DCDial vs InfoFlo

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

We cater to any company as our CRM system can be easily customized to any industry.

Rating

(0)
4.5 / 5
(73)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use




4.5 / 5


  • "Very reliable and easy to use CRM platform. Love the customization and upgrade abilities."

  • "Very easy to use, good value for the price, and with most of the needed functionality."

Customer Support




4.3 / 5


  • "Great Software, Easy to Use & awesome customer service."

  • "The ease of use and the customer service. They know what their talking about and spend the time to understand."

Features & Functionality




4.4 / 5


  • "Data organization is excellent. Custom fields allow for further customization which allows for even better categorization of data."

  • "Easy to use, easy to navigate, automatically updates when sending emails from outlook, Great way to keep track of customer communication."

Value for Money




4.7 / 5


  • "The price is very market friendly without continuing fees, like most donor CRMs."

  • "All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money."

Product Features

Not provided by vendor
  • check Call Logging
  • check Call Monitoring
  • check Call Recording
  • check Call Routing
  • check Employee Directory
  • check IVR / Voice Recognition
  • check Mobile Access
  • check Virtual Call Center
  • check Web Conferencing

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DCDial vs InfoFlo

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