SpitFire Predictive Dialer vs ICTBroadcast

Starting Price

$100.00/month/user

$199.00/one-time

Best For

We welcome all size companies!

telemarketers, internet service providers, b2b buisness, enterprise, small buisness owners, telecom operators, political parties, ngo, schools, goverenment organization, fund raising organization

Ideal number of Users

1 - 499

1 - 1000+

Rating


4.5 / 5
(20)
Read All Reviews

5 / 5
(4)

Ease of Use


4.4 / 5

5 / 5

Customer Support


4.6 / 5

5 / 5

Features & Functionality


4.3 / 5

5 / 5

Value for Money


3.8 / 5

5 / 5

Pros

  • "For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must."

  • "My experience with the representatives of this company and the software are always excellent."

Cons

  • "There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back."

  • "The problem I have with this software is the fact that once a agent has dispositioned the call it cannot be modified. For example if any information is incorrect it cannot be corrected."

Product Features

  • Call Disposition
  • Call Recording
  • Call Scheduling
  • Call Scripting
  • CRM
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Call Disposition
  • Call Recording
  • Call Scheduling
  • Call Scripting
  • CRM
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer

Screenshots

View 5 screenshots 128085 thumb
View 5 screenshots 177292 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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SpitFire Predictive Dialer vs ICTBroadcast

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ICTBroadcast vs SpitFire Predictive Dialer