CXone Personal Connection vs Predictive Dialer

Starting Price

Not provided by vendor

$69.00/month/user

Best For

Contact centers in small, medium, enterprise and government organizations use NICE inContact CXone to deliver exceptional customer experiences across all channels digital and voice.

We're not to big for the little guy and not to small for the big guy. No minimum user requirements we got to where we are today because we care about everyone big or small.

Rating


4 / 5
(162)
Read All Reviews

4 / 5
(1)

Ideal number of Users

10 - 1000+

1 - 499

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • check Surveys
  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • close Preview Dialer
  • check Progressive Dialer
  • check Surveys

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CXone Personal Connection vs Predictive Dialer

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share Share Your Comparison of Predictive Dialer vs NICE inContact CXone