---
title: "Best Auto Dialer Software 2026 | Capterra"
description: "Find the top Auto Dialer software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/auto-dialer-software/"
page_type: "category"
language: "en"
---

# Best Auto Dialer Software

Last updated on August 5, 2026

How to find the right Auto Dialer Software?

Learn more from our team about Auto Dialer Software pricing features and benefits in our Auto Dialer Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is auto dialer software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on August 5, 2026

Auto dialer software automates phone dialing for call centers and sales teams. Once the call is answered, auto dialer software will either play a pre-recorded message or connect the call to a live person.

* * *

For more information consult our [Auto Dialer Buyers Guide](#buyers-guide-content)

## DialedIn CCaaS

[4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

DialedIn automates outbound calls with predictive, preview and progressive dialing, and connects calls to agents or recorded messages. [Learn more](https://www.capterra.com/p/29589/CallCenterNOW/)

Pros and cons based on reviews

-   Intuitive and accessible navigation
-   Comprehensive feature set
-   Occasional technical disruptions

Starting price

$25.00

Per User, Per Month

Free demo

Highest and lowest rated features

-   Auto-Dialer4.9
-   Call Recording4.9
-   Call Center Management4.6
-   Lead Management4.8

-   Call Transfer3.7
-   Activity Dashboard4.3
-   Call Routing4.0
-   Computer Telephony Integration4.6

#### Selected review snippet

B

Brandon M.

Insurance, 51-200 employees

> "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app."

September 23, 2024

Ease of use

4.8 (330)

#### Selected review snippet

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Aja Nurse J.

Telecommunications, 501-1,000 employees

> "I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times."

March 6, 2026

Most popular Integrations

Salesforce Sales Cloud

5.0

Zoho CRM

4.3

HubSpot Marketing Hub

5.0

Zapier

4.7

HubSpot Sales Hub

4.5

SugarCRM

3.8

HubSpot Service Hub

4.4

HubSpot Content Hub

4.6

Oracle CRM On Demand

4.4

DialedIn CCaaS connects with 9+ software tools[See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations)

---

## CallTools

[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now! [Learn more](https://www.capterra.com/p/149510/Call-Center-Software/)

Starting price

Not available

Free demo

Highest and lowest rated features

-   Call Recording4.8
-   Auto-Dialer4.8
-   Lead Management4.5
-   Caller ID4.9

-   CRM1.0
-   Call Scheduling3.7
-   Contact Management3.7
-   Call Tracking4.2

#### Selected review snippet

J

Jason K.

Oil & Energy, 1-10 employees

> "What I like most, is that after all the customization available, and the personalization, it feels as if it were built just for us and our needs."

January 12, 2024

Ease of use

4.7 (156)

#### Selected review snippet

S

Sean S.

Financial Services, 51-200 employees

> "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none"

March 11, 2026

Most popular Integrations

Zoho CRM

4.3

Shopify

4.5

Zendesk Suite

4.4

Pipedrive

4.5

Keap

4.1

SugarCRM

3.8

CallTools connects with 33+ software tools[See all integrations](https://www.capterra.com/p/149510/Call-Center-Software/#integrations)

#### Selected review snippet

R

Rita M.

Insurance, 1-10 employees

> "sensitive content hidden\] at sales and \[sensitive content hidden\] at integrations have been very supportive."

August 27, 2024

---

## Dialpad

[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

What is this product about?

AI-powered auto dialer built into Dialpad's connected customer experience platform. [Learn more](https://www.capterra.com/p/190976/Dialpad-Sell/)

Pros and cons based on reviews

-   Flexible multi-device calling
-   Intuitive and simple interface
-   Unresponsive customer service
-   Noticeable call latency issues

Starting price

$27.00

Per User, Per Month

Free trial

Free demo

Highest and lowest rated features

-   Call Recording5.0
-   Call Routing5.0
-   Voice Mail4.7
-   Call Center Management5.0

-   Automatic Call Distribution2.0
-   Activity Tracking4.0
-   Call Monitoring4.0
-   Call Transfer4.0

#### Selected review snippet

S

Skyler G.

Construction, 51-200 employees

> "Dialpad has a simple UI system and is not overly complex."

May 22, 2026

Ease of use

4.3 (570)

#### Selected review snippet

J

Jennifer R.

E-Learning, 501-1,000 employees

> "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform."

May 26, 2026

Most popular Integrations

Salesforce Sales Cloud

4.9

Google Workspace

5.0

Microsoft 365

4.6

Microsoft Teams

5.0

Zendesk Suite

4.4

Zapier

4.5

Dialpad connects with 57+ software tools[See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations)

#### Selected review snippet

S

Stephanie V.

Real Estate, 51-200 employees

> "It's easy to use and integrates well with hubspot"

July 12, 2021

---

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

## CloudTalk

[4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

What is this product about?

CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! [Learn more](https://www.capterra.com/p/182004/CloudTalk/)

Pros and cons based on reviews

-   Seamless CRM and app integrations
-   Intuitive and simple user experience
-   Frequent software glitches and malfunctions

Starting price

$19.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Auto-Dialer5.0
-   Real-Time Reporting5.0
-   Call Center Management5.0
-   Activity Dashboard5.0

-   Answering Machine Detection4.0
-   Automatic Call Distribution5.0
-   Call Monitoring5.0
-   Call Recording5.0

#### Selected review snippet

D

David R.

Consumer Goods, 51-200 employees

> "The app and the web interface are straightforward."

August 27, 2020

Ease of use

4.5 (269)

#### Selected review snippet

D

Dhanesh V.

Education Management, 201-500 employees

> "Genuine and integrations are good"

December 19, 2025

Most popular Integrations

Slack

4.7

HubSpot CRM

5.0

Zendesk Suite

4.4

Pipedrive

5.0

LiveAgent

4.7

Intercom

5.0

CloudTalk connects with 27+ software tools[See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations)

#### Selected review snippet

D

Dhanesh V.

Education Management, 201-500 employees

> "Genuine and integrations are good"

December 19, 2025

---

## CallingPost

[4.5 (108)](https://www.capterra.com/p/196048/CallingPost/reviews/)

82% recommend

What is this product about?

Group Leader Notification Service. Send by phone (pre-recorded voice), text (SMS), and/or email. [Learn more](https://www.capterra.com/p/196048/CallingPost/)

Starting price

$6.30

Other, Per Month

Free trial

Free demo

Highest and lowest rated features

-   Auto-Dialer5.0
-   Contact Management5.0
-   Reporting/Analytics5.0

Ease of use

4.5 (108)

---

## JustCall

[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Stop dialing manually. JustCall's Auto Dialer works through your contact lists so your reps can focus on selling. Free 14-day trial. [Learn more](https://www.capterra.com/p/157853/JustCall/)

Pros and cons based on reviews

-   Intuitive and accessible design
-   Effortless onboarding and configuration
-   Unreliable call handling experience
-   Complex and costly pricing

Starting price

$29.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.1
-   Call Monitoring4.6
-   Auto-Dialer4.2
-   Real-Time Reporting4.2

-   Reporting/Analytics1.0
-   Call Center Management3.7
-   Lead Management3.6
-   Call Routing3.5

#### Selected review snippet

S

Sophia S.

Retail, 11-50 employees

> "The software itself generally worked as expected, and the interface was easy enough to navigate."

July 23, 2026

Ease of use

4.3 (225)

#### Selected review snippet

J

John K.

Information Technology and Services, 1,001-5,000 employees

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift."

February 20, 2026

Most popular Integrations

Pipedrive

4.2

ActiveCampaign

4.0

Pipeline CRM

4.3

SugarCRM

3.8

Podio

4.3

Outreach

4.4

JustCall connects with 73+ software tools[See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations)

#### Selected review snippet

J

John K.

Information Technology and Services, 1,001-5,000 employees

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

February 20, 2026

---

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (909)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

84% recommend

What is this product about?

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Pros and cons based on reviews

-   Affordable all-in-one platform
-   Time-saving automation features
-   Occasional bugs and workflow disruptions
-   Email delivery and quota restrictions

Starting price

$14.99

Per User, Per Month

Most popular features

-   Call Recording
-   Call Center Management
-   Call Monitoring
-   Automatic Call Distribution
-   Call Routing
-   Computer Telephony Integration
-   Reporting/Analytics
-   Caller ID
-   Progressive Dialer
-   Predictive Dialer
-   Power Dialer
-   Voice Mail

Ease of use

4.5 (909)

#### Selected review snippet

J

Jason W.

Marketing and Advertising, 11-50 employees

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results noticeably, constant update the platform keeps improving without extra charge."

September 24, 2025

Most popular Integrations

Google Drive

4.9

Mailchimp

4.5

Shopify

4.5

HubSpot CRM

4.5

Zendesk Suite

4.4

Zapier

4.7

EngageBay CRM connects with 32+ software tools[See all integrations](https://www.capterra.com/p/178819/EngageBay-Marketing/#integrations)

#### Selected review snippet

D

Daniel C.

Computer Software, 1-10 employees

> "Overall, a great way to locate software that is fully integrated with all your business needs"

December 18, 2024

---

[## Ringover](https://www.capterra.com/p/169627/RingOver/)

[4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more](https://www.capterra.com/p/169627/RingOver/)

Pros and cons based on reviews

-   Comprehensive business telephony platform
-   Effective team collaboration tools
-   Occasional performance and speed delays
-   Connectivity dependent and unstable

Starting price

$29.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.8
-   Auto-Dialer5.0
-   Call Center Management5.0
-   Computer Telephony Integration5.0

-   Call Routing4.0
-   Real-Time Data4.0
-   Real-Time Monitoring4.0
-   Call Scheduling5.0

#### Selected review snippet

Verified Reviewer

Computer Software, 11-50 employees

> "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training."

February 24, 2026

Ease of use

4.8 (884)

#### Selected review snippet

W

Wouter K.

Media Production, 51-200 employees

> "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more."

May 27, 2026

Most popular Integrations

Salesforce Sales Cloud

4.6

Zoho CRM

5.0

HubSpot CRM

4.4

Zendesk Suite

4.4

Freshdesk

4.5

Zapier

4.7

Ringover connects with 42+ software tools[See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations)

#### Selected review snippet

E

Elliott B.

Staffing and Recruiting, 1-10 employees

> "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us."

July 17, 2025

---

[## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

[4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. [Learn more](https://www.capterra.com/p/132852/Talkdesk/)

Pros and cons based on reviews

-   Streamlined daily operations
-   Consistent cloud-based performance
-   Frequent connectivity challenges
-   Unreliable call stability

Starting price

$85.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Caller ID5.0
-   Call Center Management4.7
-   Real-Time Reporting4.3
-   Call Recording5.0

-   Predictive Dialer3.0
-   Auto-Dialer4.0
-   Lead Management4.0
-   Call Monitoring4.5

#### Selected review snippet

C

Cheryl Ann C.

Staffing and Recruiting, 5,001-10,000 employees

> "The interface is so simple, you can learn your way around in a few minutes."

December 14, 2022

Ease of use

4.7 (733)

#### Selected review snippet

Verified Reviewer

Real Estate, 5,001-10,000 employees

> "One thing I like about Talkdesk is the massive option of reports it is giving as it can be useful for generating statistics for the team."

April 24, 2026

Most popular Integrations

Slack

4.7

Zendesk Suite

4.3

Freshdesk

4.5

Nimble

4.4

Keap

4.1

Intercom

4.5

Talkdesk connects with 40+ software tools[See all integrations](https://www.capterra.com/p/132852/Talkdesk/#integrations)

#### Selected review snippet

E

EULOGIO A.

Real Estate, 51-200 employees

> "What I like the most about TalkDesk is the functionality and seamless integration between the Talkdesk bar and Salesforce."

September 18, 2020

---

[## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

[4.5 (670)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

82% recommend

What is this product about?

GoTo makes IT and business communication easy so its customers can do what matters most. [Learn more](https://www.capterra.com/p/163604/GoTo-Connect/)

Pros and cons based on reviews

-   Responsive and knowledgeable assistance
-   Intuitive multi-platform user experience
-   Inconsistent call handling features
-   Confusing and slow billing processes

Starting price

Not available

Free trial

Highest and lowest rated features

-   Call Routing5.0
-   Voice Mail5.0
-   API5.0
-   Call Center Management5.0

-   Caller ID5.0
-   Call Scripting5.0
-   Contact Management5.0
-   IVR5.0

#### Selected review snippet

R

Rosalina M.

Insurance, 1-10 employees

> "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with smoothing out their correspondence processes. While there are a few impediments as far as revealing choices and customization, the reasonable estimating and adaptable settings make it a solid competitor for organizations hoping to further develop their correspondence capacities."

March 2, 2023

Ease of use

4.4 (670)

#### Selected review snippet

L

LaWanda L.

Health, Wellness and Fitness, 201-500 employees

> "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop available."

January 29, 2026

Most popular Integrations

Slack

5.0

Salesforce Sales Cloud

4.4

Google Workspace

4.5

Microsoft Teams

5.0

Zoho CRM

4.3

Microsoft Azure

4.6

GoTo Connect connects with 6+ software tools[See all integrations](https://www.capterra.com/p/163604/GoTo-Connect/#integrations)

#### Selected review snippet

S

Shanna K.

Legal Services, 11-50 employees

> "GoToConnect is easy enough to integrate and use that I feel almost anyone can use it. "

March 30, 2021

---

[## NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

[4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

What is this product about?

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

Pros and cons based on reviews

-   Intuitive and accessible interface
-   Comprehensive feature-rich platform
-   Persistent glitches and crashes
-   Frequent lag and slowdowns

Starting price

$110.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Call Recording5.0
-   Call Center Management4.7
-   Automatic Call Distribution5.0
-   Call Monitoring4.4

-   Computer Telephony Integration4.3
-   Predictive Dialer4.0
-   Power Dialer4.5
-   Call Routing4.7

#### Selected review snippet

K

Kiyanna H.

Furniture, 501-1,000 employees

> "There are hardly any issues, and the functionality is simple and easy to navigate."

June 11, 2024

Ease of use

4.2 (581)

#### Selected review snippet

v

vignesh K.

Outsourcing/Offshoring, 5,001-10,000 employees

> "The real-time analytics and customizable reporting tools make it easy for supervisors to monitor performance and optimize operations efficiently."

April 24, 2025

Most popular Integrations

Zoom Workplace

4.6

Microsoft Teams

5.0

Dynamics 365

4.4

Bullhorn ATS & CRM

4.0

LogMeIn Central

4.5

SAP Customer Experience

4.3

NiCE CXone connects with 32+ software tools[See all integrations](https://www.capterra.com/p/134775/inContact-Call-Center-Software/#integrations)

#### Selected review snippet

Z

Zak B.

E-Learning, 51-200 employees

> "This integrates well with our other systems we use and is very user friendly."

November 12, 2020

---

[## Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. [Learn more](https://www.capterra.com/p/157969/Gong-io/)

Starting price

Not available

Highest and lowest rated features

-   Call Recording5.0
-   Reporting/Analytics5.0
-   Call Monitoring5.0
-   Call Tracking5.0

-   Call Scripting3.0

Ease of use

4.7 (561)

#### Selected review snippet

c

connor W.

Computer Software, 51-200 employees

> "A platform that allows you to not only complete the recording and playback of calls, but also allows you to fully dive in insights within the calls, and breakdown health, next step, and so much more."

June 23, 2026

Most popular Integrations

Salesforce Sales Cloud

4.8

Zoom Workplace

5.0

GoTo Meeting

4.4

Microsoft Outlook

5.0

Talkdesk

4.5

Five9

4.2

MiVoice Business Solution

4.2

Genesys Cloud CX

4.3

Velocify

4.3

Gong.io connects with 94+ software tools[See all integrations](https://www.capterra.com/p/157969/Gong-io/#integrations)

---

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

[4.1 (525)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

What is this product about?

Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more](https://www.capterra.com/p/135148/Agile-CRM/)

Pros and cons based on reviews

-   Integrated marketing automation features
-   Centralized customer management tools
-   Frequent technical glitches and slow fixes
-   Unreliable and limited email functionality

Starting price

$8.99

Per Feature

Free trial

Most popular features

-   Call Recording
-   Call Center Management
-   Call Monitoring
-   Automatic Call Distribution
-   Call Routing
-   Computer Telephony Integration
-   Reporting/Analytics
-   Caller ID
-   Progressive Dialer
-   Predictive Dialer
-   Power Dialer
-   Voice Mail

Ease of use

4.0 (525)

#### Selected review snippet

M

Muadzam S.

Restaurants, 201-500 employees

> "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform."

November 20, 2025

Most popular Integrations

Shopify

4.5

Stripe

4.6

Zapier

4.7

QuickBooks Online Advanced

4.4

SendGrid

4.2

RingCX

4.2

Wufoo

4.4

Stripe Billing

4.7

Plivo

4.3

Agile CRM connects with 33+ software tools[See all integrations](https://www.capterra.com/p/135148/Agile-CRM/#integrations)

---

[## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

[4.4 (507)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

What is this product about?

Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. [Learn more](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Pros and cons based on reviews

-   Unified multi-channel communication system
-   Comprehensive programmable communication tools
-   Complicated and frustrating account processes
-   Slow performance and delays

Starting price

$0.01

Usage Based

Free trial

Highest and lowest rated features

-   Call Center Management5.0
-   Call Routing4.5
-   Contact Management4.5
-   Call Recording4.0

-   Third-Party Integrations4.0
-   Automatic Call Distribution5.0
-   Call Monitoring5.0

#### Selected review snippet

R

Roberto B.

Retail, 11-50 employees

> "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication services that adapt to the needs of each user"

May 3, 2023

Ease of use

4.1 (507)

#### Selected review snippet

B

Bonnie B.

Non-Profit Organization Management, 51-200 employees

> "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly."

June 26, 2026

Most popular Integrations

Zoho CRM

5.0

Zendesk Suite

4.5

Freshdesk

4.6

Zapier

4.4

Salesforce Service Cloud

4.5

SugarCRM

3.8

Twilio connects with 7+ software tools[See all integrations](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#integrations)

#### Selected review snippet

S

Shane S.

Information Technology and Services, 1-10 employees

> "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions."

June 12, 2025

---

[## Five9](https://www.capterra.com/p/132405/Five9/)

[4.2 (484)](https://www.capterra.com/p/132405/Five9/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Five9 Cloud Contact Center - Predictive, Power, Progressive and Preview Dialers, Inbound, Chat, Call Recording, and CRM integrations. [Learn more](https://www.capterra.com/p/132405/Five9/)

Pros and cons based on reviews

-   Versatile call center platform
-   Accessible training and onboarding
-   Frequent technical problems
-   Challenging call management functions

Starting price

$159.00

Other, Per Month

Highest and lowest rated features

-   Call Recording4.5
-   Call Monitoring4.8
-   Automatic Call Distribution4.4
-   Computer Telephony Integration4.8

-   Integrations Management1.0
-   Call Scheduling2.0
-   Call Transfer2.0
-   Auto-Dialer3.5

#### Selected review snippet

A

Amin R.

Health, Wellness and Fitness, 1,001-5,000 employees

> "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and intuitive"

August 26, 2025

Ease of use

4.2 (484)

#### Selected review snippet

Verified Reviewer

Insurance, 10,001+ employees

> "In my life insurance sales role, I spent a significant portion of my day making outbound calls, and Five9 helped streamline that process through features such as call queues, call recording, reporting, and automated dialing capabilities."

June 8, 2026

Most popular Integrations

Salesforce Sales Cloud

4.1

Microsoft Teams

4.5

Zoho CRM

5.0

Zendesk Suite

4.5

Freshdesk

4.5

NetSuite

4.2

Five9 connects with 16+ software tools[See all integrations](https://www.capterra.com/p/132405/Five9/#integrations)

#### Selected review snippet

K

Kellie W.

Hospital & Health Care, 1,001-5,000 employees

> "Team Collaboration: Five9 integrates well with Microsoft teams. "

August 19, 2025

---

[## Aircall](https://www.capterra.com/p/184709/Aircall/)

[4.2 (465)](https://www.capterra.com/p/184709/Aircall/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Dial more prospects and close deals faster with better quality calls that give your sales reps the upper hand. [Learn more](https://www.capterra.com/p/184709/Aircall/)

Pros and cons based on reviews

-   Intuitive and simple interface
-   Extensive CRM and app integrations
-   Frequent bugs and technical glitches
-   Disruptions in call management

Starting price

$40.00

Flat Rate, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.0
-   Call Center Management5.0
-   Auto-Dialer3.8
-   Call Monitoring4.0

-   Real-Time Reporting3.7
-   Call Transfer3.5
-   Computer Telephony Integration3.5
-   Voice Mail3.5

#### Selected review snippet

A

Anthony Q.

Computer Software, 11-50 employees

> "The Aircall user interface was very simple and pleasing to look at."

March 11, 2025

Ease of use

4.4 (465)

#### Selected review snippet

L

Louis S.

Real Estate, 51-200 employees

> "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits perfectly with our remote and hybrid work model."

May 25, 2026

Most popular Integrations

Microsoft Teams

4.5

BigCommerce

4.4

Kommo

4.5

JobAdder

4.4

Gorgias

4.6

FLG

4.9

Aircall connects with 96+ software tools[See all integrations](https://www.capterra.com/p/184709/Aircall/#integrations)

#### Selected review snippet

M

Marvin S.

Computer Software, 11-50 employees

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

April 28, 2026

---

[## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

Pros and cons based on reviews

-   Accessible and user-friendly platform
-   Intuitive navigation experience
-   Unreliable call handling
-   Frequent technical disruptions

Starting price

$90.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.6
-   Call Monitoring4.5
-   Call Center Management4.6
-   Lead Management4.5

-   Call Transfer3.0
-   CRM3.6
-   Call Disposition4.2
-   Answering Machine Detection3.9

#### Selected review snippet

O

Olamide A.

Insurance, 5,001-10,000 employees

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

February 19, 2026

Ease of use

4.6 (395)

#### Selected review snippet

H

Hector D.

Insurance, 201-500 employees

> "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day."

June 19, 2026

Most popular Integrations

Salesforce Sales Cloud

5.0

HubSpot CRM

4.5

Zendesk Suite

4.4

Zapier

4.7

Google Maps

4.7

Velocify

4.3

Convoso connects with 14+ software tools[See all integrations](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#integrations)

#### Selected review snippet

A

Anwar G.

Telecommunications, 51-200 employees

> "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs like ADP that I've used at previous workplace."

May 4, 2023

---

[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

88% recommend

What is this product about?

Kixie's advanced Multi-line Auto Dialer leverages AI-human voice detection and automatic spam-risk reduction for 4X more connections. [Learn more](https://www.capterra.com/p/135636/Kixie-PowerCall/)

Starting price

Not available

Free trial

Highest and lowest rated features

-   Call Recording4.6
-   Call Monitoring4.7
-   Call Routing4.8
-   Computer Telephony Integration4.5

-   Call Disposition3.0
-   Activity Dashboard3.5
-   Call Scheduling3.0
-   Automatic Outbound Dialer1.0

#### Selected review snippet

J

James H. W.

Information Technology and Services, 201-500 employees

> "User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature."

August 24, 2020

Ease of use

4.7 (295)

#### Selected review snippet

Jordan V.

Insurance, 10,001+ employees

> "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost."

May 18, 2026

Most popular Integrations

Slack

4.7

Salesforce Sales Cloud

5.0

HubSpot CRM

4.5

Zendesk Suite

4.4

Zapier

5.0

Pipedrive

4.5

Kixie PowerCall connects with 33+ software tools[See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations)

#### Selected review snippet

H

Hayley W.

Real Estate, 11-50 employees

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD."

August 25, 2022

---

[## Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

[4.3 (268)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement [Learn more](https://www.capterra.com/p/179417/Genesys-Cloud/)

Starting price

$75.00

Per User, Per Month

Highest and lowest rated features

-   Call Recording4.4
-   Call Routing5.0
-   Automatic Call Distribution5.0
-   Call Monitoring4.5

-   Campaign Management3.0
-   Chat/Messaging4.0
-   Power Dialer4.0
-   Computer Telephony Integration4.5

#### Selected review snippet

H

Hao P.

Information Technology and Services, 1,001-5,000 employees

> "Genesys Cloud CX integrates with existing legacy applications and is used by agents in several divisions within our organization."

October 11, 2022

Ease of use

4.4 (268)

#### Selected review snippet

S

Sherry M.

Leisure, Travel & Tourism, 11-50 employees

> "There are many pros with Genesys Cloud CX such as having everything in one platform (phone calls, email, texting, etc). "

March 16, 2026

Most popular Integrations

Google Workspace

4.0

Zendesk Suite

4.4

Microsoft Azure

4.7

Salesforce Service Cloud

4.8

Jenkins

4.5

Epic

4.4

Genesys Cloud CX connects with 17+ software tools[See all integrations](https://www.capterra.com/p/179417/Genesys-Cloud/#integrations)

#### Selected review snippet

A

Arthur M.

Hospital & Health Care, 501-1,000 employees

> "It integrates well with another piece of software for authentication of logging on and using another system."

May 17, 2021

---

[## VICIdial](https://www.capterra.com/p/135842/VICIdial/)

[4.7 (266)](https://www.capterra.com/p/135842/VICIdial/reviews/)

91% recommend

What is this product about?

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. [Learn more](https://www.capterra.com/p/135842/VICIdial/)

Pros and cons based on reviews

-   Comprehensive call center solution
-   Efficient predictive dialing tools
-   Outdated and unattractive interface

Starting price

$400.00

Other, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.7
-   Call Routing4.3
-   Call Monitoring5.0
-   Automatic Call Distribution4.0

-   Computer Telephony Integration3.0
-   Call Center Management4.0
-   Campaign Management5.0

Ease of use

4.3 (266)

#### Selected review snippet

K

Katie C.

Marketing and Advertising, 1-10 employees

> "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent features that help overall workflow."

August 16, 2024

Most popular Integrations

Google Docs

4.7

WordPress

4.6

Gmail

4.8

Zoho CRM

4.3

Zendesk Suite

4.4

TeamSupport

4.5

VICIdial connects with 24+ software tools[See all integrations](https://www.capterra.com/p/135842/VICIdial/#integrations)

#### Selected review snippet

Chris Q.

Think Tanks, 1-10 employees

> "I love the API features of this tool and how I can integrate it into other software"

October 6, 2025

---

[## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

[4.2 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

RingCX is an AI-powered contact center: simple to use and easy to deploy. [Learn more](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Pros and cons based on reviews

-   Extensive customizable functionality
-   Streamlined and intuitive experience
-   Slow and unhelpful assistance

Starting price

$65.00

Per User, Per Month

Free trial

Most popular features

-   Call Recording
-   Call Center Management
-   Call Monitoring
-   Automatic Call Distribution
-   Call Routing
-   Computer Telephony Integration
-   Reporting/Analytics
-   Caller ID
-   Progressive Dialer
-   Predictive Dialer
-   Power Dialer
-   Voice Mail

Ease of use

4.3 (258)

#### Selected review snippet

L

Lidia L.

Hospital & Health Care, 11-50 employees

> "The reporting and analytics tools offer valuable insights, and the integrations with other business applications help streamline workflows. While there is a learning curve for some advanced features and administrative functions, the platform delivers strong functionality and has helped improve efficiency and customer service operations."

June 17, 2026

Most popular Integrations

Dropbox

4.5

Microsoft 365

4.6

Box

4.4

Zendesk Suite

4.4

Salesforce Service Cloud

5.0

Gong.io

4.8

RingCX connects with 90+ software tools[See all integrations](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#integrations)

#### Selected review snippet

K

Kent Dominic D.

Consumer Services, 51-200 employees

> "I like that it can be integrated into HubSpot."

January 31, 2025

---

[## CallHub](https://www.capterra.com/p/149279/CallHub/)

[4.4 (250)](https://www.capterra.com/p/149279/CallHub/reviews/)

[Capterra Shortlist](https://www.capterra.com/auto-dialer-software/shortlist/)

What is this product about?

Make 3-5X more calls with Power, Preview, Auto, and Predictive dialers featuring AMD, local caller ID, and branching scripts. [Learn more](https://www.capterra.com/p/149279/CallHub/)

Starting price

$0.00

Usage Based, One Time

Free trial

Highest and lowest rated features

-   Auto-Dialer3.8
-   Contact Management5.0
-   Call Center Management3.4
-   Call Reporting5.0

-   Call Recording2.0
-   Call Monitoring2.7
-   Real-Time Reporting3.0
-   Activity Tracking1.0

#### Selected review snippet

E

Erica L.

Political Organization, 11-50 employees

> "I love its easy UI design, and ease of access."

February 12, 2025

Ease of use

4.4 (250)

#### Selected review snippet

D

David G.

Non-Profit Organization Management, 1-10 employees

> "Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down."

December 11, 2024

Most popular Integrations

Salesforce Sales Cloud

4.4

Google Workspace

4.7

Zapier

3.5

Google Contacts

5.0

Freshsales

4.5

Ecanvasser

4.0

CallHub connects with 10+ software tools[See all integrations](https://www.capterra.com/p/149279/CallHub/#integrations)

#### Selected review snippet

A

Alex R.

Political Organization, Self-employed

> "Integrates well with Ecanvasser as an overall CRM function."

April 15, 2024

---

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

What is this product about?

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. [Learn more](https://www.capterra.com/p/208535/Zoom-Phone/)

Starting price

$10.00

Per User, Per Month

Free trial

Most popular features

-   Call Recording
-   Call Center Management
-   Call Monitoring
-   Automatic Call Distribution
-   Call Routing
-   Computer Telephony Integration
-   Reporting/Analytics
-   Caller ID
-   Progressive Dialer
-   Predictive Dialer
-   Power Dialer
-   Voice Mail

Ease of use

4.5 (244)

#### Selected review snippet

Victoria H.

Insurance, 51-200 employees

> "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the video and phone users."

February 25, 2026

---

[## PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

[4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/)

87% recommend

What is this product about?

Dialer software built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates. [Learn more](https://www.capterra.com/p/134672/PhoneBurner/)

Starting price

$165.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Call Recording4.3
-   Call Monitoring4.7
-   Lead Management4.8
-   Computer Telephony Integration4.0

-   CRM3.0
-   Call Center Management4.2
-   Power Dialer4.0
-   Interaction Tracking3.0

Ease of use

4.7 (176)

#### Selected review snippet

Verified Reviewer

Real Estate, 1-10 employees

> "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling"

October 29, 2025

Most popular Integrations

Salesforce Sales Cloud

4.3

Zoho CRM

4.3

HubSpot CRM

3.0

Google Calendar

4.8

Zapier

4.7

Constant Contact

4.3

PhoneBurner connects with 21+ software tools[See all integrations](https://www.capterra.com/p/134672/PhoneBurner/#integrations)

#### Selected review snippet

Verified Reviewer

Real Estate, 1-10 employees

> "I would use it much more if it integrated better with our CRM and showed me the names of who I was calling"

October 29, 2025

---

[## Close](https://www.capterra.com/p/132667/Close-io/)

[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

What is this product about?

Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place. [Learn more](https://www.capterra.com/p/132667/Close-io/)

Starting price

$35.00

Per User, Per Month

Free trial

Highest and lowest rated features

-   Contact Management4.0
-   Lead Management4.0

#### Selected review snippet

Verified Reviewer

Computer Software, 51-200 employees

> "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places."

March 27, 2026

Ease of use

4.6 (164)

#### Selected review snippet

Verified Reviewer

Computer Software, 51-200 employees

> "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places."

March 27, 2026

Most popular Integrations

Asana

4.5

Docusign

4.7

Calendly

4.7

ActiveCampaign

4.6

Airtable

4.6

PandaDoc

4.5

Close connects with 81+ software tools[See all integrations](https://www.capterra.com/p/132667/Close-io/#integrations)

#### Selected review snippet

J

Jeffrey A.

Computer Software, 51-200 employees

> "It integrates well with many other applications."

December 14, 2020

---

Page 1 of 4

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (168) Products:

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Plan Type

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Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

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Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

[Automatic Call Distribution](https://www.capterra.com/auto-dialer-software/features/automatic-call-distribution/)

[Call Center Management](https://www.capterra.com/auto-dialer-software/features/call-center-management/)

[Call Monitoring](https://www.capterra.com/auto-dialer-software/features/call-monitoring/)

[Call Recording](https://www.capterra.com/auto-dialer-software/features/call-recording/)

[Call Routing](https://www.capterra.com/auto-dialer-software/features/call-routing/)

Call Scripting

Call Transfer

[Caller ID](https://www.capterra.com/auto-dialer-software/features/caller-id/)

Campaign Management

[Computer Telephony Integration](https://www.capterra.com/auto-dialer-software/features/computer-telephony-integration/)

Generative AI

IVR

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

[Reporting/Analytics](https://www.capterra.com/auto-dialer-software/features/reporting-analytics/)

Voice Mail

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Related Software Category:

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I'm looking for Auto Dialer Software that is:

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Table of Contents

-   [The benefits of auto dialer software](#the-benefits-of-auto-dialer-software)
-   [Typical features of auto dialer software](#typical-features-of-auto-dialer-software)
-   [The cost of auto dialer software](#the-cost-of-auto-dialer-software)
-   [Considerations when purchasing auto dialer software](#considerations-when-purchasing-auto-dialer-software)
-   [Relevant auto dialer software trends](#relevant-auto-dialer-software-trends)

## The benefits of auto dialer software

-   **Time optimization:** Auto dialing software is a great time optimization tool. You can use an auto dialing solution to leave a voice broadcast, robo-call, or send messages for things such as appointment reminders—all things that can save your staff time and resources. Most auto dialer software also gives users the option to use IVR (interactive voice response) to automate a menu of options for the caller.
    
-   **Prioritize customer satisfaction:** Auto dialing software also automates the distribution of connected calls to call center representatives, ensuring that your business is efficiently communicating with as many clients as possible while minimizing wait times.
    

* * *

## Typical features of auto dialer software

-   **Automatic call distribution (ACD):** Distribute or route calls across call center employees.
    
-   **Call disposition:** Track and report on call outcomes.
    
-   **Call recording:** Record the audio of phone conversations for quality assurance purposes.
    
-   **Call scheduling:** Schedule date and time for callbacks/follow-up calls or reminders.
    
-   **Data import/export:** Import and export information and reports to and from the program.
    
-   **Reporting and analytics:** View and track pertinent metrics.
    

* * *

## The cost of auto dialer software

Most products in the market are priced on a monthly basis. Pricing can be divided into three pricing tiers based on their starting price:

**Price ranges\*:**

-   $7 - $14
    
-   $14 - $64
    
-   $64+
    

_\*The pricing included is for the entry-level/lowest priced offering found on vendor websites on June 19, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._

* * *

## Considerations when purchasing auto dialer software

-   **Check out free trials:** Many auto dialer software vendors offer free trials of their product, giving businesses an opportunity to test out the usability and core functionality of a product before spending money.
    
-   **Know what you need from your software:** Identify what core functionalities your team will need before you begin shopping. For example, do you have a 10+ person call center that needs to be automated? Or are you a single-location medical office looking for the functionality to pre-schedule automated appointment reminders?
    

* * *

## Relevant auto dialer software trends

-   **AI integrations are becoming more and more common:** Artificial intelligence (AI) brings the consistency that customers crave. Today, when a customer calls, AI-based systems aggregate key caller information, making it available to the agent in real time. This way, call center agents can handle the customer’s issues faster, accurately, and more efficiently.
    
-   **Customers expect cloud-based integrations:** Cloud-based platforms enable remote agents to interact with consumers in the same way they would in location-based centers. This enables businesses to cut the number of in-house agents and reduce overhead. Instead, businesses are empowered to hire the best talent, regardless of their location in the world. Most importantly, cloud-based call centers give brands the flexibility and agility to serve more customers.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from [Capterra’s auto dialer software directory](https://www.capterra.com/auto-dialer-software/) (sorted by number of reviews). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them.

The following sources were used for this document:

1. [Call Center Solutions Features Guide](https://www.getapp.com/resources/call-center-solutions-features-guide/) (Date accessed: June 19, 2020)

2. [10 New Call Center Trends & Predictions for 2020/2021 – A Look into What’s Next](https://financesonline.com/call-center-trends/) (Date accessed: June 19, 2020)