JIRA vs mHelpDesk vs TrackTik

Rating


4.5 / 5
(6631)


4.5 / 5
(757)


4 / 5
(70)

Starting Price

$10.00/month

$169.00/month

Not provided by vendor

Best For

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

TrackTik is specially designed for the security industry and we focus on increasing visibility, productivity and competitiveness of security companies.

Ideal number of Users

1 - 1000+

2 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

4 / 5

Value for Money


4 / 5

4 / 5

4 / 5

Product Features

  • close Billing & Invoicing
  • close CRM
  • check Employee Management
  • check Financial Management
  • check Inventory Management
  • check Marketing Management
  • close Order Management
  • close Performance Metrics
  • close Project Management
  • check Purchasing
  • close Scheduling
  • check Time & Expense Tracking
  • check Training Management
  • check Vendor Management
  • check Billing & Invoicing
  • close CRM
  • check Employee Management
  • check Financial Management
  • check Inventory Management
  • close Marketing Management
  • close Order Management
  • close Performance Metrics
  • close Project Management
  • close Purchasing
  • close Scheduling
  • check Time & Expense Tracking
  • close Training Management
  • close Vendor Management
  • check Billing & Invoicing
  • close CRM
  • check Employee Management
  • check Financial Management
  • close Inventory Management
  • close Marketing Management
  • close Order Management
  • check Performance Metrics
  • close Project Management
  • close Purchasing
  • check Scheduling
  • close Time & Expense Tracking
  • check Training Management
  • check Vendor Management

Screenshots

View 5 screenshots 139612 thumb
View 5 screenshots 100329 thumb
View 5 screenshots 82894 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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JIRA vs mHelpDesk vs TrackTik

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