--- title: "Best Business Phone Systems Software 2026 | Capterra" description: "Find the top Business Phone Systems software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/business-phone-systems-software/" page_type: "category" language: "en" --- # Best Business Phone Systems Software ## SendMyCall Profile: [SendMyCall](https://www.capterra.com/p/211335/SendMyCall/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Our phone systems is a feature-rich advanced cloud telephony solution for small and medium size business. #### Pros and cons based on reviews Not available #### Starting price Starting price: $9.95 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Call Routing: Available - Mobile Access: Available - Voice Mail: Available - Call Transfer: Available - Call Recording: Available - Call Logging: Not available - Call Monitoring: Not available - Automated Attendant: Available - Virtual Call Center: Not available - IVR: Available - Video Conferencing: Not available - Queue Management: Not available ### Gallery tab --- ## LiveAgent Rating: 4.7 out of 5 (1,787 reviews) Profile: [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive omnichannel support tools - Efficient client interaction management Cons: - Frequent technical glitches and instability - Cumbersome and inconsistent email handling #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Call Routing: Available - Mobile Access: Available - Voice Mail: Available - Call Transfer: Available - Call Recording: Available - Call Logging: Available - Call Monitoring: Available - Automated Attendant: Available - Virtual Call Center: Not available - IVR: Available - Video Conferencing: Available - Queue Management: Available #### Feature-related review snippet Reviewer: Sanket Y. Reviewer details: Information Technology and Services, 10,001+ employees Published: March 27, 2026 > "I like how easy the interface is to use, even for people who are new to it." ### Gallery tab Ease of use: 4.6 out of 5 (1,787 reviews) #### Related review snippet Reviewer: Jacopo R. Reviewer details: Information Technology and Services, 1-10 employees Published: May 6, 2026 > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." ### Integrations tab LiveAgent connects with 125+ software tools. [See all integrations](https://www.capterra.com/p/102188/LiveAgent/#integrations) #### Most popular integrations - Slack: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Joomla: 4.2 rating - GetResponse: 4.2 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Carole K. Reviewer details: Higher Education, 11-50 employees Published: August 22, 2024 > "The integration with Zimbra is also a plus (although I could not test it in the free trial)" --- ## RingEX Rating: 4.2 out of 5 (1,205 reviews) Profile: [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive platform - Versatile diGital fax features Cons: - Frequent glitches and instability - Unreliable call performance #### Starting price Starting price: $30.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.5 rating - Call Routing: 4.5 rating - Voice Mail: 4.6 rating - Call Recording: 4.6 rating #### Lowest rated features - Purchasing & Receiving: 2.0 rating - Reporting & Statistics: 3.3 rating - Call Monitoring: 3.2 rating - Alerts/Notifications: 4.1 rating #### Feature-related review snippet Reviewer: Jonathan B. Reviewer details: Non-Profit Organization Management, 51-200 employees Published: October 30, 2025 > "The navigation part of RingEx is very compatible and easy to work through." ### Gallery tab Ease of use: 4.2 out of 5 (1,205 reviews) #### Related review snippet Reviewer: Reneisha H. Reviewer details: Medical Practice, 11-50 employees Published: May 7, 2026 > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams." ### Integrations tab RingEX connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/242188/RingCentral-MVP/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.8 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Microsoft Outlook: 4.4 rating #### Integrations-related review snippet Reviewer: Erica V. Reviewer details: Law Practice, 1-10 employees Published: September 21, 2023 > "It was easy to integrate into our system and no one has experienced any issues thusfar." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Bitrix24 Rating: 4.2 out of 5 (998 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bitrix24 is #1 business phone system and CRM in one used by 15 million businesses worldwide. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Voice Mail: 5.0 rating - Alerts/Notifications: 5.0 rating - API: 5.0 rating - Automatic Call Distribution: 5.0 rating #### Lowest rated features - Call Logging: 5.0 rating - Call Recording: 5.0 rating - Call Scripting: 5.0 rating - Collaboration Tools: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (998 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## Nextiva Rating: 4.6 out of 5 (919 reviews) Profile: [Nextiva](https://www.capterra.com/p/175788/Nextiva/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and flexible interface - Comprehensive business communication platform Cons: - Frequent technical glitches and delays - Opaque and restrictive contract terms #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Voice Mail: 4.7 rating - Call Routing: 4.7 rating - Mobile Access: 4.5 rating - Alerts/Notifications: 4.6 rating #### Lowest rated features - Virtual Call Center: 1.0 rating - API: 1.0 rating - Automated Attendant: 3.9 rating - Auto-Dialer: 2.0 rating #### Feature-related review snippet Reviewer: Cade R. Reviewer details: Automotive, 51-200 employees Published: November 10, 2023 > "Its intuitive interface, flawless voice quality, feature diversity, responsive customer support, and reliability make it a top choice for businesses seeking a seamless communication experience. While the pricing might be a consideration for some, the benefits it offers in terms of efficiency, professionalism, and productivity far outweigh the costs." ### Gallery tab Ease of use: 4.5 out of 5 (919 reviews) #### Related review snippet Reviewer: Bob W. Reviewer details: Marketing and Advertising, Self-employed Published: May 28, 2026 > "I contacted support and they changed some things and said wait 45 minutes and it should work." ### Integrations tab Nextiva connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/175788/Nextiva/#integrations) #### Most popular integrations - Google Workspace: 5.0 rating - Microsoft Teams: 4.6 rating - Zoho CRM: 4.0 rating - Zendesk Suite: 4.4 rating - Microsoft Outlook: 4.6 rating - NetSuite: 4.2 rating #### Integrations-related review snippet Reviewer: Jason S. Reviewer details: Marketing and Advertising, 1-10 employees Published: December 18, 2025 > "Most integrations worked the first time after they were installed." --- ## Ringover Rating: 4.7 out of 5 (884 reviews) Profile: [Ringover](https://www.capterra.com/p/169627/RingOver/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more... #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive business telephony platform - Effective team collaboration tools Cons: - Occasional performance and speed delays - Connectivity dependent and unstable #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Voice Mail: 4.7 rating - Call Monitoring: 4.6 rating - Call Routing: 4.5 rating - Call Center Management: 4.6 rating #### Lowest rated features - Call Transfer: 4.4 rating - Alerts/Notifications: 4.5 rating - Mobile Access: 4.5 rating - Chat/Messaging: 4.2 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 11-50 employees Published: February 24, 2026 > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." ### Gallery tab Ease of use: 4.8 out of 5 (884 reviews) #### Related review snippet Reviewer: Wouter K. Reviewer details: Media Production, 51-200 employees Published: May 27, 2026 > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more." ### Integrations tab Ringover connects with 42+ software tools. [See all integrations](https://www.capterra.com/p/169627/RingOver/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.4 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Elliott B. Reviewer details: Staffing and Recruiting, 1-10 employees Published: July 17, 2025 > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." --- ## VoIP.ms Rating: 4.8 out of 5 (698 reviews) Profile: [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) Visible tabs: Overview, Features ### Overview tab #### What is this product about? Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Responsive and helpful assistance - Consistently reliable VoIP performance Cons: - Vulnerability to service disruptions - Unreliable and limited SMS functionality #### Starting price Starting price: $1.10 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Voice Mail: 4.9 rating - Call Routing: 4.6 rating - Call Transfer: 4.9 rating - Computer Telephony Integration: 4.7 rating #### Lowest rated features - Call Monitoring: 4.5 rating - Automatic Call Distribution: 4.8 rating - Caller ID: 5.0 rating - Call Center Management: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Real Estate, 1-10 employees Published: August 23, 2023 > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." --- ## Weave Rating: 4.3 out of 5 (672 reviews) Profile: [Weave](https://www.capterra.com/p/141842/Weave/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Enhanced patient interaction tools - Intuitive and accessible interface Cons: - Unreliable phone system functionality - Slow and inconsistent support response #### Starting price Starting price: $199.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.8 rating - SMS Messaging: 4.9 rating - Alerts/Notifications: 4.8 rating - Voice Mail: 4.8 rating #### Lowest rated features - Call Recording: 4.2 rating - Call Routing: 4.6 rating - Contact Database: 4.7 rating - Contact Management: 4.8 rating #### Feature-related review snippet Reviewer: Amanda J. Reviewer details: Medical Practice, 1-10 employees Published: July 10, 2025 > "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team." ### Gallery tab Ease of use: 4.5 out of 5 (672 reviews) #### Related review snippet Reviewer: Isla W. Reviewer details: Computer Software, 201-500 employees Published: April 8, 2026 > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when tracking down appointment details or sending reminders." ### Integrations tab Weave connects with 41+ software tools. [See all integrations](https://www.capterra.com/p/141842/Weave/#integrations) #### Most popular integrations - DrChrono: 3.9 rating - eClinicalWorks: 3.3 rating - Dentrix: 4.9 rating - ezyVet: 4.6 rating - Dentrix Ascend: 4.1 rating - Eaglesoft: 4.9 rating #### Integrations-related review snippet Reviewer: Tom H. Reviewer details: Medical Practice, 1-10 employees Published: November 21, 2024 > "From day one has been very easy to integrate." --- ## GoTo Connect Rating: 4.5 out of 5 (670 reviews) Profile: [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? GoTo makes IT and business communication easy so its customers can do what matters most. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable assistance - Intuitive multi-platform user experience Cons: - Inconsistent call handling features - Confusing and slow billing processes #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.9 rating - Call Routing: 4.5 rating - Voice Mail: 4.6 rating - Call Center Management: 5.0 rating #### Lowest rated features - Alerts/Notifications: 4.0 rating - Queue Management: 4.0 rating - Collaboration Tools: 4.3 rating - Video Conferencing: 4.7 rating #### Feature-related review snippet Reviewer: Rosalina M. Reviewer details: Insurance, 1-10 employees Published: March 2, 2023 > "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with smoothing out their correspondence processes. While there are a few impediments as far as revealing choices and customization, the reasonable estimating and adaptable settings make it a solid competitor for organizations hoping to further develop their correspondence capacities." ### Gallery tab Ease of use: 4.4 out of 5 (670 reviews) #### Related review snippet Reviewer: LaWanda L. Reviewer details: Health, Wellness and Fitness, 201-500 employees Published: January 29, 2026 > "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop available." ### Integrations tab GoTo Connect connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/163604/GoTo-Connect/#integrations) #### Most popular integrations - Slack: 5.0 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.5 rating - Microsoft Teams: 5.0 rating - Zoho CRM: 4.3 rating - Microsoft Azure: 4.6 rating #### Integrations-related review snippet Reviewer: Shanna K. Reviewer details: Legal Services, 11-50 employees Published: March 30, 2021 > "GoToConnect is easy enough to integrate and use that I feel almost anyone can use it. " --- ## Dialpad Rating: 4.2 out of 5 (570 reviews) Profile: [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dialpad Connect transforms the business phone system, putting voice, messaging, meetings, and video on any device. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Flexible multi-device calling - Intuitive and simple interface Cons: - Unresponsive customer service - Noticeable call latency issues #### Starting price Starting price: $27.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 3.9 rating - Voice Mail: 3.8 rating - Call Routing: 3.6 rating - Alerts/Notifications: 3.5 rating #### Lowest rated features - Call Transfer: 3.1 rating - Monitoring: 1.0 rating - API: 1.5 rating - Call Center Management: 3.6 rating #### Feature-related review snippet Reviewer: Skyler G. Reviewer details: Construction, 51-200 employees Published: May 22, 2026 > "Dialpad has a simple UI system and is not overly complex." ### Gallery tab Ease of use: 4.3 out of 5 (570 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." ### Integrations tab Dialpad connects with 57+ software tools. [See all integrations](https://www.capterra.com/p/190976/Dialpad-Sell/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.9 rating - Google Workspace: 5.0 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 5.0 rating - Zendesk Suite: 4.4 rating - Zapier: 4.5 rating #### Integrations-related review snippet Reviewer: Stephanie V. Reviewer details: Real Estate, 51-200 employees Published: July 12, 2021 > "It's easy to use and integrates well with hubspot" --- ## Twilio Rating: 4.4 out of 5 (506 reviews) Profile: [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Unified multi-channel communication system - Comprehensive programmable communication tools Cons: - Complicated and frustrating account processes - Slow performance and delays #### Starting price Starting price: $0.01 Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 5.0 rating - Voice Mail: 4.6 rating - SMS Messaging: 5.0 rating - Call Recording: 4.4 rating #### Lowest rated features - Call Center Management: 4.3 rating - Contact Management: 4.5 rating - Alerts/Notifications: 4.0 rating - Automatic Call Distribution: 4.0 rating #### Feature-related review snippet Reviewer: Roberto B. Reviewer details: Retail, 11-50 employees Published: May 3, 2023 > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication services that adapt to the needs of each user" ### Gallery tab Ease of use: 4.1 out of 5 (506 reviews) #### Related review snippet Reviewer: Bonnie B. Reviewer details: Non-Profit Organization Management, 51-200 employees Published: June 26, 2026 > "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly." ### Integrations tab Twilio connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#integrations) #### Most popular integrations - Zoho CRM: 5.0 rating - Zendesk Suite: 4.5 rating - Freshdesk: 4.6 rating - Zapier: 4.7 rating - Salesforce Service Cloud: 4.5 rating - SugarCRM: 3.8 rating #### Integrations-related review snippet Reviewer: Shane S. Reviewer details: Information Technology and Services, 1-10 employees Published: June 12, 2025 > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." --- ## 3CX Rating: 4.4 out of 5 (467 reviews) Profile: [3CX](https://www.capterra.com/p/158704/3CX/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? 3CX is a business phone system that includes telephony, video conferencing, live chat and mobile apps. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple and fast installation process - Unified business communication system Cons: - Frequent software glitches - Unreliable call connectivity #### Starting price Starting price: $350.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Routing: 4.5 rating - Mobile Access: 4.5 rating - Call Transfer: 4.4 rating - Voice Mail: 4.4 rating #### Lowest rated features - Call Center Management: 4.3 rating - Caller ID: 4.4 rating - Call Monitoring: 4.2 rating - Customizable Caller ID: 4.0 rating #### Feature-related review snippet Reviewer: Roberto S. Reviewer details: Information Technology and Services, 1-10 employees Published: September 16, 2024 > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and user-friendly interface." ### Gallery tab Ease of use: 4.4 out of 5 (467 reviews) #### Related review snippet Reviewer: Rachel T. Reviewer details: Construction, 1-10 employees Published: June 16, 2026 > "I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at." ### Integrations tab 3CX connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/158704/3CX/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.5 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 4.1 rating - Zoho CRM: 3.7 rating - HubSpot CRM: 4.5 rating - Bitrix24: 4.2 rating #### Integrations-related review snippet Reviewer: Juan M. Reviewer details: Telecommunications, 51-200 employees Published: December 10, 2025 > "Esay of use and great integrations are the things I like the most." --- ## Aircall Rating: 4.2 out of 5 (465 reviews) Profile: [Aircall](https://www.capterra.com/p/184709/Aircall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Aircall's AI-powered platform boosts communication and productivity by integrating with all the most popular CRMs and business tools. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Extensive CRM and app integrations Cons: - Frequent bugs and technical glitches - Disruptions in call management #### Starting price Starting price: $40.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Center Management: 4.4 rating - Call Recording: 4.5 rating - Automatic Call Distribution: 4.4 rating - Voice Mail: 3.8 rating #### Lowest rated features - Real-Time Analytics: 3.0 rating - Computer Telephony Integration: 3.5 rating - CRM: 1.0 rating - Call Routing: 4.0 rating #### Feature-related review snippet Reviewer: Anthony Q. Reviewer details: Computer Software, 11-50 employees Published: March 11, 2025 > "The Aircall user interface was very simple and pleasing to look at." ### Gallery tab Ease of use: 4.4 out of 5 (465 reviews) #### Related review snippet Reviewer: Louis S. Reviewer details: Real Estate, 51-200 employees Published: May 25, 2026 > "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits perfectly with our remote and hybrid work model." ### Integrations tab Aircall connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/184709/Aircall/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating - BigCommerce: 4.4 rating - Kommo: 4.4 rating - JobAdder: 4.4 rating - Gorgias: 4.6 rating - FLG: 4.9 rating #### Integrations-related review snippet Reviewer: Marvin S. Reviewer details: Computer Software, 11-50 employees Published: April 28, 2026 > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." --- ## Grasshopper Rating: 4.3 out of 5 (360 reviews) Profile: [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Flexible virtual phone system - Comprehensive feature set Cons: - Inconsistent call handling - Unreliable customer service #### Starting price Starting price: $14.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Voice Mail: 4.6 rating - Mobile Access: 4.1 rating - Call Routing: 4.2 rating - Alerts/Notifications: 3.9 rating #### Lowest rated features - Call Center Management: 3.0 rating - Automated Attendant: 2.8 rating - Fax Management: 2.8 rating - Call Logging: 3.6 rating ### Gallery tab Ease of use: 4.3 out of 5 (360 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Sports, 1-10 employees Published: March 27, 2026 > "So, we decided to transfer it to QUO, who has a better app, settings, options and also use of AI (instead of voice mail) for handling calls outside business hours." ### Integrations tab Grasshopper connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/175002/Grasshopper/#integrations) #### Most popular integrations - Zapier: 4.7 rating - Google Voice: 5.0 rating #### Integrations-related review snippet Reviewer: Jami L. Reviewer details: Banking, 1-10 employees Published: September 6, 2022 > "Easy to integrate to your cell phone and CRM software." --- ## 800.com Rating: 4.7 out of 5 (350 reviews) Profile: [800.com](https://www.capterra.com/p/208208/800-com/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? We are a full business phone system providing everything you need to communicate with your customers, all in one place. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $149.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.9 rating - Alerts/Notifications: 4.7 rating - Caller ID: 4.6 rating - Call Transfer: 4.7 rating #### Lowest rated features - Fax Management: 3.4 rating - Customizable Caller ID: 4.6 rating - Call Center Management: 4.6 rating - Voice Mail: 4.7 rating #### Feature-related review snippet Reviewer: Jennifer R. Reviewer details: Medical Devices, 501-1,000 employees Published: November 19, 2024 > "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting ensures maximum impact. Plus, their competitive pricing offers affordable rates without compromising quality. But what truly sets them apart is their exceptional customer support - responsive, knowledgeable, and always willing to help." ### Gallery tab Ease of use: 4.7 out of 5 (350 reviews) #### Related review snippet Reviewer: Calvin R. Reviewer details: Transportation/Trucking/Railroad, 1-10 employees Published: April 10, 2026 > "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach." --- ## DialedIn CCaaS Rating: 4.8 out of 5 (327 reviews) Profile: [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible navigation - Comprehensive feature set Cons: - Occasional technical disruptions #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Auto-Dialer: 4.7 rating - Call Monitoring: 4.7 rating - Computer Telephony Integration: 4.7 rating - Contact Management: 4.7 rating #### Lowest rated features - Call Transfer: 3.0 rating - Real-Time Reporting: 3.0 rating - Call Recording: 4.0 rating - Call Routing: 4.0 rating #### Feature-related review snippet Reviewer: Brandon M. Reviewer details: Insurance, 51-200 employees Published: September 23, 2024 > "The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app." ### Gallery tab Ease of use: 4.8 out of 5 (327 reviews) #### Related review snippet Reviewer: Aja Nurse J. Reviewer details: Telecommunications, 501-1,000 employees Published: March 6, 2026 > "I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times." ### Integrations tab DialedIn CCaaS connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/29589/CallCenterNOW/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 5.0 rating - Zoho CRM: 4.3 rating - HubSpot Marketing Hub: 4.5 rating - Zapier: 4.7 rating - HubSpot Sales Hub: 4.5 rating - SugarCRM: 3.8 rating - HubSpot Service Hub: 4.4 rating - HubSpot Content Hub: 4.6 rating - Oracle CRM On Demand: 4.4 rating --- ## 8x8 Work Rating: 4.1 out of 5 (309 reviews) Profile: [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.7 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple operation - Comprehensive communication tools Cons: - Unreliable customer assistance - Frequent software glitches #### Starting price Starting price: $24.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.4 rating - Call Routing: 4.2 rating - Alerts/Notifications: 4.4 rating - Caller ID: 4.4 rating #### Lowest rated features - Contact Management: 3.7 rating - Call Recording: 3.6 rating - Purchasing & Receiving: 3.6 rating - Chat/Messaging: 4.1 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Wholesale, 51-200 employees Published: December 17, 2025 > "In my experience the floating mini-view is useful for desktop users and helps when navigating other systems whilst on calls" ### Gallery tab Ease of use: 4.1 out of 5 (309 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Wholesale, 51-200 employees Published: December 17, 2025 > "In my experience the floating mini-view is useful for desktop users and helps when navigating other systems whilst on calls" ### Integrations tab 8x8 Work connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/187525/Virtual-Office/#integrations) #### Most popular integrations - Slack: 4.7 rating - Gmail: 4.8 rating - Microsoft Teams: 3.5 rating - HubSpot CRM: 4.5 rating - Google Calendar: 4.8 rating - Zendesk Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Telecommunications, 11-50 employees Published: December 20, 2022 > "I like how easy it is to use daily... it is very user friendly in most days and it was not hard to integrate with CRMs." --- ## Kixie PowerCall Rating: 4.6 out of 5 (295 reviews) Profile: [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.8 rating - Voice Mail: 4.7 rating - Call Routing: 4.6 rating - Call Logging: 4.9 rating #### Lowest rated features - Computer Telephony Integration: 4.1 rating - SMS Messaging: 3.5 rating - Alerts/Notifications: 4.2 rating - Call Conferencing: 3.0 rating #### Feature-related review snippet Reviewer: James H. W. Reviewer details: Information Technology and Services, 201-500 employees Published: August 24, 2020 > "User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature." ### Gallery tab Ease of use: 4.7 out of 5 (295 reviews) #### Related review snippet Reviewer: Jordan V. Reviewer details: Insurance, 10,001+ employees Published: May 18, 2026 > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." ### Integrations tab Kixie PowerCall connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/135636/Kixie-PowerCall/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Hayley W. Reviewer details: Real Estate, 11-50 employees Published: August 25, 2022 > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages in Kixie to match what we already had established in PD." --- ## MiVoice Business Solution Rating: 4.2 out of 5 (283 reviews) Profile: [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.2 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Accessible and intuitive operation - Comprehensive communication features Cons: - Frequent technical disruptions #### Starting price Starting price: $4.11 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Caller ID: 3.8 rating - Call Transfer: 3.8 rating - Call Conferencing: 4.7 rating - Voice Mail: 3.5 rating #### Lowest rated features - Call Routing: 2.7 rating - Mobile Access: 2.7 rating - Computer Telephony Integration: 1.0 rating - Automated Attendant: 2.5 rating ### Gallery tab Ease of use: 4.1 out of 5 (283 reviews) #### Related review snippet Reviewer: Adam B. Reviewer details: Government Administration, 51-200 employees Published: January 2, 2024 > "I like being able to have my calls from my office automatically forward to my cell phone without the caller knowing my cell number." --- ## CloudTalk Rating: 4.4 out of 5 (269 reviews) Profile: [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CloudTalk is an AI-powered, business phone system for sales and customer service teams. Start your FREE 14-day trial today! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Seamless CRM and app integrations - Intuitive and simple user experience Cons: - Frequent software glitches and malfunctions #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Monitoring: 4.0 rating - Call Logging: 4.5 rating - Communication Management: 4.0 rating - Call Recording: 3.8 rating #### Lowest rated features - Voice Mail: 1.0 rating - Call Center Management: 3.0 rating - Computer Telephony Integration: 1.0 rating - Caller ID: 2.5 rating #### Feature-related review snippet Reviewer: David R. Reviewer details: Consumer Goods, 51-200 employees Published: August 27, 2020 > "The app and the web interface are straightforward." ### Gallery tab Ease of use: 4.5 out of 5 (269 reviews) #### Related review snippet Reviewer: Nishant B. Reviewer details: Hospitality, 201-500 employees Published: August 5, 2025 > "CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity." ### Integrations tab CloudTalk connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/182004/CloudTalk/#integrations) #### Most popular integrations - Slack: 4.7 rating - HubSpot CRM: 5.0 rating - Zendesk Suite: 4.4 rating - Pipedrive: 5.0 rating - LiveAgent: 4.7 rating - Intercom: 5.0 rating #### Integrations-related review snippet Reviewer: Dhanesh V. Reviewer details: Education Management, 201-500 employees Published: December 19, 2025 > "Genuine and integrations are good" --- ## Ooma Office Rating: 4.4 out of 5 (248 reviews) Profile: [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? A cloud solution that keeps you connected with employees, customers, and partners. Available for all devices wherever you are. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Affordable business phone solution - Intuitive and reliable operation Cons: - Inconsistent phone system reliability #### Starting price Starting price: $19.95 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.6 rating - Caller ID: 4.6 rating - Alerts/Notifications: 4.5 rating - Call Transfer: 4.8 rating #### Lowest rated features - Multi-Channel Communication: 3.3 rating - Call Center Management: 4.1 rating - Call Logging: 4.3 rating - SMS Messaging: 4.0 rating #### Feature-related review snippet Reviewer: Keith W. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: January 19, 2024 > "As a long-time, happy Ooma home user, I expected better." ### Gallery tab Ease of use: 4.5 out of 5 (248 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 10,001+ employees Published: May 26, 2026 > "Some competitors like Kixie, Dialpad, and RingCentral offer better CRM integrations, more polished user interfaces, stronger call analytics, more advanced AI automation features, autodialing & power dialling features, and smoother workflows for outbound heavy organizations." --- ## Zoom Phone Rating: 4.5 out of 5 (244 reviews) Profile: [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.4 rating - Call Routing: 4.4 rating - Alerts/Notifications: 4.3 rating - Call Recording: 4.3 rating #### Lowest rated features - Automated Attendant: 4.3 rating - IVR: 4.3 rating - Call Logging: 4.5 rating - Call Transfer: 4.5 rating #### Feature-related review snippet Reviewer: Kennedy F. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: May 13, 2025 > "It was easy to access and navigate with somebody who was less familiar with the software." ### Gallery tab Ease of use: 4.5 out of 5 (244 reviews) #### Related review snippet Reviewer: Victoria H. Reviewer details: Insurance, 51-200 employees Published: February 25, 2026 > "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the video and phone users." --- ## JustCall Rating: 4.1 out of 5 (225 reviews) Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AI-powered business phone system with AI Voice Agents for 24/7 call handling. Built for modern teams. Try free for 14 days. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible design - Effortless onboarding and configuration Cons: - Unreliable call handling experience - Complex and costly pricing #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Recording: 4.7 rating - Mobile Access: 4.6 rating - Call Center Management: 4.5 rating - Voice Mail: 4.3 rating #### Lowest rated features - Third-Party Integrations: 2.0 rating - Call Transfer: 3.9 rating - Call Monitoring: 4.1 rating - Reporting & Statistics: 3.7 rating #### Feature-related review snippet Reviewer: Sophia S. Reviewer details: Retail, 11-50 employees Published: July 23, 2026 > "The software itself generally worked as expected, and the interface was easy enough to navigate." ### Gallery tab Ease of use: 4.3 out of 5 (225 reviews) #### Related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." ### Integrations tab JustCall connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations) #### Most popular integrations - Pipedrive: 4.2 rating - ActiveCampaign: 4.0 rating - Pipeline CRM: 4.3 rating - SugarCRM: 3.8 rating - Podio: 4.3 rating - Outreach: 4.4 rating #### Integrations-related review snippet Reviewer: John K. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: February 20, 2026 > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." --- ## Telnyx Suite Rating: 4.8 out of 5 (195 reviews) Profile: [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Call Routing: 4.7 rating - Chat/Messaging: 4.8 rating - Reporting & Statistics: 4.8 rating - API: 5.0 rating #### Lowest rated features - IVR: 4.3 rating - Communication Management: 4.6 rating - Multi-Channel Communication: 4.5 rating - Alerts/Notifications: 4.8 rating #### Feature-related review snippet Reviewer: Brian J. Reviewer details: Commercial Real Estate, 51-200 employees Published: September 19, 2024 > "Easy to use api and console interface." ### Gallery tab Ease of use: 4.7 out of 5 (195 reviews) #### Related review snippet Reviewer: Jagsharan Preet S. Reviewer details: Information Technology and Services, 1-10 employees Published: October 9, 2025 > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had its challenges, the quality of their support team gives us immense confidence in Telnyx as a long-term partner." ### Integrations tab Telnyx Suite connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/173804/Telnyx/#integrations) #### Most popular integrations - 3CX: 4.2 rating - VICIdial: 5.0 rating - Zoiper: 4.3 rating - HoduCC: 4.6 rating - Asterisk: 4.6 rating - HoduPBX: 5.0 rating #### Integrations-related review snippet Reviewer: Diego N. Reviewer details: Marketing and Advertising, 1-10 employees Published: May 30, 2025 > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation." --- ## Acefone Rating: 4.6 out of 5 (135 reviews) Profile: [Acefone](https://www.capterra.com/p/264770/Acefone/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $19.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Mobile Access: 4.2 rating - Call Center Management: 4.7 rating - Computer Telephony Integration: 4.7 rating - Call Routing: 4.0 rating #### Lowest rated features - Automatic Call Distribution: 1.0 rating - Voice Mail: 3.5 rating - Call Transfer: 3.7 rating - Call Reporting: 4.0 rating #### Feature-related review snippet Reviewer: Hanna D. Reviewer details: Construction, 11-50 employees Published: September 19, 2023 > "great accessibility, easy to use, and they are very thorough in the set-up process." ### Gallery tab Ease of use: 4.5 out of 5 (135 reviews) #### Related review snippet Reviewer: Hanna D. Reviewer details: Construction, 11-50 employees Published: September 19, 2023 > "they set up one-on-one calls to help you understand the platform, and will answer every question you have." ### Integrations tab Acefone connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/264770/Acefone/#integrations) #### Most popular integrations - Google Workspace: 3.0 rating - Microsoft Teams: 4.5 rating - Zoho CRM: 1.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating #### Integrations-related review snippet Reviewer: Jack H. Reviewer details: Computer Software, 11-50 employees Published: January 19, 2022 > "Integrating the software with Zoho looks to work seamlessly once configured" --- Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (188) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Call Transfer Employee Directory Generative AI IVR Mobile Access PBX Queue Management Video Conferencing Virtual Call Center Voice Mail Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Telephony Software](https://www.capterra.com/telephony-software/)[Cloud PBX Software](https://www.capterra.com/cloud-pbx-software/)[Unified Communications Software](https://www.capterra.com/unified-communications-software/)[VoIP Software](https://www.capterra.com/voip-software/)