--- title: "Best Auto Dialer Software 2026 | Capterra" description: "Find the top Auto Dialer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/auto-dialer-software/" page_type: "category" language: "en" --- # Best Auto Dialer Software Last updated on October 19, 2026 Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) [Free](https://www.capterra.com/auto-dialer-software/s/free/)[For Small Businesses](https://www.capterra.com/auto-dialer-software/s/small-businesses/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) DialedIn automates outbound calls with predictive, preview and progressive dialing, and connects calls to agents or recorded messages. [Learn more about DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 83% recommend this product [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. [Learn more about Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Stop dialing manually. JustCall's Auto Dialer works through your contact lists so your reps can focus on selling. Free 14-day trial. [Learn more about JustCall](https://www.capterra.com/p/157853/JustCall/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [4.2 (572)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) AI-powered auto dialer built into Dialpad's connected customer experience platform. [Learn more about Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! [Learn more about CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 93% recommend this product [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 84% recommend this product [## Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (892)](https://www.capterra.com/p/169627/RingOver/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 89% recommend this product [## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5 (734)](https://www.capterra.com/p/132852/Talkdesk/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution. [Learn more about Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 83% recommend this product [## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more about GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 82% recommend this product [## NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (582)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Cloud-based revenue platform that captures customer interactions, tracks deals, forecasts pipeline, and supports sales coaching. [Learn more about Gong](https://www.capterra.com/p/157969/Gong-io/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 92% recommend this product [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) [4.4 (514)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more about Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (487)](https://www.capterra.com/p/132405/Five9/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Five9 Cloud Contact Center - Predictive, Power, Progressive and Preview Dialers, Inbound, Chat, Call Recording, and CRM integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Aircall](https://www.capterra.com/p/184709/Aircall/) [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Dial more prospects and close deals faster with better quality calls that give your sales reps the upper hand. [Learn more about Aircall](https://www.capterra.com/p/184709/Aircall/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Cloud-based B2B sales platform combining contact database, multi-channel outreach, built-in dialer, lead enrichment, and workflow. [Learn more about Apollo.io](https://www.capterra.com/p/158696/Apollo/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 84% recommend this product [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) [4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Kixie's advanced Multi-line Auto Dialer leverages AI-human voice detection and automatic spam-risk reduction for 4X more connections. [Learn more about Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 88% recommend this product [## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (269)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## VICIdial](https://www.capterra.com/p/135842/VICIdial/) [4.7 (266)](https://www.capterra.com/p/135842/VICIdial/reviews/) Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. [Learn more about VICIdial](https://www.capterra.com/p/135842/VICIdial/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 91% recommend this product [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (264)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) RingCX is an AI-powered contact center: simple to use and easy to deploy. [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## CallHub](https://www.capterra.com/p/149279/CallHub/) [4.4 (251)](https://www.capterra.com/p/149279/CallHub/reviews/) [Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/) Make 3-5X more calls with Power, Preview, Auto, and Predictive dialers featuring AMD, local caller ID, and branching scripts. [Learn more about CallHub](https://www.capterra.com/p/149279/CallHub/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics [## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more about Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 80% recommend this product [## PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) [4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) Dialer software built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates. [Learn more about PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Auto Dialer features reviewers most value Automatic Call Distribution Call Center Management Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Progressive Dialer Reporting/Analytics 87% recommend this product Page 1 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (252) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot [Automatic Call Distribution](https://www.capterra.com/auto-dialer-software/features/automatic-call-distribution/) [Call Center Management](https://www.capterra.com/auto-dialer-software/features/call-center-management/) [Call Logging](https://www.capterra.com/auto-dialer-software/features/call-logging/) [Call Monitoring](https://www.capterra.com/auto-dialer-software/features/call-monitoring/) [Call Recording](https://www.capterra.com/auto-dialer-software/features/call-recording/) [Call Routing](https://www.capterra.com/auto-dialer-software/features/call-routing/) Call Scripting [Call Tracking](https://www.capterra.com/auto-dialer-software/features/call-tracking/) Call Transfer [Caller ID](https://www.capterra.com/auto-dialer-software/features/caller-id/) Campaign Management [Computer Telephony Integration](https://www.capterra.com/auto-dialer-software/features/computer-telephony-integration/) Generative AI IVR [Lead Management](https://www.capterra.com/auto-dialer-software/features/lead-management/) Power Dialer Predictive Dialer Preview Dialer Progressive Dialer [Reporting/Analytics](https://www.capterra.com/auto-dialer-software/features/reporting-analytics/) Voice Mail Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Telemarketing Software](https://www.capterra.com/telemarketing-software/)[Predictive Dialer Software](https://www.capterra.com/predictive-dialer-software/)[Appointment Reminder Software](https://www.capterra.com/appointment-reminder-software/)[Call Center Software](https://www.capterra.com/call-center-software/)[Inside Sales Software](https://www.capterra.com/inside-sales-software/) I'm looking for Auto Dialer Software that is: [Free](https://www.capterra.com/auto-dialer-software/s/free/)[For Mac](https://www.capterra.com/auto-dialer-software/s/mac/)[For Small Businesses](https://www.capterra.com/auto-dialer-software/s/small-businesses/) Table of Contents - [The benefits of auto dialer software](#the-benefits-of-auto-dialer-software) - [Typical features of auto dialer software](#typical-features-of-auto-dialer-software) - [The cost of auto dialer software](#the-cost-of-auto-dialer-software) - [Considerations when purchasing auto dialer software](#considerations-when-purchasing-auto-dialer-software) - [Relevant auto dialer software trends](#relevant-auto-dialer-software-trends) ## The benefits of auto dialer software - **Time optimization:** Auto dialing software is a great time optimization tool. You can use an auto dialing solution to leave a voice broadcast, robo-call, or send messages for things such as appointment reminders—all things that can save your staff time and resources. Most auto dialer software also gives users the option to use IVR (interactive voice response) to automate a menu of options for the caller. - **Prioritize customer satisfaction:** Auto dialing software also automates the distribution of connected calls to call center representatives, ensuring that your business is efficiently communicating with as many clients as possible while minimizing wait times. * * * ## Typical features of auto dialer software - **Automatic call distribution (ACD):** Distribute or route calls across call center employees. - **Call disposition:** Track and report on call outcomes. - **Call recording:** Record the audio of phone conversations for quality assurance purposes. - **Call scheduling:** Schedule date and time for callbacks/follow-up calls or reminders. - **Data import/export:** Import and export information and reports to and from the program. - **Reporting and analytics:** View and track pertinent metrics. * * * ## The cost of auto dialer software Most products in the market are priced on a monthly basis. Pricing can be divided into three pricing tiers based on their starting price: **Price ranges\*:** - $7 - $14 - $14 - $64 - $64+ _\*The pricing included is for the entry-level/lowest priced offering found on vendor websites on June 19, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ * * * ## Considerations when purchasing auto dialer software - **Check out free trials:** Many auto dialer software vendors offer free trials of their product, giving businesses an opportunity to test out the usability and core functionality of a product before spending money. - **Know what you need from your software:** Identify what core functionalities your team will need before you begin shopping. For example, do you have a 10+ person call center that needs to be automated? Or are you a single-location medical office looking for the functionality to pre-schedule automated appointment reminders? * * * ## Relevant auto dialer software trends - **AI integrations are becoming more and more common:** Artificial intelligence (AI) brings the consistency that customers crave. Today, when a customer calls, AI-based systems aggregate key caller information, making it available to the agent in real time. This way, call center agents can handle the customer’s issues faster, accurately, and more efficiently. - **Customers expect cloud-based integrations:** Cloud-based platforms enable remote agents to interact with consumers in the same way they would in location-based centers. This enables businesses to cut the number of in-house agents and reduce overhead. Instead, businesses are empowered to hire the best talent, regardless of their location in the world. Most importantly, cloud-based call centers give brands the flexibility and agility to serve more customers. * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s auto dialer software directory](https://www.capterra.com/auto-dialer-software/) (sorted by number of reviews). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them. The following sources were used for this document: 1. [Call Center Solutions Features Guide](https://www.getapp.com/resources/call-center-solutions-features-guide/) (Date accessed: June 19, 2020) 2. [10 New Call Center Trends & Predictions for 2020/2021 – A Look into What’s Next](https://financesonline.com/call-center-trends/) (Date accessed: June 19, 2020)