JIRA vs CallSource

Starting Price

$10.00/month

Not provided by vendor

Best For

JIRA is trusted by teams of all sizes looking to capture & organize issues, assign work & follow team activity. JIRA is great for agile project management, software development, and more

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

Ideal number of Users

1 - 1000+

1 - 99

Rating


4.3 / 5
(8335)
Read All Reviews

4.4 / 5
(189)
Read All Reviews

Ease of Use


3.9 / 5


  • "Its really a good tool for managing the internal approvals with ease. It is user friendly tool."

  • "I love the ability to easily and intuitively delegate tasks and observe the status of their realization."


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."

Customer Support


4.1 / 5


  • "Altisiaan also includes all of their marketplace software for free as well. Gold standard for project management and help desk software."

  • "Amazing project management and help desk software."


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."

Features & Functionality


4.4 / 5


  • "Jira is a great platform for managing your internal tickets and project priorities. There's a beauty to the ease and simplicity."

  • "Great tool for issue tracking, has a nice interface and is easy to get the team involved in using this."


4.2 / 5


  • "Technical support has been very good. They have been willing to build reporting that is most helpful to us."

  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

Value for Money


4.2 / 5


  • "Well, the price definitely has to be part of the pros. Even in the free plan is too good for small projects."

  • "Makes it a great ticketing tool for startups with limited budget for incident management."


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."

Product Features

  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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JIRA vs CallSource

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