Predictive Dialer vs RingCentral Engage Voice

Starting Price

Not provided by vendor

$119.00/month/user

Best For

We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects.

Enterprise-grade architecture, reliability, and scalability for the SMB market 30 agents to 10,000+ agents.

Rating


4.8 / 5
(78)
Read All Reviews

5 / 5
(2)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.8 / 5


  • "The ease of use is the greatest thing about the software. My rep at Call Tools is always there for me when I have questions."

  • "Easy to use, price is competitive, rich with features and a lot of flexible. Easy to load leads for the outbound campaigns."


5 / 5


Customer Support


4.8 / 5


  • "Ease of use and the customer service is the best. I have used many predictive dialers over the years and this is one of the best."

  • "Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own."


5 / 5


Features & Functionality


4.8 / 5


  • "Very easy to work with and a wonderful user interface."

  • "The built-in real time dashboards to monitor both campaign and individual rep performance are awesome right out of the box."


5 / 5


Value for Money


4.8 / 5


  • "You would be hard pressed to find a better provider especially with the great prices they offer."

  • "Could use some more features for inbound traffic, but great value at their price point."


5 / 5


Product Features

  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys
  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • check Surveys

Screenshots

View 3 screenshots 85606 thumb
View 5 screenshots 184233 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Predictive Dialer vs RingCentral Engage Voice

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share Share Your Comparison of RingCentral Engage Voice vs Predictive Dialer