Salesforce Service Cloud vs Usersnap

Starting Price

$25.00/month/user

$29.00/month

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Google, and Microsoft). Our customers range from ecommerce, to web agencies, to SaaS companies.

Rating


4.5 / 5
(444)


5 / 5
(22)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • check Release Management
  • check Task Management
  • check Ticket Management
  • check Workflow Management
  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • close Release Management
  • close Task Management
  • check Ticket Management
  • check Workflow Management

Screenshots

View 5 screenshots 27720 thumb
View 5 screenshots 135426 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Service Cloud vs Usersnap

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