vCita vs OfficeTools

Starting Price

$15.00/month/user

$60.00/month/user

Best For

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Accounting and Tax professionals

Rating


4.4 / 5
(165)
Read All Reviews

4.1 / 5
(160)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."


3.7 / 5


  • "The ease of use and the functionality it brings to our office is fantastic. Customer support is great too."

  • "I love the billing on this program. I have just taken over billing for our company and it has been user friendly and easy to learn."

Customer Support


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."


3.9 / 5


  • "Works great and is very easy to use even for team members that are technology challenged. Tech support is amazing so quick to reply and great."

  • "The product has a lot of features that made the implementation in the first year wonderful. The support staff was great and easy to access."

Features & Functionality


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."


4 / 5


  • "Increased efficiency and ability to bill quickly."

  • "Incredibly user friendly and easy to navigate."

Value for Money


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."


3.7 / 5


  • "Good product, but not always cost-effective for smaller firms."

  • "Office Tools has been a value add to our accounting and tax group. Great product for the price."

Product Features

  • check Billing Portal
  • check Contact Database
  • close Contingency Billing
  • check Customizable Invoices
  • close Dunning Management
  • check Hourly Billing
  • check Mobile Payments
  • close Multi-Currency
  • check Online Invoicing
  • check Online Payments
  • check Payment Processing
  • check Project Billing
  • close Recurring/Subscription Billing
  • close Tax Calculator
  • check Billing Portal
  • check Contact Database
  • check Contingency Billing
  • check Customizable Invoices
  • close Dunning Management
  • check Hourly Billing
  • close Mobile Payments
  • close Multi-Currency
  • check Online Invoicing
  • check Online Payments
  • check Payment Processing
  • check Project Billing
  • check Recurring/Subscription Billing
  • check Tax Calculator

Screenshots

View 5 screenshots 99268 thumb
View 5 screenshots 80937 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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vCita vs OfficeTools

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