Genbook vs BookSteam

Starting Price

$29.00/month

$19.95/month/user

Best For

Genbook has helped over 22,000 small businesses in the hair, beauty, personal services and wellness industries.

small and large businesses

Ideal number of Users

1 - 49

1 - 1000+

Rating


4.7 / 5
(240)
Read All Reviews

4.6 / 5
(75)
Read All Reviews

Ease of Use


4.7 / 5


  • "The software is very user friendly. My patients love being able to schedule an appointment at their convenience."

  • "Our clinic likes genbooks. It's easy to use and has great functionality."


4.6 / 5


  • "Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward."

  • "Ease of use for clients. Easy to use as an administrator."

Customer Support


4.7 / 5


  • "I love the eases of Genbook and their customer services is superb."

  • "I have been very happy with the responsiveness of their customer service team."


4.8 / 5


  • "Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha)."

  • "Customer service has been helpful and quick each time we've reached out."

Features & Functionality


4.5 / 5


  • "I think their strongest point is their customer support. Always quick to answer your emails, very friendly and happy and helpful."

  • "I absolutely love this site. It is so easy to use and my clients say that it is so nice to be able to navigate it easily."


4.4 / 5


  • "The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience."

  • "The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy."

Value for Money


4.6 / 5


  • "I have been using Genbook since 2011. Easy to set up, clean front face, highly reliable, inexpensive."

  • "The genbook interface is easy to use, has almost all the features I want for scheduling at my practice, and is pretty inexpensive."


4.6 / 5


  • "This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need."

  • "I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back."

Product Features

  • Appointment Reminders
  • Appointment Scheduling
  • Client Profiles
  • Email Marketing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Payroll Management
  • Point of Sale (POS)
  • Wait List Management
  • Appointment Reminders
  • Appointment Scheduling
  • Client Profiles
  • Email Marketing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Payroll Management
  • Point of Sale (POS)
  • Wait List Management

Screenshots

View 5 screenshots 205439 thumb
View 4 screenshots 92106 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Genbook vs BookSteam

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BookSteam vs Genbook