CrazyCall vs Dialpad

Starting Price

$11.00/month/user

$15.00/month/user

Best For

CrazyCall empowers customer service teams and sales teams. If your aim is to build a reliable helpline, reach more leads or nurture your customers - CrazyCall is your software-to-go.

Companies that are looking for a secure and reliable cloud-based business phone system.

Rating


4.8 / 5
(36)
Read All Reviews

4.2 / 5
(289)
Read All Reviews

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


4.7 / 5



4.5 / 5


  • "It's great, love how you can monitor how many calls were made and time spent on the phone. Easy to use, Clear line most of the time."

  • "The soft phone was easy to use and the experience was great on a Chromebook."

Customer Support


5 / 5


  • "On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests."

  • "Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch."


4.2 / 5


  • "Feature rich, great customer service that is responsive."

  • "Ease of use, adaptability, great customer service."

Features & Functionality


4.7 / 5


  • "It's nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list."

  • "You can start to work with it after a quick webinar. I like the automatic calls and recording tools."


4.2 / 5


  • "It has got features of call recording, conference calling etc., which is quite good. Also it is affordable and reliable."

  • "The interface on all devices including web is really nice. The inclusion of Uber Conference is also very welcome."

Value for Money


4.9 / 5



4.3 / 5


  • "The reliability is great, ease of use is ok, functionality for the price is low."

  • "The features are amazing. We saved money by going this route rather than the traditional phone system offered by our local phone company."

Product Features

  • check Call Logging
  • close Call Monitoring
  • check Call Recording
  • check Call Routing
  • close Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • close Web Conferencing
  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • check Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • check Web Conferencing

Screenshots

View 5 screenshots 103276 thumb
View 4 screenshots 176718 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CrazyCall vs Dialpad

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