Instabug vs Helix IM

Starting Price

$124.00/year

Not provided by vendor

Best For

Companies working with apps looking for bug reporting, crash reporting, user feedback, beta testing, quality assurance, etc.

Development teams use Helix IM to track and resolve bugs easily (and release products faster).

Rating


4.7 / 5
(85)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5


  • "It's easy to use and more reliable than other softwares i tried many softwares that didn't support image attached to the bug report."

  • "Features, easy to use and above all, their support team."



Customer Support


4.6 / 5


  • "As a customer support agent, I use instabug to reply to users inside our app."

  • "Catching exceptions, bug reports, technical customer support."



Features & Functionality


4.5 / 5


  • "The UI is great and implementation is a breeze. I love being able to customize my development console logging to amend my crash reports."

  • "InstaBug is really good tool but the guide is avaialble in the internet is very less."



Value for Money


4.1 / 5




Product Features

  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • check Release Management
  • check Task Management
  • check Ticket Management
  • check Workflow Management
  • check Backlog Management
  • check Filtering
  • check Issue Tracking
  • check Release Management
  • check Task Management
  • check Ticket Management
  • check Workflow Management

Screenshots

View 4 screenshots 183598 thumb
View 5 screenshots 87393 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Instabug vs Helix IM

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