ShopKeep vs Koomi POS

Starting Price

Not provided by vendor

$69.00/month

Best For

Small to medium-sized retail, quick-service, full-service restaurants, and bars in the United States.

Quick service food & beverage establishments like franchises, food trucks, juice bars, cafes, bakeries, delis, pizzerias & more who want to manage and reduce customer loss during peak business hours.

Ideal number of Users

1 - 49

2 - 49

Rating


4.3 / 5
(663)
Read All Reviews

4.4 / 5
(59)
Read All Reviews

Ease of Use


4.4 / 5


  • "We don't need anything too complicated for our pop-ups, so have had good success with ShopKeep in that it is user friendly and affordable."

  • "Shopkeep is easy to use and does an amazing job of tracking inventory and helping with reorders."


4.5 / 5


  • "Ve been in the food & beverage industry for over 10 years and this is the easiest by far. It does a great deal for you, it is very easy to use and the support that is offered is outstanding."

  • "Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable."

Customer Support


4.2 / 5


  • "The reporting part of it is one of my favorite parts because they make it so user-friendly and they're always looking to the customers on ways to improve. In addition, their customer service is great."

  • "The customer service at shopkeep is second to none. They are always so helpful and responsive, which is important if you are having an issue or have a question."


4.4 / 5


  • "Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support team is the best I've ever seen and highly recommend them."

  • "Very user-friendly and efficient. The customer service is very reliable."

Features & Functionality


4.1 / 5


  • "I love the connection to QuickBooks and Mailchimp. I do not have a website yet, but will love when I do, that it can be linked as well."

  • "It has a sleek, classy design and is easy to use. Customers like that they can see their purchases on-screen."


4.2 / 5


  • "Koomi's really suited for samll service business like our coffee shop. It really helps efficiency and it take no counter space."

  • "It is easy to use, updates are quick and always very useful."

Value for Money


4.1 / 5


  • "Ease of use, compact, portable, customizable, easy to train new employees, great price, durable hardware."

  • "The issues noted in the Cons section are real and they have a cost in goodwill and in real dollars. I just wish we could figure out how to minimize their occurances."


4.4 / 5


Product Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management
  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management

Screenshots

View 4 screenshots 42458 thumb
View 5 screenshots 110418 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ShopKeep vs Koomi POS

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Koomi POS vs ShopKeep