BOSS vs Cicero Discovery

Starting Price

$8,000.00

Not provided by vendor

Best For

BOSS provides the data for problem solving and decision analysis and it allows companies to align customer expectations to key processes and on to improvements.

Our target markets include contact centers and back-office environments in financial services, insurance, banking, healthcare and retail with 250-10,000 users/seats.

Rating

(0)

(0)

Ideal number of Users

2 - 1000+

100 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • close Ad hoc Analysis
  • check Ad Hoc Reports
  • check Budgeting & Forecasting
  • check Consolidation / Roll-Up
  • check Dashboard
  • check Key Performance Indicators
  • check Predictive Analytics
  • check Qualitative Analysis
  • check Quantitative Analysis
  • check Scorecarding
  • check Strategic Planning
  • close Ad hoc Analysis
  • close Ad Hoc Reports
  • close Budgeting & Forecasting
  • close Consolidation / Roll-Up
  • check Dashboard
  • check Key Performance Indicators
  • close Predictive Analytics
  • close Qualitative Analysis
  • close Quantitative Analysis
  • close Scorecarding
  • close Strategic Planning

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BOSS vs Cicero Discovery

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