NAPA TRACS vs Shop Boss Pro vs Identifix

Starting Price

Not provided by vendor

$99.95/month

Not provided by vendor

Best For

NAPA AutoCare Members and Professional Automotive Repair Facilities

Auto Repair Shops located throughout the United States, Canada and Puerto Rico. Our clients usually have 1-10 Technicians. We also offer an Enterprise Version for multiple location shops.

Cloud-based diagnostic tool with integrated shop management which helps professional automotive technicians identify and fix problems, track inventory, produce reports and more.

Rating


4.5 / 5
(50)


5 / 5
(10)


4 / 5
(21)

Ideal number of Users

1 - 1000+

1 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

5 / 5

4 / 5

Customer Support


4.5 / 5

5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

5 / 5

4 / 5

Value for Money


4.5 / 5

5 / 5

3 / 5

Product Features

  • check Billing & Invoicing
  • check CRM
  • check Inventory Management
  • check Labor Rates
  • check Maintenance Scheduling
  • check Quotes/Estimates
  • check Service History Tracking
  • check VIN Lookup
  • check Work Order Management
  • check Billing & Invoicing
  • check CRM
  • check Inventory Management
  • check Labor Rates
  • check Maintenance Scheduling
  • check Quotes/Estimates
  • check Service History Tracking
  • check VIN Lookup
  • check Work Order Management
  • check Billing & Invoicing
  • close CRM
  • check Inventory Management
  • close Labor Rates
  • check Maintenance Scheduling
  • check Quotes/Estimates
  • check Service History Tracking
  • close VIN Lookup
  • close Work Order Management

Screenshots

View 5 screenshots 106164 thumb
View 5 screenshots 70647 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

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NAPA TRACS vs Shop Boss Pro vs Identifix

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