Helix IM vs Usersnap

Starting Price

Not provided by vendor

$29.00/month

Best For

Development teams use Helix IM to track and resolve bugs easily (and release products faster).

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Canva, and Microsoft). Our customers range from software companies (SaaS) to e-commerce and web agencies

Ideal number of Users

1 - 999

1 - 1000+

Rating

(0)
4.7 / 5
(33)
Read All Reviews

Ease of Use




4.8 / 5


Customer Support




4.9 / 5


Features & Functionality




4.5 / 5


  • "Great usability and inviting customer feedback widget."

  • "Usersnap is a tidy option for QA & UX reporting on websites but lacks features & competitive pricing."

Value for Money




4.5 / 5


Product Features

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management

Screenshots

View 5 screenshots 87393 thumb
View 5 screenshots 194847 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Helix IM vs Usersnap

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Usersnap vs Helix IM