Aircall vs Aloware

Starting Price

$30.00/month/user

$49.00/month

Best For

SMBs using the phone to conduct business (sales or support) on a daily basis

Small to medium businesses looking to reduce their customer wait time on the phone, and open up to new business communication channels such as SMS and social media.

Rating


4 / 5
(138)

(0)

Ideal number of Users

10 - 499

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • check Call Routing
  • close Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • close Web Conferencing
  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • check Call Routing
  • close Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • close Web Conferencing

Screenshots

View 5 screenshots 129972 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Aircall vs Aloware

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