Carbonite vs mHelpDesk

Starting Price

$42.00/year

$169.00/month

Best For

Not provided by vendor

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating


4.2 / 5
(117)
Read All Reviews

4.3 / 5
(781)
Read All Reviews

Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use


4.3 / 5


  • "Fast, easy to use, reliable, can access all info from all devices."

  • "Once set up it is very easy to use. It will continue working in the background."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4 / 5


  • "Competent support staff, real people to talk to."

  • "Quit working and customer service was unable to help me get it working again."


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.1 / 5


  • "The ease of use and the streamlined interface make this software super easy to interact with and use."

  • "This software WILL restore documents and files back to their rightful place, fairly quickly. The backup is automatic and runs in the background."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4 / 5


  • "The price and ease of use is fantastic and intuitive."

  • "Easy to use, simple and clean interface. Cost effective for workstations."


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

Not provided by vendor
  • check Billing & Invoicing
  • close CRM
  • check Employee Management
  • check Financial Management
  • check Inventory Management
  • close Marketing Management
  • close Order Management
  • close Performance Metrics
  • close Project Management
  • close Purchasing
  • close Scheduling
  • check Time & Expense Tracking
  • close Training Management
  • close Vendor Management

Screenshots

Capterra screenshot placeholder
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of mHelpDesk vs Carbonite

Carbonite vs mHelpDesk

Share

share Share Your Comparison of mHelpDesk vs Carbonite