Salesforce Service Cloud vs Wrike vs yKAP

Starting Price

$25.00/month/user

$9.80/month/user

$600.00/one-time

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

Perfect fit for Mid-sized and Enterprise companies that embrace teamwork, run multiple projects, & clients. Tailor Wrike to your needs with custom workflows, fields, & reports.

Not provided by vendor

Rating


4.5 / 5
(435)


4 / 5
(1462)

(0)

Ideal number of Users

1 - 1000+

10 - 1000+

Not provided by vendor

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • check Release Management
  • check Task Management
  • check Ticket Management
  • check Workflow Management
  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • close Release Management
  • check Task Management
  • close Ticket Management
  • check Workflow Management
  • close Backlog Management
  • check Filtering
  • check Issue Tracking
  • close Release Management
  • close Task Management
  • close Ticket Management
  • check Workflow Management

Screenshots

View 5 screenshots 27720 thumb
View 5 screenshots 128267 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Salesforce Service Cloud vs Wrike vs yKAP

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