DealerSocket vs Excede DMS

Starting Price

$750.00/month

Not provided by vendor

Best For

DealerSockets suite of products seamlessly connects franchise and independent dealerships of all sizes with auto seekers everywhere.

Dealer management solution for the automotive industry which helps with vehicle sales, inventory updation, repairing orders, discounts administration, tracking technician time and more.

Product Features

  • check Accounting Management
  • check Buy-Here Pay-Here Dealer
  • close Collections Management
  • check Contact Database
  • close Document Management
  • check Financing Management
  • check Lease Tracking
  • check New Car Dealer
  • check Service Department
  • check Used Car Dealer
  • check Website Integration
  • close Accounting Management
  • close Buy-Here Pay-Here Dealer
  • close Collections Management
  • close Contact Database
  • close Document Management
  • close Financing Management
  • check Lease Tracking
  • close New Car Dealer
  • check Service Department
  • close Used Car Dealer
  • check Website Integration

Rating


3.1 / 5
(54)
Read All Reviews

4.5 / 5
(2)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


3.1 / 5


  • "Very difficult to implement among the team members, not very neat. Ended up not being used by most of sales agents, agents preferred to use their own notes."

  • "Easy to use, custom email templates, great training resources, great support staff."


4.5 / 5


Customer Support


2.8 / 5



3.5 / 5


Features & Functionality


3.1 / 5


  • "The tech support must be paid based on how quick they reach a resolution - which results in a terrible experience for their customers."

  • "Have plenty of reports and their custom report builder is good. Their CRM (dealersocket) cannot push all of the credit app."


4 / 5


Value for Money


2.9 / 5



5 / 5


Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DealerSocket vs Excede DMS

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