PhoneBurner vs Aircall

Starting Price

$149.00/month/user

$30.00/month/user

Best For

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

SMBs using the phone to conduct business (sales or support) on a daily basis

Rating


4.8 / 5
(120)
Read All Reviews

4.2 / 5
(150)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 499

Ease of Use


4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."


4.4 / 5


  • "Very easy to use, and the quality of the calls are perfect."

  • "Air call is relatively easy to use and the analytics provided some great insight into call stats and performance."

Customer Support


4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."


4.3 / 5


  • "We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed."

  • "On top of that the customer support is great and serves as icing on the cake of the well priced Aircall."

Features & Functionality


4.6 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "Ease of use and the ability to quickly move from contact to contact."


3.9 / 5


  • "I like the simplicity and funcitonality of Aircall. The power-dial function is a great add to the over-all experience."

  • "The user interface is really nice and clean. Something I've found lacking in so many other VoIP providers."

Value for Money


4.6 / 5


  • "This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."


4 / 5


  • "It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service."

  • "Great price for the value of the software. Easy IVR process and my agents all trained on it to the point of proficiency in less than 1 hour."

Product Features

  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • close Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys
  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • close Call Scripting
  • close Lead Management
  • check Power Dialer
  • close Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys

Screenshots

View 5 screenshots 164421 thumb
View 5 screenshots 129972 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Aircall vs PhoneBurner

PhoneBurner vs Aircall

Share

share Share Your Comparison of Aircall vs PhoneBurner