JIRA vs Computicate PSA

Starting Price

$10.00/month

$49.00/month/user

Best For

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

IT Managed Service providers (MSPs) that are ready to take the next step with their business by automating their back office and service delivery.

Product Features

  • close Billing & Invoicing
  • close CRM
  • check Employee Management
  • check Financial Management
  • check Inventory Management
  • check Marketing Management
  • close Order Management
  • close Performance Metrics
  • close Project Management
  • check Purchasing
  • close Scheduling
  • check Time & Expense Tracking
  • check Training Management
  • check Vendor Management
  • check Billing & Invoicing
  • check CRM
  • check Employee Management
  • check Financial Management
  • check Inventory Management
  • close Marketing Management
  • close Order Management
  • close Performance Metrics
  • check Project Management
  • check Purchasing
  • check Scheduling
  • check Time & Expense Tracking
  • close Training Management
  • check Vendor Management

Rating


4.3 / 5
(8180)
Read All Reviews

4.7 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


3.9 / 5


  • "Its really a good tool for managing the internal approvals with ease. It is user friendly tool."

  • "I love the ability to easily and intuitively delegate tasks and observe the status of their realization."


4.3 / 5


Customer Support


4.1 / 5


  • "Altisiaan also includes all of their marketplace software for free as well. Gold standard for project management and help desk software."

  • "Amazing project management and help desk software."


5 / 5


Features & Functionality


4.4 / 5


  • "Jira is a great platform for managing your internal tickets and project priorities. There's a beauty to the ease and simplicity."

  • "Great tool for issue tracking, has a nice interface and is easy to get the team involved in using this."


4.7 / 5


Value for Money


4.2 / 5


  • "Well, the price definitely has to be part of the pros. Even in the free plan is too good for small projects."

  • "Makes it a great ticketing tool for startups with limited budget for incident management."


5 / 5


Screenshots

View 5 screenshots 139612 thumb
View 3 screenshots 150807 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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JIRA vs Computicate PSA

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