Elead vs Dealertrack

Starting Price

Not provided by vendor Not provided by vendor

Best For

Automotive dealer group enterprises, franchised and independent dealership retailers, and OEMs who see the value in having a relationship with their CRM provider thats built on trust.

Web-based auto-dealer solution for franchised automotive dealerships which helps with digital contracting, aftermarket product cancellations, performance management and more.

Rating


4.4 / 5
(87)
Read All Reviews

4.4 / 5
(71)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "The ease of use and the support is great. They are always there to make it right and do it in a timely manner."

  • "That being said, eLead has been a massive improvement for our dealer group. We use it for a complex of four different Makes, plus pre-owned."


4.2 / 5


  • "Been using it Dealertrack DMS for a couple days now after switching from Dealercenter. So far so good, easy to use."

  • "We came from ADP/CDK much more user friendly and capable of doing what is needed to properly run a service department."

Customer Support


4.7 / 5


  • "Excellent for sales, service, and all aspects of customer services."

  • "Lets us keep track of our leads and conversations with customers. The support team is helpful as well, which is a plus."


4.3 / 5


Features & Functionality


4.3 / 5


  • "It is a great customer database and allows me to review our customer's profiles whenever required to do business."

  • "As a long time e-lead user it became very comfortable to navigate. The crm changes with the times."


4.3 / 5


  • "We have been on DealerTrack for about 2 months now. The system is easy to navigate and use but the appointment setting needs to be updated."

  • "Overall dealertrac was functional and pretty quick for approvals."

Value for Money


4.5 / 5



4.3 / 5


Product Features

  • close Accounting Management
  • check Buy-Here Pay-Here Dealer
  • close Collections Management
  • check Contact Database
  • check Document Management
  • close Financing Management
  • check Lease Tracking
  • check New Car Dealer
  • check Service Department
  • check Used Car Dealer
  • close Website Integration
  • check Accounting Management
  • check Buy-Here Pay-Here Dealer
  • check Collections Management
  • check Contact Database
  • check Document Management
  • check Financing Management
  • check Lease Tracking
  • check New Car Dealer
  • check Service Department
  • check Used Car Dealer
  • check Website Integration

Screenshots

View 5 screenshots 112170 thumb
View 2 screenshots 174653 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Dealertrack vs Elead

Elead vs Dealertrack

Share

share Share Your Comparison of Dealertrack vs Elead