Predictive Dialer vs Click Dialer

Starting Price

Not provided by vendor Not provided by vendor

Best For

We Service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects.

ConnectLeader outbound dialing platform helps accelerate the sales process for business development reps, inside sales reps, account managers, and marketing or lead qualifying reps.

Rating


4.8 / 5
(78)
Read All Reviews

4.6 / 5
(5)

Ideal number of Users

2 - 1000+

2 - 499

Ease of Use


4.8 / 5


  • "The ease of use is the greatest thing about the software. My rep at Call Tools is always there for me when I have questions."

  • "Easy to use, price is competitive, rich with features and a lot of flexible. Easy to load leads for the outbound campaigns."


4.4 / 5


Customer Support


4.8 / 5


  • "Ease of use and the customer service is the best. I have used many predictive dialers over the years and this is one of the best."

  • "Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own."


5 / 5


Features & Functionality


4.8 / 5


  • "Very easy to work with and a wonderful user interface."

  • "The built-in real time dashboards to monitor both campaign and individual rep performance are awesome right out of the box."



Value for Money


4.8 / 5


  • "You would be hard pressed to find a better provider especially with the great prices they offer."

  • "Could use some more features for inbound traffic, but great value at their price point."



Product Features

  • check Call Center Management
  • check Call Recording
  • check Call Reporting
  • check Call Scripting
  • check Lead Management
  • check Power Dialer
  • check Predictive Dialer
  • check Preview Dialer
  • check Progressive Dialer
  • close Surveys
  • close Call Center Management
  • check Call Recording
  • check Call Reporting
  • close Call Scripting
  • close Lead Management
  • check Power Dialer
  • close Predictive Dialer
  • close Preview Dialer
  • close Progressive Dialer
  • close Surveys

Screenshots

View 3 screenshots 85606 thumb
View 1 screenshot 123940 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Predictive Dialer vs Click Dialer

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