# 2024 Capterra Shortlist for Business Phone Systems | Capterra

> Discover the highest-rated & most popular Business Phone Systems Software of 2024. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/business-phone-systems-software/shortlist

---

# 2024 Capterra Shortlist for Business Phone Systems

-   [All Products](https://www.capterra.com/business-phone-systems-software/)
-   [Capterra Shortlist](https://www.capterra.com/business-phone-systems-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/175788/Nextiva/)

## [Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)[View all reviews](https://www.capterra.com/p/175788/Nextiva/reviews/)

[](https://www.capterra.com/p/175788/Nextiva/)

Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.

Overall Score

100/100

Popularity: 50/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.6

Features

4.6

Value for Money

4.5

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

13/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/141842/Weave/)

## [Weave](https://www.capterra.com/p/141842/Weave/)

[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)[View all reviews](https://www.capterra.com/p/141842/Weave/reviews/)

Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.

Overall Score

94/100

Popularity: 46/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

3.9

Features

4.3

Value for Money

4.1

Paid plans start at

Not provided by the vendor

Category Features

9/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/203084/VoIP-ms/)

## [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)[View all reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[](https://www.capterra.com/p/203084/VoIP-ms/)

Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.

Overall Score

91/100

Popularity: 41/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.8

Features

4.7

Value for Money

4.8

Paid plans start at

$1.10Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/158704/3CX/)

## [3CX](https://www.capterra.com/p/158704/3CX/)

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)[View all reviews](https://www.capterra.com/p/158704/3CX/reviews/)

3CX is a business phone system that includes telephony, video conferencing, live chat and mobile apps.

Overall Score

86/100

Popularity: 40/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.1

Features

4.4

Value for Money

4.3

Paid plans start at

$350.00Per Year

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/255357/smrtPhone/)

## [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/)

[4.7 (67)](https://www.capterra.com/p/255357/smrtPhone/reviews/)[View all reviews](https://www.capterra.com/p/255357/smrtPhone/reviews/)

[](https://www.capterra.com/p/255357/smrtPhone/)

The smartest Cloud Phone System for your CRM & 4 Line Power Dialer with AI Tools

Overall Score

86/100

Popularity: 38/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.5

Value for Money

4.6

Paid plans start at

$75.00Per Month

Free Trial

Free Version

Category Features

11/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/174109/Ooma-Office/)

## [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)[View all reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[](https://www.capterra.com/p/174109/Ooma-Office/)

A cloud solution that keeps you connected with employees, customers, and partners. Available for all devices wherever you are.

Overall Score

85/100

Popularity: 37/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.4

Features

4.4

Value for Money

4.5

Paid plans start at

$19.95Per Month

Free Trial

Free Version

Category Features

13/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

## Get the full software list now

### The latest prices and features straight to your inbox. Compare anytime.

[

](https://www.capterra.com/p/169627/RingOver/)

## [Ringover](https://www.capterra.com/p/169627/RingOver/)

[4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)[View all reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...

Overall Score

85/100

Popularity: 37/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.6

Features

4.6

Value for Money

4.5

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/208535/Zoom-Phone/)

## [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)[View all reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

[](https://www.capterra.com/p/208535/Zoom-Phone/)

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.

Overall Score

84/100

Popularity: 37/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.2

Features

4.5

Value for Money

4.5

Paid plans start at

$10.00Per Month

Free Trial

Free Version

Category Features

14/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/184709/Aircall/)

## [Aircall](https://www.capterra.com/p/184709/Aircall/)

[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)[View all reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

[](https://www.capterra.com/p/184709/Aircall/)

Aircall's AI-powered platform boosts communication and productivity by integrating with all the most popular CRMs and business tools.

Overall Score

83/100

Popularity: 39/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.1

Features

4.1

Value for Money

4.0

Paid plans start at

$40.00Per Month

Free Trial

Free Version

Category Features

14/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

[

](https://www.capterra.com/p/157853/JustCall/)

## [JustCall](https://www.capterra.com/p/157853/JustCall/)

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)[View all reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

[](https://www.capterra.com/p/157853/JustCall/)

JustCall is the business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

Overall Score

83/100

Popularity: 37/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.1

Features

4.1

Value for Money

4.1

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/163604/GoTo-Connect/)

## [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

[4.5 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)[View all reviews](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

[](https://www.capterra.com/p/163604/GoTo-Connect/)

GoTo makes IT and business communication easy so its customers can do what matters most.

Overall Score

80/100

Popularity: 34/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.5

Features

4.5

Value for Money

4.4

Paid plans start at

Not provided by the vendor

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/187525/Virtual-Office/)

## [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)

[4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)[View all reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

[](https://www.capterra.com/p/187525/Virtual-Office/)

8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.

Overall Score

79/100

Popularity: 33/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.1

Customer Service

3.7

Features

4.1

Value for Money

3.9

Paid plans start at

$24.00Per Month

Free Trial

Free Version

Category Features

15/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/190976/Dialpad-Sell/)

## [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)[View all reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Dialpad Connect transforms the business phone system, putting voice, messaging, meetings, and video on any device.

Overall Score

79/100

Popularity: 40/50

Ratings: 39/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.0

Features

4.2

Value for Money

4.1

Paid plans start at

$27.00Per Month

Free Trial

Free Version

Category Features

14/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/158706/OnSIP/)

## [OnSIP](https://www.capterra.com/p/158706/OnSIP/)

[4.7 (78)](https://www.capterra.com/p/158706/OnSIP/reviews/)[View all reviews](https://www.capterra.com/p/158706/OnSIP/reviews/)

[](https://www.capterra.com/p/158706/OnSIP/)

Customize your VoIP communications with OnSIP’s easy-to-use solution. No Contracts Required. US-based support. Free phones for 5+ Users

Overall Score

79/100

Popularity: 31/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.9

Features

4.5

Value for Money

4.7

Paid plans start at

$18.95Per Month

Free Trial

Free Version

Category Features

13/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/242188/RingCentral-MVP/)

## [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

[4.2 (1203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)[View all reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

[](https://www.capterra.com/p/242188/RingCentral-MVP/)

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Overall Score

78/100

Popularity: 32/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.2

Customer Service

4.0

Features

4.3

Value for Money

4.1

Paid plans start at

$30.00Per Month

Free Trial

Free Version

Category Features

14/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/177646/Callture-Connect/)

## [Callture](https://www.capterra.com/p/177646/Callture-Connect/)

[4.8 (32)](https://www.capterra.com/p/177646/Callture-Connect/reviews/)[View all reviews](https://www.capterra.com/p/177646/Callture-Connect/reviews/)

[](https://www.capterra.com/p/177646/Callture-Connect/)

Phone services that helps businesses using call transfers, 3 way calling, call routing, call screening, music-on-hold, and more.

Overall Score

76/100

Popularity: 27/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.7

Features

4.8

Value for Money

4.7

Paid plans start at

$24.50Per Month

Free Trial

Free Version

Category Features

9/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/135636/Kixie-PowerCall/)

## [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

[4.6 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)[View all reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[](https://www.capterra.com/p/135636/Kixie-PowerCall/)

Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.

Overall Score

76/100

Popularity: 28/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.6

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

## [Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

[4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)[View all reviews](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/)

[](https://www.capterra.com/p/145004/Nextiva-Call-Center/)

Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.

Overall Score

75/100

Popularity: 26/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.5

Features

4.4

Value for Money

4.4

Paid plans start at

$30.00Per Month

Free Trial

Free Version

Category Features

13/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/172777/UniTel-Voice/)

## [Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/)

[4.5 (63)](https://www.capterra.com/p/172777/UniTel-Voice/reviews/)[View all reviews](https://www.capterra.com/p/172777/UniTel-Voice/reviews/)

Unitel Voice is the business builder's phone system. Run your business from anywhere using any device. Amazing support ready to help.

Overall Score

75/100

Popularity: 28/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

$9.99Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/264770/Acefone/)

## [Acefone](https://www.capterra.com/p/264770/Acefone/)

[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)[View all reviews](https://www.capterra.com/p/264770/Acefone/reviews/)

[](https://www.capterra.com/p/264770/Acefone/)

No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.

Overall Score

74/100

Popularity: 26/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.6

Features

4.6

Value for Money

4.6

Paid plans start at

$19.99Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/182004/CloudTalk/)

## [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)[View all reviews](https://www.capterra.com/p/182004/CloudTalk/reviews/)

CloudTalk is an AI-powered, business phone system for sales and customer service teams. Start your FREE 14-day trial today!

Overall Score

74/100

Popularity: 28/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.3

Value for Money

4.2

Paid plans start at

$19.00Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/136894/XCALLY/)

## [XCALLY](https://www.capterra.com/p/136894/XCALLY/)

[4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)[View all reviews](https://www.capterra.com/p/136894/XCALLY/reviews/)

[](https://www.capterra.com/p/136894/XCALLY/)

Our Call Center solution is designed to let you manage at best Agents, Queues, PBX Extensions and more.

Overall Score

73/100

Popularity: 24/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.7

Paid plans start at

€29.00Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/169306/RingByName/)

## [RingByName](https://www.capterra.com/p/169306/RingByName/)

[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)[View all reviews](https://www.capterra.com/p/169306/RingByName/reviews/)

RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.

Overall Score

71/100

Popularity: 24/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.8

Features

4.6

Value for Money

4.7

Paid plans start at

$28.95Per Month

Free Trial

Free Version

Category Features

12/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/10002966/Rinkel/)

## [Rinkel](https://www.capterra.com/p/10002966/Rinkel/)

[4.7 (38)](https://www.capterra.com/p/10002966/Rinkel/reviews/)[View all reviews](https://www.capterra.com/p/10002966/Rinkel/reviews/)

[](https://www.capterra.com/p/10002966/Rinkel/)

Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life.

Overall Score

70/100

Popularity: 22/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.7

Paid plans start at

€10.00Per Month

Free Trial

Free Version

Category Features

11/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)

## [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)[View all reviews](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Ultatel is the intelligent business communications solution, bringing voice, video, SMS, fax, and chat together in one, cloud platform.

Overall Score

63/100

Popularity: 16/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.9

Features

4.6

Value for Money

4.8

Paid plans start at

$18.00Per Month

Free Trial

Free Version

Category Features

11/17

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Business Phone Systems Software](https://www.capterra.com/business-phone-systems-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:October 30, 2024