Grasshopper vs Toky

Starting Price

$26.00/month

$20.00/month/user

Best For

Built for small businesses, the Grasshopper virtual phone system meets the needs of the self employed business owner and small businesses effectively.

Startups and business of all sizes that need a full featured phone system that allow them to start a call center easily with phone numbers, live calls, CRM integrations and more.

Rating


4.5 / 5
(274)
Read All Reviews

4.3 / 5
(63)
Read All Reviews

Ideal number of Users

1 - 49

1 - 999

Ease of Use


4.5 / 5


  • "Love that I can make any calls for my business through my personal cellphone. It is easy to use and affordable."

  • "Ease of use is pretty important here as companies want to set this up out of the box and get it going."


4.5 / 5


  • "How to integrate with CRM and also record all the connections. The ease of use on the mobile device is also pretty cool."

  • "The platform is very easy to use and implement."

Customer Support


4.6 / 5


  • "Overall it is a good service, and the customer service reps are friendly and helpful."

  • "Affordable pricing, Easy to use dashboard, Unlimited Extensions, Amazing Customer Support, Receiving Faxes in your Email."


4.5 / 5


  • "You are offering great customer service, through the Intercom integration. Also, Toky was easy to understand and thus simple to implement."

  • "Toky does the job and has a great customer service."

Features & Functionality


4.4 / 5


  • "Love the simplicity of the system and the ability to scale if needed to."

  • "I also like the voicemail system simplicity as well as the ability to add your own music to the hold music."


4.1 / 5


  • "Support has always seemed to be quick to respond. I like the IVR telephone menu & call recording features."

  • "Toky is intuitive and efficient into his options of configuration."

Value for Money


4.5 / 5


  • "The ease of use, for the price the value is awesome. We have been using for 2 years now and would not switch."

  • "Having unlimited phone lines for this price is good value. I like being able to manage some features through my phone."


4.3 / 5


  • "Pricing, and fast addition of requested features. Customer support is very friendly and personal, seem like cool people."

  • "Reasonable price for those who are not using Salesforce and do not want to pay the same amount for a calling solution."

Product Features

  • check Call Logging
  • close Call Monitoring
  • close Call Recording
  • check Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • close Virtual Call Center
  • close Web Conferencing
  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • close Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • close Web Conferencing

Screenshots

View 5 screenshots 129746 thumb
View 5 screenshots 130625 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Toky vs Grasshopper

Grasshopper vs Toky

Share

share Share Your Comparison of Toky vs Grasshopper