Bitrix24 vs MiCloud Connect

Starting Price

$24.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Not provided by vendor

Product Features

  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing
Not provided by vendor

Ideal number of Users

50 - 1000+

50 - 1000+

Rating


4 / 5
(408)
Read All Reviews

4.1 / 5
(27)
Read All Reviews

Ease of Use


3.7 / 5


  • "Long have to wait for a response from the support service. Periodically, there are problems with setting the start-up time, and for some employees it was a little difficult to learn how to use it."

  • "It does the basic things you'll expect from a CRM; however, The user interface is not so intuitive and you'll require an extensive training and help to properly get the best out of the product."


4.2 / 5


Customer Support


3.9 / 5


  • "All the extra applications they have are impossible to navigate. Customer Service was terrible at helping up recover our lost address for prospects and customers."

  • "So if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software."


4 / 5


Features & Functionality


4.1 / 5


  • "Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training."

  • "Its a good tool to track time spent by team members during projects. The visualizations are good and handy and it can be used to see what the individual is working on in real time."


4.3 / 5


Value for Money


4.2 / 5


  • "High level of options, great price, good usability."

  • "The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans."


3.7 / 5


Screenshots

View 5 screenshots 96495 thumb
View 3 screenshots 130003 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of MiCloud Connect vs Bitrix24

Bitrix24 vs MiCloud Connect

Share

Share Your Comparison of
MiCloud Connect vs Bitrix24