Nextiva Office vs Toky

Starting Price

$19.95/month/user

$20.00/month/user

Best For

Any business with a need to communicate.

Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Rating


4.4 / 5
(223)
Read All Reviews

4.3 / 5
(63)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.3 / 5


  • "Easy to use and great service for our business. Ability to do automate our whole business communication."

  • "In addition to this, the ability to have an easy to use conference line with unique IDs has made call-in meetings efficient and effective."


4.5 / 5


  • "How to integrate with CRM and also record all the connections. The ease of use on the mobile device is also pretty cool."

  • "The platform is very easy to use and implement."

Customer Support


4.3 / 5


  • "Best packages, best customer service and best VoIP EVER. Nextiva offers GREAT SERVICE."

  • "Nextiva has amazing customer service and offers the best value for the service."


4.5 / 5


  • "You are offering great customer service, through the Intercom integration. Also, Toky was easy to understand and thus simple to implement."

  • "Toky does the job and has a great customer service."

Features & Functionality


4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "Total customization, good price, great auto-attendant feature, provides analytics."


4.1 / 5


  • "Support has always seemed to be quick to respond. I like the IVR telephone menu & call recording features."

  • "Toky is intuitive and efficient into his options of configuration."

Value for Money


4.4 / 5


  • "In real estate it's so competitive that we knew it was important to invest in improving our communications."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."


4.3 / 5


  • "Pricing, and fast addition of requested features. Customer support is very friendly and personal, seem like cool people."

  • "Reasonable price for those who are not using Salesforce and do not want to pay the same amount for a calling solution."

Product Features

  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • check Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • check Web Conferencing
  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • close Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • close Web Conferencing

Screenshots

View 5 screenshots 80085 thumb
View 5 screenshots 130625 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Nextiva Office vs Toky

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