Mindbody vs MasterSuite

Starting Price

$129.00/month

$12.95/month

Best For

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Not provided by vendor

Ideal number of Users

1 - 1000+

1 - 9

Rating


4 / 5
(1997)
Read All Reviews
(0)

Ease of Use


3.8 / 5


  • "Everything is multiple steps, navigating the software can be difficult, and the layout is not intuitive in the slightest. I strongly dread training new employees on this software."

  • "I like how Mindbody is pretty user friendly, especially with the app, and if you don't understand how to do something you can call in and get a live person to help you with your issue."



Customer Support


3.8 / 5


  • "THE WORST customer service when trying to make things right. They continue to charge my credit card multiple times after I canceled, leaving me to wait 30 days to get my own money back."

  • "I love the visibility within the fitness community and the training or on boarding is excellent."



Features & Functionality


3.9 / 5


  • "The best part about the mindybody software is that it provides a best in class purchase process while keeping the user experience simple and reliable."

  • "I like the ease of use and the fantastic customer support and service in making sure that the software is set up perfectly to suit your individual needs."



Value for Money


3.6 / 5


  • "Lack of functionality for Canadians. Costly considering the exchange on US funds."

  • "My onboarding specialist, Courtney, has been great and so helpful. There are lots of great tools that I use everyday, but the unfortunately with starting up a business, the cost is not sustainable."



Product Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management

Screenshots

View 5 screenshots 29417 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Mindbody vs MasterSuite

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