5 rating - RouteOne: 4.8 rating - ALLDATA Shop Manager: 4.2 rating #### Integrations-related review snippet Reviewer: Marcela R. Reviewer details: Automotive, 11-50 employees Published: April 26, 2022 > "We will like to be on the web base interface since that's the one we were demo and sold on, I hope soon." --- ## Dealertrack DMS Rating: 4.4 out of 5 (116 reviews) Profile: [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dealertrack DMS helps modernize your operations, improve efficiency and provide a better line of sight into dealership decision-making. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Financing Management: 4.6 rating - For Automotive Dealerships: 4.2 rating - Contact Database: 4.0 rating - Website Integration: 3.8 rating #### Lowest rated features - Lease Tracking: 1.0 rating - Inventory Management: 3.7 rating - Payment Collection: 3.0 rating - Service Department: 3.8 rating #### Feature-related review snippet Reviewer: Lisa S. Reviewer details: Automotive, 501-1,000 employees Published: February 25, 2021 > "I love that Dealertrack is user friendly." ### Gallery tab Ease of use: 4.2 out of 5 (116 reviews) #### Related review snippet Reviewer: Alisa E. Reviewer details: Automotive, 1-10 employees Published: December 9, 2024 > "I have tried dealer track and also dealer Center. But my overall experience with dealertrack is that it can be very convenient at times but then sometimes not necessary." ### Integrations tab Dealertrack DMS connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/100994/Dealertrack-DMS/#integrations) #### Most popular integrations - DocStar ECM: 4.0 rating - TEXT2DRIVE: 4.7 rating - Connect CRM: 4.6 rating - Dealer Car Search: 3.4 rating - Kimoby: 5.0 rating - TSD RENTAL: 3.3 rating #### Integrations-related review snippet Reviewer: Michaela H. Reviewer details: Automotive, 51-200 employees Published: December 7, 2023 > "For how complex of a system it has to be, they do a great job with integrations and info management that save us TONS of time on the back end." --- ## Selly Automotive Rating: 4.7 out of 5 (74 reviews) Profile: [Selly Automotive](https://www.capterra.com/p/152126/Selly-Automotive/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Automate your follow-ups, connect faster with leads, and close more deals with our all-in-one AI-powered Selly CRM platform. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $140.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - For Automotive Dealerships: 4.8 rating - Contact Database: 4.7 rating - Inventory Management: 4.7 rating - Website Integration: 4.7 rating #### Lowest rated features - Payment Collection: 4.4 rating - Third-Party Integrations: 4.2 rating - Lead Management: 4.3 rating - Financing Management: 4.5 rating #### Feature-related review snippet Reviewer: James B. Reviewer details: Automotive, 1-10 employees Published: September 28, 2021 > "Also the interface of the platform is so inviting and compels you to " dig in" further and explore all that' available within Selly; and there is so much but the user doesn't feel overwhelmed." ### Gallery tab Ease of use: 4.7 out of 5 (74 reviews) #### Related review snippet Reviewer: Brian B. Reviewer details: Automotive, 11-50 employees Published: April 10, 2024 > "I was really surprised the amount of engagement and questions we receive back from potential buyers." ### Integrations tab Selly Automotive connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/152126/Selly-Automotive/#integrations) #### Most popular integrations - AutoManager: 4.9 rating - Frazer: 5.0 rating - EverLogic : 4.7 rating - Dealer.com: 4.3 rating - Wayne Reaves Software: 4.4 rating --- ## Autorox Rating: 4.8 out of 5 (63 reviews) Profile: [Autorox](https://www.capterra.com/p/184222/Autrorox/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Garage Management Software & Customer Engagement Platform for auto repair shops. Streamline operations & elevate customer experiences. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $899.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Available - Inventory Management: Available - Website Integration: Available - Lead Management: Not available - Contact Database: Available - Accounting: Available - Customer Database: Available - Sales Floor Management: Not available - Document Management: Not available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Available #### Feature-related review snippet Reviewer: SARAVANAN S. Reviewer details: Automotive, 11-50 employees Published: October 24, 2024 > "Exceptional customer support enhances user experience, ensuring questions are promptly addressed." ### Gallery tab Ease of use: 4.9 out of 5 (63 reviews) #### Related review snippet Reviewer: MANOJ K. Reviewer details: Automotive, 11-50 employees Published: July 8, 2025 > "The software has an e-invoicing integration feature,I can easily manage multiple vehicles of my customers, its helpful" ### Integrations tab Autorox connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/184222/Autrorox/#integrations) #### Most popular integrations - WhatsApp: 4.7 rating - Dynamics 365: 4.4 rating - Zoho Books: 4.4 rating - Razorpay: 3.7 rating - PartsTech: 4.6 rating - PayU: 4.0 rating #### Integrations-related review snippet Reviewer: MANOJ K. Reviewer details: Automotive, 11-50 employees Published: July 8, 2025 > "The software has an e-invoicing integration feature,I can easily manage multiple vehicles of my customers, its helpful" --- ## Scan123 Rating: 4.5 out of 5 (62 reviews) Profile: [Scan123](https://www.capterra.com/p/126440/Scan123/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Simple and cost-effective document management for businesses. Reduce costs and make your employees more productive. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $379.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Service Department: 5.0 rating - For Automotive Dealerships: 4.8 rating - Document Management: 4.7 rating - Document Storage: 5.0 rating #### Lowest rated features - New Car Dealer: 5.0 rating #### Feature-related review snippet Reviewer: Tracy S. Reviewer details: Hospital & Health Care, 11-50 employees Published: November 9, 2022 > "We are able to connect with lead prospects quickly and give them the opportunity to review documents at their own pace." ### Gallery tab Ease of use: 4.6 out of 5 (62 reviews) #### Related review snippet Reviewer: Michael W. Reviewer details: Automotive, 201-500 employees Published: October 28, 2025 > "Onboarding new users and setting up scanners is simple, and document performance is smooth and reliable." --- ## Auto/Mate Rating: 3.3 out of 5 (60 reviews) Profile: [Auto/Mate](https://www.capterra.com/p/51450/DealerSocket/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? One-stop-shop technology solutions for retail auto management - vehicle and service sales, marketing, inventory, desking, and beyond. #### Rating breakdown - Ease of Use: 3.2 out of 5 - Customer Service: 3.0 out of 5 - Features: 3.3 out of 5 - Value for Money: 2.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Database: 5.0 rating - Document Management: 5.0 rating - For Automotive Dealerships: 5.0 rating - Lease Tracking: 5.0 rating #### Lowest rated features - Inventory Management: 4.0 rating - Reporting/Analytics: 4.0 rating - Accounting: 4.5 rating - Financing Management: 4.5 rating #### Feature-related review snippet Reviewer: Jon B. Reviewer details: Automotive, 501-1,000 employees Published: October 29, 2020 > "I liked the automation and simplicity to set up campaigns along with reporting and alerts when customers engaged" ### Gallery tab Ease of use: 3.2 out of 5 (60 reviews) #### Related review snippet Reviewer: Cydelle K. Reviewer details: Automotive, 11-50 employees Published: November 6, 2024 > "Easy to use, flexible for accounting, and reporting is decent" --- ## Giva Rating: 4.9 out of 5 (57 reviews) Profile: [Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The Apple MAC of change management software in the cloud. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $69.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Not available - Website Integration: Available - Lead Management: Not available - Contact Database: Available - Accounting: Not available - Customer Database: Available - Sales Floor Management: Not available - Document Management: Available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Not available #### Feature-related review snippet Reviewer: Jake S. Reviewer details: Hospital & Health Care, 51-200 employees Published: September 19, 2024 > "Giva’s friendly design and interface has proven to be a significant upgrade from our previous communication tools like Slack, especially for our businesses which is experiencing growth and increased ticket volumes. Despite being new to dedicated ticketing systems, our teams greatly appreciate Giva's focused approach to mastering the art of ticket management." ### Gallery tab Ease of use: 4.9 out of 5 (57 reviews) #### Related review snippet Reviewer: Kristin W. Reviewer details: Hospital & Health Care, 201-500 employees Published: November 26, 2025 > "What particularly impresses us is Giva's staff performance reporting capabilities, which provide actionable insights into our team's productivity and response times without penalizing staff for factors beyond their control." ### Integrations tab Giva connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/183532/Giva-Customer-Service/#integrations) #### Most popular integrations - Azure AI Search: 4.0 rating - LDAP Manager: 5.0 rating - Single Sign-On: 4.0 rating - Azure Active Directory External Identities: 4.0 rating #### Integrations-related review snippet Reviewer: Jay O. Reviewer details: Law Practice, 501-1,000 employees Published: July 18, 2022 > "We did LDAP and SSO integrations and they went smoothly." --- ## GaragePlug Rating: 4.8 out of 5 (56 reviews) Profile: [GaragePlug ](https://www.capterra.com/p/166660/GaragePlug/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Web & mobile-based auto repair shop tool that helps streamline operations such as inventory control, VIN scanning, appointments, etc. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $200.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Not available - Inventory Management: Available - Website Integration: Not available - Lead Management: Not available - Contact Database: Available - Accounting: Available - Customer Database: Available - Sales Floor Management: Not available - Document Management: Not available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Not available ### Gallery tab Ease of use: 4.8 out of 5 (56 reviews) #### Related review snippet Reviewer: Noemi M. Reviewer details: Automotive, 1-10 employees Published: August 6, 2024 > "I like the most is that we can tract all the details from the customers. and also it help me get easier than before." ### Integrations tab GaragePlug connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/166660/GaragePlug/#integrations) #### Most popular integrations - QuickBooks Online Advanced: 5.0 rating --- ## EverLogic Rating: 4.7 out of 5 (54 reviews) Profile: [EverLogic ](https://www.capterra.com/p/140839/Dealership-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dealership software for QuickBooks with CRM, Sales & Finance, Inventory, Parts, Service, Back Office modules. Certified by QuickBooks. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $129.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Available - Inventory Management: Available - Website Integration: Available - Lead Management: Available - Contact Database: Available - Accounting: Available - Customer Database: Available - Sales Floor Management: Available - Document Management: Available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Available ### Gallery tab Ease of use: 4.6 out of 5 (54 reviews) ### Integrations tab EverLogic connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/140839/Dealership-Software/#integrations) #### Most popular integrations - QuickBooks Online Advanced: 4.4 rating - Kenect: 4.6 rating - TSYS Merchant Solutions: 2.1 rating --- ## TEXT2DRIVE Rating: 4.7 out of 5 (54 reviews) Profile: [TEXT2DRIVE](https://www.capterra.com/p/190988/TEXT2DRIVE/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Increase customer retention, profitability, & communication at your dealership with TEXT2DRIVE’s powerful customer experience suite. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - For Automotive Dealerships: 4.6 rating - Service Department: 4.7 rating - Contact Database: 4.5 rating - Website Integration: 4.5 rating #### Lowest rated features - Lease Tracking: 4.0 rating - Lead Capture: 4.0 rating - Reporting/Analytics: 4.2 rating - Lead Management: 4.1 rating ### Gallery tab Ease of use: 4.8 out of 5 (54 reviews) #### Related review snippet Reviewer: Carlos A. Reviewer details: Automotive, 10,001+ employees Published: May 3, 2023 > "I can update, sell and communicate everything with my customers and the best part about it is they can save my phone number to text back in the future when they need something." --- ## Craigslist Posting Rating: 4.2 out of 5 (54 reviews) Profile: [Craigslist Posting](https://www.capterra.com/p/68188/Craigslist-Posting-Manager/) Visible tabs: Overview, Features ### Overview tab #### What is this product about? Automate posting car ads to Craigslist. Functionality includes live ads updates and performance analytics, #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $175.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Website Integration: 4.4 rating - Contact Database: 3.9 rating - Inventory Management: 4.1 rating - Sales Floor Management: 3.5 rating #### Lowest rated features - For Automotive Dealerships: 2.6 rating - Reporting/Analytics: 3.7 rating #### Feature-related review snippet Reviewer: Jaime F. Reviewer details: Real Estate, 501-1,000 employees Published: December 24, 2020 > "It is much more intuitive than working with your ads from the desktop version." --- ## Giosg Rating: 4.5 out of 5 (45 reviews) Profile: [Giosg](https://www.capterra.com/p/151356/Giosg-Live-Chat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Giosg combines live chat, chatbots, AI, and interactive content in one platform to help dealerships sell more cars online. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €199.00 Pricing details: Other, Per Year Free trial: No Free demo: No ### Features tab #### Most popular features - For Automotive Dealerships: Available - Inventory Management: Not available - Website Integration: Available - Lead Management: Not available - Contact Database: Not available - Accounting: Not available - Customer Database: Not available - Sales Floor Management: Not available - Document Management: Not available - Reporting & Statistics: Available - Alerts/Notifications: Available - Service Department: Available #### Feature-related review snippet Reviewer: Manajit C. Reviewer details: Outsourcing/Offshoring, 501-1,000 employees Published: June 20, 2022 > "Nice clean interface coupled with handy functionalities like resuming a chat from history after closing the window." ### Gallery tab Ease of use: 4.3 out of 5 (45 reviews) #### Related review snippet Reviewer: Manajit C. Reviewer details: Outsourcing/Offshoring, 501-1,000 employees Published: June 20, 2022 > "Nice clean interface coupled with handy functionalities like resuming a chat from history after closing the window." ### Integrations tab Giosg connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/151356/Giosg-Live-Chat/#integrations) #### Most popular integrations - WhatsApp: 4.7 rating - Microsoft 365: 4.6 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Salesforce.org Nonprofit Cloud: 4.7 rating #### Integrations-related review snippet Reviewer: Susanna L. Reviewer details: Banking, 11-50 employees Published: January 3, 2022 > "Easy to use, easy integrations to other softwares, customer support works smoothly" --- Page 1 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (245) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [Accounting](https://www.capterra.com/auto-dealer-software/features/accounting/) AI Copilot [Alerts/Notifications](https://www.capterra.com/auto-dealer-software/features/alerts-notifications/) Buy Here, Pay Here [Contact Database](https://www.capterra.com/auto-dealer-software/features/contact-database/) [Customer Database](https://www.capterra.com/auto-dealer-software/features/customer-database/) [Document Management](https://www.capterra.com/auto-dealer-software/features/document-management/) [Financing Management](https://www.capterra.com/auto-dealer-software/features/financing-management/) [For Automotive Dealerships](https://www.capterra.com/auto-dealer-software/features/for-automotive-dealerships/) Generative AI [Inventory Management](https://www.capterra.com/auto-dealer-software/features/inventory-management/) [Lead Capture](https://www.capterra.com/auto-dealer-software/features/lead-capture/) [Lead Management](https://www.capterra.com/auto-dealer-software/features/lead-management/) Lease Tracking New Car Dealer Payment Collection [Reporting & Statistics](https://www.capterra.com/auto-dealer-software/features/reporting-statistics/) [Reporting/Analytics](https://www.capterra.com/auto-dealer-software/features/reporting-analytics/) [Sales Floor Management](https://www.capterra.com/auto-dealer-software/features/sales-floor-management/) Service Department [Third-Party Integrations](https://www.capterra.com/auto-dealer-software/features/third-party-integrations/) Used Car Dealer [Website Integration](https://www.capterra.com/auto-dealer-software/features/website-integration/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Auto Body Software](https://www.capterra.com/auto-body-software/)[Driving School Software](https://www.capterra.com/driving-school-software/)[Computer Repair Shop Software](https://www.capterra.com/computer-repair-shop-software/)[Warranty Management Software](https://www.capterra.com/warranty-management-software/)[Utility Management Systems Software](https://www.capterra.com/utility-management-systems-software/)[Car Rental Software](https://www.capterra.com/car-rental-software/)[Rental Software](https://www.capterra.com/rental-software/)[Equipment Rental Software](https://www.capterra.com/equipment-rental-software/) I'm looking for Auto Dealer Software that is: [Free](https://www.capterra.com/auto-dealer-software/s/free/) Table of Contents - [What are the features of auto dealer software?](#what-are-the-features-of-auto-dealer-software) - [What are the benefits of auto dealer software?](#what-are-the-benefits-of-auto-dealer-software) - [How much does auto dealer software cost?](#how-much-does-auto-dealer-software-cost) - [Who uses auto dealer software?](#who-uses-auto-dealer-software) - [How to choose the best auto dealer software?](#how-to-choose-the-best-auto-dealer-software) - [What are the common questions to ask auto dealer software vendors?](#what-are-the-common-questions-to-ask-auto-dealer-software-vendors) ## What are the features of auto dealer software? - **Inventory management:** Track and manage the number of vehicles or parts on hand to maintain proper supply—update records in real time to order replacements. - **Reporting analytics:** Track operational metrics such as financial statements, sales history, or customer services to monitor business performance. Utilize the insights to optimize dealership operations and boost productivity. - **Accounting management:** Handle accounting tasks such as managing expenses, creating balance sheets and general ledgers, and filing taxes. - **Contact database:** Create and maintain a database of customer details such as addresses, emails, and vehicle numbers. - **Document management:** Create a database of documents related to the sales and service of the vehicle. - **Salesfloor management:** Track and manage operations directly related to products and services sold to customers. ## What are the benefits of auto dealer software? - **Improve customer service:** The auto dealer software's customer relationship management (CRM) abilities improve customer experience by addressing queries via phone or email. Automated alerts and notifications also let customers know when they receive responses to queries and check the status of their vehicle. - **Manage multiple dealerships from a single platform:** You can monitor the activities for multiple dealerships—in-store and online. The activities include tracking the parts and vehicle inventory, maintaining financial records, and monitoring the progress of sales and services. The performance of all the dealerships is summarized in a single dashboard offered by the auto dealer software. - **Organize service workflows:** You can automate aligning customer service requests to the technicians and track the progress of the request in real time. This process ensures all customer queries are addressed in a timely manner with accurate resolutions. Further, you can realign service requests or involve more technicians based on the changing customer needs. - **Optimize inventory cost:** The inventory management system of auto dealer software lets you keep track of sold vehicles and utilized parts. You can pre-order items that are high in demand to ensure timely customer service. The inventory management system also provides real-time insights into resource utilization such as products with high and low demand. You can limit the purchase of products low in demand to reduce costs to the business. - **Manage vendor database:** You can manage a database of vendors including their names, email addresses, phone numbers, and shop addresses. Maintaining a database assists with contacting vendors when you need products and parts. You can also create and share purchase orders or invoices with the vendors using the auto dealer tool. This process ensures the security of the document and on-time approvals. ## How much does auto dealer software cost? Most products in the market are priced on a per-month basis and can be divided into three pricing tiers based on their starting price. **Price ranges:\*** - $50 - $247 - $248 - $540 - $540+ _\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on December 5, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as regulatory compliance, credit checking, repair order tracking, loan application, and customer reward management. ## Who uses auto dealer software? - **Service technicians** use a dealer management system to stay updated on the service alignment. They get notified of new services added to their queue. The tool also allows technicians to access service-related documents with information such as customer name and address, vehicle number, model name, issue faced, and list of parts. - **Sales representatives** use a dealer management system to interact with customers and address their questions or concerns. The representatives can capture new leads and send marketing emails to customers and prospects. They can also maintain a database of customers with information including name, phone number, service availed, and more. - **Auto dealership managers** use a dealer management system to create and optimize workflows for the sales and services team. They can monitor the progress of the task to identify hiccups and provide timely resolutions, avoiding delays in customer service. In addition, auto dealership managers can generate performance reports for individual team members to get insights into the strong and weak areas. Such insights assist with improving work efficiency and enhancing customer experience. ## How to choose the best auto dealer software? - **Look for CRM capabilities:** Check the tool features that can assist you with enhancing customer experience and gaining loyalty. This includes addressing customer queries via call or email and maintaining a database of customers’ contact and vehicle details. You can also create survey forms for customers to share their feedback on the availed service. Some auto dealer software with CRM capabilities lets you create and track marketing campaigns (email, text message, social media, etc.). - **Assess inventory management feature:** Check if your selected dealership management system lets you track the availability of parts and vehicles. The feature tracks the usage of parts and vehicles to avoid overstocking and optimize the inventory costs. See if you can also generate purchase orders for vendors and receive invoices for payment. - **Opt for custom reporting to analyze sales and service:** Check if your selected auto dealership management solution lets you create performance reports with specific metrics that match your current business goals.  The metrics could be total sales, services completed, the average time taken, booking or service requests received, and more. - **Look for a credit report builder:** Check if your selected auto dealer software has a credit report builder. The feature will assist you when approving loan applications from customers. The credit builder is synced with bureaus such as Experian or Equifax to auto-generate credit reports using the customer’s government identity number. ## What are the common questions to ask auto dealer software vendors? - **Can you integrate the tool with accounting software?** Ask the software provider if your selected auto dealer software integrates with third-party applications such as accounting software. Most tools integrate with any application using API while some only integrate with dedicated tools offered by the software provider. Check the integration capabilities beforehand to ensure smooth dealership operations. - **Does the tool automate lead capturing?** Ask the software vendor if the tool has a lead management system to capture details of customers visiting the website for bookings and inquiries. The feature automatically creates a database of prospects and customers for you to target through marketing campaigns and strengthen the customer network. - **Is there a self-service portal for customers to request a service?** Ask the software provider about the self-service portal for customers to make service bookings such as a test drive or regular vehicle maintenance. Some auto dealer tools have a web-based customer portal while others offer a mobile application for customers. Check the self-service features and functionality of the tool and if it matches your dealership management requirements. - **Can you create and track marketing campaigns?** Ask the software provider if your selected auto dealer software enables the creation of marketing campaigns. You can send marketing emails and text messages to customers informing them about new product launches, discounts on services, memberships, and much more. In addition, check if you can track the performance of your running campaigns and generate customized reports to analyze marketing strategies. - **Can you manage multiple dealerships from a single platform?** Ask the software provider if you can manage multiple dealerships (online and offline) using the auto dealer software. There can be an extra fee charged for each dealership added beyond the set limit, which varies for different software subscription plans. You need to select the one that best suits your business requirements, keeping in mind future scalability. - **Can you auto-update inventory by scanning the product barcode?** Ask about the inventory management system and the functionality to update the availability of parts and vehicles. Most auto dealer management software solutions let you scan the product barcode to add new items or check the availability in the inventory. This reduces the errors and time utilized to manually update the list of products. You need to check if the barcode scanner is built-in or offered as an add-on with an extra fee. **Sources** Products evaluated for the pricing calculation were taken from Capterra’s [auto dealer software](https://www.capterra.com/auto-dealer-software/) directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them.