AdvancedBilling vs Xero

Starting Price

Not provided by vendor

$9.00/month

Best For

Physicians, physician executives, clinical managers, practice managers, office managers, office administrators, healthcare executives, nurse practitioners, physician assistants

All small and medium sized businesses and accounting & bookkeeping practices.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


3.9 / 5
(559)
Read All Reviews

4.3 / 5
(1862)
Read All Reviews

Ease of Use


3.8 / 5


  • "It is way overpriced, and under-delivers. It is difficult to track the life of a claim once the claim is sent, and frequently claims get lost for months or longer without detection, and go unpaid."

  • "This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it's great. The phone version is easy to use."


4.2 / 5


  • "The features are very user friendly, and it is a great price compared to other similar accounting softwares, like Quickbooks. I have found that paying bills is easier in Xero."

  • "It felt more user friendly than other programs and it is gaining presence in the global market. In the end, we needed to change to a platform that was more universally used and accepted."

Customer Support


3.7 / 5


  • "Customer service assistance is difficult, sales representative oversold and under delivered; patients held forever when calling their call center, we counted the days to move to another platform."

  • "Customer service has remained consistently outstanding for over 12 years, with an emphasis and focus on the user experience."


3.9 / 5


  • "Customer service is the worst I've ever experienced with any product or service. Problems and issues are ignored, if you write something negative on their forums, they delete it."

  • "From sign up to implementation, the customer service was great. They were always helpful and responsive."

Features & Functionality


3.8 / 5


  • "Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field). Not a very intuitive interface and lots of features are hard to find."

  • "Really liked the ease of navigation and the all around feel of the software and ease to read screens."


4.2 / 5


  • "Xero is a simple to use platform and some intelligent functionality, great dash and good navigation."

  • "I am very happy and have recommended to couple of other companies to use. As a non-accountant, it does its functions very well and platform is modern and easy to navigate."

Value for Money


3.6 / 5


  • "I have also been charged for services promised to be refunded but then charged anyways. As a new business I think they will put me of business before I can get started due to their fees."

  • "Ve never seen help files that are as robust and updated as consistently, and the phone support is consistently awesome. Friendly people, user friendly product, great value for the price."


4.2 / 5


  • "Overall a good product that used to be competitively priced, but is now the same price as Quickbooks Online, which is a far superior product. Save yourself the hassle and go with Quickbooks."

  • "Xero was good when we started using it in 2015. It bundled true double-entry accounting with payroll and tax filings for a reasonable price."

Product Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

Screenshots

View 4 screenshots 46298 thumb
View 5 screenshots 101048 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AdvancedBilling vs Xero

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