Agile CRM vs Cloud Predictive Dialer vs Genesys PureCloud

Starting Price

$8.99/month/user

Not provided by vendor

$75.00/month/user

Best For

Small to medium size businesses that require sales, marketing and service automation

Inside sales, help desk, customer service, telemarketing, collections, fund raising, political campaigns, finance, insurance, healthcare, e-commerce, education, non-profit, energy, retail.

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Rating


4 / 5
(327)


4 / 5
(7)


4 / 5
(78)

Ideal number of Users

1 - 1000+

1 - 1000+

50 - 1000+

Ease of Use


4 / 5

4 / 5

4 / 5

Customer Support


4 / 5

4 / 5

3.5 / 5

Features & Functionality


4 / 5

4 / 5

4 / 5

Value for Money


4.5 / 5

3.5 / 5

4 / 5

Product Features

  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys
  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys
  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys

Screenshots

View 5 screenshots 17221 thumb
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View 4 screenshots 83927 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Genesys PureCloud vs Cloud Predictive Dialer vs Agile CRM

Agile CRM vs Cloud Predictive Dialer vs Genesys PureCloud

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share Share Your Comparison of Genesys PureCloud vs Cloud Predictive Dialer vs Agile CRM