Bay-masteR vs R.O. Writer

Starting Price

$40.00/month

Not provided by vendor

Best For

Repair shops looking to improve their productivity & profitability! Bay-masteR has many features that help you maximize profits and stand out from your competitors!

Independent and franchised automotive repair and tire shops in the US and Canada. From small to large shops including multi store operations.

Rating


4.5 / 5
(39)
Read All Reviews

3.7 / 5
(55)
Read All Reviews

Ideal number of Users

1 - 49

1 - 499

Ease of Use


4.4 / 5


  • "Very easy to use, and fix things before closing out."

  • "IT IS VERY EASY TO USE AND KEEP TRACK OF CUSTOMERS RECORDS. SIMPLE FORMAT FOR INVOICING AND HAVING CANNED JOBS FOR ONE CLICK FILL IN WITH TOTALS."


3.9 / 5


  • "Ease of use when creating ROs and billing. Easy to keep track of customers and vehicle history."

  • "It worked for as long as we used it, easy to use."

Customer Support


4.3 / 5


  • "Ease of use, good technical support if/when needed."

  • "Excellent customer service! when our shop had a computer crash the tech support had us totally restored with in hrs."


3.4 / 5


  • "The customer support is awful. The tier one technicians can rarely help you and tier two is slow to respond if at all."

  • "Thank you to the customer rep for always assisting myself and my coworkers. He always gives us fantastic customer service."

Features & Functionality


4.2 / 5


  • "CUSTOMER SUPPORT THEY RESPOND VERY QUICK AND ARE ABLE TO RESOLVE ALL THE ISSUES."

  • "It is pretty easy to use and to teach other people how to navigate."


3.9 / 5


  • "Takes two minutes to build an estimate. My sales rep is awesome [AC Chauhan."

  • "RO Writer is the ideal way to manage your shop. Seamlessly integrates with VirtualVehicle, and Quickbooks."

Value for Money


4.2 / 5



3.4 / 5


Product Features

  • check Billing & Invoicing
  • check CRM
  • check Inventory Management
  • check Labor Rates
  • check Maintenance Scheduling
  • check Quotes/Estimates
  • check Service History Tracking
  • check VIN Lookup
  • check Work Order Management
  • check Billing & Invoicing
  • check CRM
  • check Inventory Management
  • check Labor Rates
  • check Maintenance Scheduling
  • check Quotes/Estimates
  • check Service History Tracking
  • check VIN Lookup
  • check Work Order Management

Screenshots

View 5 screenshots 171032 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bay-masteR vs R.O. Writer

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