# Best Business Process Management Software 2026 | Capterra

> Find the top Business Process Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/business-process-management-software/

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# Best Business Process Management Software

Last updated on July 23, 2026

How to find the right Business Process Management Software?

Learn more from our team about Business Process Management Software pricing features and benefits in our Business Process Management Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is business process management software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on July 23, 2026

[Business process management](https://www.capterra.com/business-process-management-software/) (BPM) software is a tool for creating, optimizing, and managing processes such as invoicing, budgeting, marketing, and accounting. Managers use it as a collaborative platform to develop and improve complex processes as per changing business needs.

Many organizations use BPM tools to coordinate, schedule, and synchronize interdepartmental workflows. The tools can also be used to test the effectiveness of new strategies and formulate best practices for future projects.

* * *

For more information consult our [Business Process Management Buyers Guide](#buyers-guide-content)

## Aha!

Rating: 4.7 out of 5 (562 reviews)

Profile: [Aha!](https://www.capterra.com/p/144020/Aha/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Use Aha! Roadmaps to manage your business processes — set clear goals and initiatives, link work to strategy, and report on KPIs.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $59.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Collaboration Tools: 5.0 rating

- Reporting/Analytics: 4.7 rating

- Task Management: 5.0 rating

- API: 5.0 rating

#### Lowest rated features

- Task Progress Tracking: 4.0 rating

- Data Import/Export: 5.0 rating

- Drag & Drop: 5.0 rating

- Process Modeling & Designing: 5.0 rating

#### Feature-related review snippet

Reviewer: Carlie R.

Reviewer details: Arts and Crafts, 1-10 employees

Published: March 31, 2026

> "It's streamline interface and website made it user friendly and made the process easy and stress free"

### Gallery tab

Ease of use: 4.4 out of 5 (562 reviews)

#### Related review snippet

Reviewer: Klaus Z.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: February 18, 2026

> "Integrations with engineering tools like Azure DevOps help keeping track with delivery without the need to recreate everything in AHA!"

### Integrations tab

Aha! connects with 42+ software tools.

[See all integrations](https://www.capterra.com/p/144020/Aha/#integrations)

#### Most popular integrations

- Microsoft Word: 4.7 rating

- Miro: 4.7 rating

- Figma: 4.7 rating

- ServiceNow: 4.5 rating

- Azure DevOps: 5.0 rating

- Bugzilla: 4.1 rating

#### Integrations-related review snippet

Reviewer: Klaus Z.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: February 18, 2026

> "Integrations with engineering tools like Azure DevOps help keeping track with delivery without the need to recreate everything in AHA!"

---

## BIC Platform

Rating: 4.4 out of 5 (80 reviews)

Profile: [BIC Platform](https://www.capterra.com/p/181735/BIC-Platform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Meet Arty, the ultimate AI-assistant for BPM. Together with Arty, you easily streamline processes and operational excellence.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $125.00

Pricing details: Per User, Per Year

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Process Modeling & Designing: 4.7 rating

- Process Change Tracking: 4.1 rating

- Business Process Control: 4.2 rating

- Task Management: 4.4 rating

#### Lowest rated features

- Third-Party Integrations: 3.2 rating

- Reporting/Analytics: 3.8 rating

- Business Process Automation: 4.1 rating

- Activity Tracking: 4.0 rating

### Gallery tab

Ease of use: 4.3 out of 5 (80 reviews)

#### Related review snippet

Reviewer: Safwan M.

Reviewer details: Computer Software, Self-employed

Published: October 6, 2025

> "The BIC Platform is very good at automating repetitive tasks, which makes workflows much more efficient and increases productivity."

### Integrations tab

BIC Platform connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/181735/BIC-Platform/#integrations)

#### Most popular integrations

- UiPath: 5.0 rating

- SAP S/4HANA Cloud: 4.0 rating

- SAP LeanIX: 4.3 rating

#### Integrations-related review snippet

Reviewer: Daniel H.

Reviewer details: Automotive, 10,001+ employees

Published: March 4, 2025

> "The integration with the GRC module, makes it a more rounder.  "

---

## Pneumatic

Rating: 4.2 out of 5 (44 reviews)

Profile: [Pneumatic](https://www.capterra.com/p/205883/Pneumatic/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Free business process management for startups, growing teams, and small business. Includes a library of business process templates.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $99.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 4.6 rating

- Business Process Control: 5.0 rating

- Reporting/Analytics: 4.7 rating

- Templates: 5.0 rating

#### Lowest rated features

- Document Management: 3.0 rating

- Third-Party Integrations: 3.0 rating

- Forms Management: 4.0 rating

- Task Management: 4.0 rating

### Gallery tab

Ease of use: 4.2 out of 5 (44 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Computer Software, 51-200 employees

Published: August 18, 2020

> "It is limited in features to the paid offering, but still offers robust insight and allows for an excellent evaluation account.   Plus, they do offer a 30-day money-back guarantee should you not be satisfied."

### Integrations tab

Pneumatic connects with 29+ software tools.

[See all integrations](https://www.capterra.com/p/205883/Pneumatic/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Slack: 4.7 rating

- Dropbox: 4.5 rating

- Telegram: 4.7 rating

- Google Calendar: 4.8 rating

- Zendesk Suite: 4.4 rating

- Zapier: 5.0 rating

- Airtable: 4.6 rating

- WooCommerce: 4.5 rating

---

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## Mitratech TAP Workflow Automation

Rating: 4.7 out of 5 (14 reviews)

Profile: [Mitratech TAP Workflow Automation](https://www.capterra.com/p/179049/ThinkSmart-Automation-Platform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Mitratech TAP is no-code workflow automation software for legal and compliance teams to standardize intake and automate requests.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $4500.00

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Configurable Workflow: 4.7 rating

- Process Modeling & Designing: 4.7 rating

- Workflow Management: 4.7 rating

#### Lowest rated features

- Mobile Access: 2.0 rating

- Document Storage: 3.7 rating

- Third-Party Integrations: 4.0 rating

- Task Management: 4.3 rating

### Gallery tab

Ease of use: 4.7 out of 5 (14 reviews)

### Integrations tab

Mitratech TAP Workflow Automation connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/179049/ThinkSmart-Automation-Platform/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Microsoft Teams: 4.0 rating

- Docusign: 5.0 rating

- Box: 4.4 rating

- Microsoft SharePoint: 4.4 rating

---

## Lucidchart

Rating: 4.5 out of 5 (2,258 reviews)

Profile: [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Our online diagramming application makes it easy to map and share your business processes.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Effortless flowchart creation tools

- Simultaneous multi-user editing

Cons:

- Limited customization flexibility

- Challenging connector management

#### Starting price

Starting price: $9.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Process Modeling & Designing: 4.7 rating

- Collaboration Tools: 4.8 rating

- Workflow Management: 4.8 rating

- Drag & Drop: 4.6 rating

#### Lowest rated features

- Document Management: 4.2 rating

- Data Import/Export: 4.4 rating

- Commenting/Notes: 4.4 rating

- Customizable Templates: 4.3 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: March 23, 2026

> "The design is very intuitive and simple, which is helpful when trying to make complex flows."

### Gallery tab

Ease of use: 4.4 out of 5 (2,258 reviews)

#### Related review snippet

Reviewer: Blerta K.

Reviewer details: Education Management, 1-10 employees

Published: March 30, 2026

> "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and vocabulary mind maps in our project design without knowing how to use graphics."

### Integrations tab

Lucidchart connects with 54+ software tools.

[See all integrations](https://www.capterra.com/p/146136/Lucidchart/#integrations)

#### Most popular integrations

- Microsoft PowerPoint: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Google Workspace: 4.9 rating

- Jira: 4.3 rating

- Asana: 4.5 rating

- OneDrive: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Professional Training & Coaching, 11-50 employees

Published: July 29, 2025

> "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use."

---

## Digital Integrated Management System

Rating: 4.8 out of 5 (23 reviews)

Profile: [Digital Integrated Management System](https://www.capterra.com/p/68590/Enterprise-Process-Center-EPC/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Enterprise Process Center® is a centralized repository that stores and manages processes with a unique AI powered data-driven approach.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Access Controls/Permissions: 5.0 rating

- Compliance Management: 5.0 rating

- Document Management: 5.0 rating

- Task Management: 5.0 rating

#### Lowest rated features

- Workflow Management: 5.0 rating

### Gallery tab

Ease of use: 4.6 out of 5 (23 reviews)

#### Related review snippet

Reviewer: Bruno D.

Reviewer details: Computer & Network Security, 11-50 employees

Published: May 7, 2026

> "The automated workflows reduce manual data entry, which significantly improves the Value for Money by freeing up technical staff for higher-level tasks."

### Integrations tab

Digital Integrated Management System connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/68590/Enterprise-Process-Center-EPC/#integrations)

#### Most popular integrations

- Microsoft 365: 4.6 rating

- Microsoft Teams: 4.5 rating

- Visio: 4.5 rating

- Microsoft Word: 4.7 rating

- Microsoft Azure: 4.6 rating

- Peeklogic Salesforce – Jira Connector: 5.0 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Utilities, 1,001-5,000 employees

Published: September 22, 2020

> "The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."

---

## TeamTracks

Rating: 5.0 out of 5 (7 reviews)

Profile: [TeamTracks](https://www.capterra.com/p/229418/TeamTracks/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

TeamTracks is the best paltform for teams to track their work with their custom process and data. No-code, configurable and extendable.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $69.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Customizable Fields: 4.8 rating

- Access Controls/Permissions: 4.8 rating

- Customizable Forms: 4.8 rating

- No-Code: 4.8 rating

#### Lowest rated features

- Drag & Drop: 3.0 rating

- Document Management: 4.0 rating

- Activity Dashboard: 4.5 rating

- Document Storage: 4.5 rating

### Gallery tab

Ease of use: 4.7 out of 5 (7 reviews)

### Integrations tab

TeamTracks connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/229418/TeamTracks/#integrations)

#### Most popular integrations

- Zapier: 4.7 rating

- FedEx Ship Manager: 4.4 rating

---

## FullyInControl

Profile: [FullyInControl](https://www.capterra.com/p/208082/FullyInControl/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

FullyInControl is a modular SaaS solution for managing GRC, risk, quality management and information security.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Year

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Workflow Management: Available

- Task Management: Available

- Business Process Automation: Available

- Process Modeling & Designing: Available

- Access Controls/Permissions: Available

- Third-Party Integrations: Not available

- Collaboration Tools: Available

- Data Import/Export: Available

- Drag & Drop: Available

- Document Management: Available

- No-Code: Not available

- Alerts/Notifications: Available

### Gallery tab

---

## Vsimple

Rating: 5.0 out of 5 (12 reviews)

Profile: [Vsimple](https://www.capterra.com/p/232136/Vsimple/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Turn complex processes like order management into Vsimple workflows built exactly how your business operates & optimized for efficiency

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $100.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Customizable Templates: 5.0 rating

- Collaboration Tools: 4.7 rating

- Data Import/Export: 4.7 rating

- Rules-Based Workflow: 4.7 rating

#### Lowest rated features

- Compliance Management: 3.0 rating

- Mobile Access: 4.0 rating

- Customizable Reports: 4.0 rating

- Templates: 4.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (12 reviews)

### Integrations tab

Vsimple connects with 18+ software tools.

[See all integrations](https://www.capterra.com/p/232136/Vsimple/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.3 rating

- Dynamics 365: 4.4 rating

- Procore: 4.5 rating

- Microsoft Outlook: 5.0 rating

- Salesforce Platform: 4.4 rating

- Dynamics 365 Business Central: 4.1 rating

- CallRail: 4.5 rating

- Method CRM: 4.2 rating

- Formstack Suite: 4.3 rating

---

## Process Street

Rating: 4.7 out of 5 (652 reviews)

Profile: [Process Street](https://www.capterra.com/p/135004/Process-Street/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Process Street is a Compliance Operations and BPM platform that uses AI to automate, enforce, and audit your workflows at scale.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined team process management

- Effective collaborative process platform

Cons:

- Occasional technical and usability issues

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.8 rating

- Business Process Automation: 5.0 rating

- Alerts/Notifications: 4.8 rating

- Task Progress Tracking: 4.9 rating

#### Lowest rated features

- Third-Party Integrations: 3.6 rating

- Mobile Access: 2.5 rating

- Data Import/Export: 2.0 rating

- Commenting/Notes: 3.8 rating

#### Feature-related review snippet

Reviewer: Amr O.

Reviewer details: Internet, 5,001-10,000 employees

Published: April 13, 2026

> "Process Street is an easy to use platform and has a very simple UI."

### Gallery tab

Ease of use: 4.6 out of 5 (652 reviews)

#### Related review snippet

Reviewer: Soumya N.

Reviewer details: Financial Services, 5,001-10,000 employees

Published: March 6, 2026

> "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations."

### Integrations tab

Process Street connects with 60+ software tools.

[See all integrations](https://www.capterra.com/p/135004/Process-Street/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Salesforce Sales Cloud: 4.4 rating

- Asana: 4.5 rating

- Shopify: 4.5 rating

- Stripe: 4.6 rating

- Xero: 4.4 rating

- Microsoft Outlook: 4.5 rating

- NetSuite: 4.2 rating

- WooCommerce: 4.5 rating

---

## Trello

Rating: 4.5 out of 5 (23,570 reviews)

Profile: [Trello](https://www.capterra.com/p/211559/Trello/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Trello is a cloud-based project management software that helps teams organize and manage their tasks and projects from anywhere.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive team collaboration platform

- Flexible multi-purpose organization tool

Cons:

- Inconsistent and overwhelming notifications

- Limited security and permission controls

#### Starting price

Starting price: $5.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.8 rating

- Task Progress Tracking: 4.6 rating

- Collaboration Tools: 4.7 rating

- Commenting/Notes: 4.9 rating

#### Lowest rated features

- Alerts/Notifications: 4.0 rating

- Templates: 3.9 rating

- Business Process Automation: 4.1 rating

- Rules-Based Workflow: 3.6 rating

#### Feature-related review snippet

Reviewer: Petru T.

Reviewer details: Information Technology and Services, 51-200 employees

Published: June 23, 2026

> "What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place."

### Gallery tab

Ease of use: 4.5 out of 5 (23,570 reviews)

#### Related review snippet

Reviewer: Tom L.

Reviewer details: Information Technology and Services, 11-50 employees

Published: March 19, 2026

> "Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and share across the wider business to give visibility on our activity"

### Integrations tab

Trello connects with 115+ software tools.

[See all integrations](https://www.capterra.com/p/211559/Trello/#integrations)

#### Most popular integrations

- Slack: 4.6 rating

- Jira: 4.6 rating

- Google Calendar: 4.6 rating

- Jotform: 4.7 rating

- Hubstaff: 4.5 rating

- Okta: 4.7 rating

#### Integrations-related review snippet

Reviewer: Mustafa A.

Reviewer details: Civic & Social Organization, Self-employed

Published: April 14, 2026

> "I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on repetitive tasks"

---

## Jira

Rating: 4.4 out of 5 (15,426 reviews)

Profile: [Jira](https://www.capterra.com/p/19319/JIRA/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Robust agile management tools

- Comprehensive project tracking features

Cons:

- Frequent bugs and technical issues

- Slow performance with large data

#### Starting price

Starting price: $7.91

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.7 rating

- Task Progress Tracking: 4.7 rating

- Workflow Management: 4.6 rating

- Alerts/Notifications: 4.7 rating

#### Lowest rated features

- Access Controls/Permissions: 3.9 rating

- Reporting/Analytics: 4.1 rating

- Business Process Automation: 4.4 rating

- Document Management: 4.4 rating

#### Feature-related review snippet

Reviewer: Abhi S.

Reviewer details: Computer Software, 501-1,000 employees

Published: September 3, 2024

> "issue tracking and user interface and ability to integrate with other tools and software further enhances its versatility."

### Gallery tab

Ease of use: 4.1 out of 5 (15,426 reviews)

#### Related review snippet

Reviewer: yousef A.

Reviewer details: Information Technology and Services, 501-1,000 employees

Published: June 23, 2026

> "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects, its scalability and deep integration features make it an essential tool for structured, enterprise-level workflow management."

### Integrations tab

Jira connects with 49+ software tools.

[See all integrations](https://www.capterra.com/p/19319/JIRA/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Zendesk Suite: 4.7 rating

- Confluence: 4.6 rating

- Microsoft Outlook: 4.5 rating

- Lucidchart: 4.5 rating

- Hubstaff: 4.5 rating

#### Integrations-related review snippet

Reviewer: Denis M.

Reviewer details: Financial Services, 201-500 employees

Published: April 29, 2026

> "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging around."

---

## Asana

Rating: 4.5 out of 5 (13,616 reviews)

Profile: [Asana](https://www.capterra.com/p/184581/Asana-PM/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Asana transforms BPM with AI Studio and AI Teammates — governed automation extended to any system via MCP and AI Connectors.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive project progress tracking

- Flexible work organization platform

Cons:

- Overwhelming and excessive notifications

- Performance and reliability concerns

#### Starting price

Starting price: $10.99

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.9 rating

- Task Progress Tracking: 4.9 rating

- Workflow Management: 4.9 rating

- Collaboration Tools: 4.8 rating

#### Lowest rated features

- Customizable Reports: 4.0 rating

- Data Visualization: 4.3 rating

- Document Storage: 4.4 rating

- Customizable Forms: 4.3 rating

#### Feature-related review snippet

Reviewer: Yugma S.

Reviewer details: Biotechnology, 201-500 employees

Published: May 12, 2026

> "Asana is its intuitive interface and has the strong task management capabilities."

### Gallery tab

Ease of use: 4.4 out of 5 (13,616 reviews)

#### Related review snippet

Reviewer: Veronika T.

Reviewer details: Commercial Real Estate, 1-10 employees

Published: March 25, 2026

> "It helped me bring structure and clarity to managing my beauty coworking space, especially with part-time staff. Once everything was set up, it became a reliable system for keeping tasks organized and the team aligned."

### Integrations tab

Asana connects with 111+ software tools.

[See all integrations](https://www.capterra.com/p/184581/Asana-PM/#integrations)

#### Most popular integrations

- Google Sheets: 4.6 rating

- GitLab: 4.6 rating

- WebWork Time Tracker: 4.6 rating

- Make: 4.8 rating

- Mailbird: 4.4 rating

- SkedPal: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Facilities Services, 51-200 employees

Published: April 1, 2026

> "Value for money easy to assign tasks to different individuals and integration is easy."

---

## monday.com AI Work Platform

Rating: 4.6 out of 5 (6,074 reviews)

Profile: [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

monday.com is an intuitive platform that allows you to create unique solutions for all aspects of your business in one place.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive project monitoring tools

- Highly customizable workflow management

Cons:

- High and complex pricing structure

- Frequent bugs and technical glitches

#### Starting price

Starting price: $9.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.8 rating

- Workflow Management: 4.9 rating

- Real-Time Data: 4.5 rating

- Access Controls/Permissions: 4.9 rating

#### Lowest rated features

- Data Visualization: 3.5 rating

- CRM: 3.0 rating

- Version Control: 3.8 rating

- Customizable Templates: 4.1 rating

#### Feature-related review snippet

Reviewer: Graham B.

Reviewer details: Management Consulting, 1-10 employees

Published: May 5, 2026

> "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input."

### Gallery tab

Ease of use: 4.5 out of 5 (6,074 reviews)

#### Related review snippet

Reviewer: Lokesh K.

Reviewer details: Information Technology and Services, 201-500 employees

Published: May 5, 2026

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project lifecycles."

### Integrations tab

monday.com AI Work Platform connects with 39+ software tools.

[See all integrations](https://www.capterra.com/p/147657/monday-com/#integrations)

#### Most popular integrations

- Slack: 4.6 rating

- Jira: 4.4 rating

- Zoom Workplace: 4.6 rating

- Asana: 4.5 rating

- Adobe Creative Cloud: 4.7 rating

- Shopify: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Mental Health Care, 51-200 employees

Published: January 22, 2026

> "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)."

---

## ClickUp

Rating: 4.6 out of 5 (4,608 reviews)

Profile: [ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive collaboration features

- Boosts team productivity

Cons:

- Frequent slowdowns and lag

- Limited mobile functionality

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.8 rating

- Task Progress Tracking: 4.7 rating

- Workflow Management: 4.7 rating

- Collaboration Tools: 4.8 rating

#### Lowest rated features

- API: 4.0 rating

- Role-Based Permissions: 4.2 rating

- Document Management: 4.2 rating

- Version Control: 4.2 rating

#### Feature-related review snippet

Reviewer: Harry D.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: October 23, 2025

> "The user interface is a lot smoother and nicer looking visually than other products in the market, it definitely looks more modern!"

### Gallery tab

Ease of use: 4.3 out of 5 (4,608 reviews)

#### Related review snippet

Reviewer: Louis S.

Reviewer details: Real Estate, 51-200 employees

Published: May 11, 2026

> "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility."

### Integrations tab

ClickUp connects with 88+ software tools.

[See all integrations](https://www.capterra.com/p/158833/ClickUp/#integrations)

#### Most popular integrations

- Dropbox: 4.5 rating

- Google Workspace: 4.7 rating

- Asana: 4.5 rating

- OneDrive: 4.5 rating

- Clockify: 4.8 rating

- GitHub: 4.7 rating

#### Integrations-related review snippet

Reviewer: Marina T.

Reviewer details: Real Estate, 11-50 employees

Published: February 3, 2025

> "The integrations are what made me choose this platform the most, as the library of platforms that can be connected to ClickUp is incredibly extensive."

---

## Confluence

Rating: 4.5 out of 5 (3,703 reviews)

Profile: [Confluence](https://www.capterra.com/p/136446/Confluence/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Confluence is the AI-powered workspace where knowledge drives impact, helping every team tackle their toughest challenges.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Integrated real-time teamwork platform

- Centralized organizational knowledge sharing

Cons:

- Slow performance with large content

- Limited and inconsistent formatting tools

#### Starting price

Starting price: $5.42

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Document Storage: 4.7 rating

- Access Controls/Permissions: 4.5 rating

- Collaboration Tools: 4.8 rating

- Task Management: 4.5 rating

#### Lowest rated features

- Task Progress Tracking: 4.1 rating

- Mobile Access: 4.0 rating

- Workflow Management: 4.5 rating

- Alerts/Notifications: 4.0 rating

#### Feature-related review snippet

Reviewer: Mahatma A.

Reviewer details: Construction, 51-200 employees

Published: August 5, 2025

> "It is an easy to use digital workspace that makes work smooth for us."

### Gallery tab

Ease of use: 4.3 out of 5 (3,703 reviews)

#### Related review snippet

Reviewer: Hadi B.

Reviewer details: E-Learning, 10,001+ employees

Published: April 24, 2026

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it."

### Integrations tab

Confluence connects with 21+ software tools.

[See all integrations](https://www.capterra.com/p/136446/Confluence/#integrations)

#### Most popular integrations

- Google Workspace: 4.7 rating

- Jira: 4.7 rating

- Docusign: 4.7 rating

- Evernote Teams: 4.4 rating

- Microsoft SharePoint: 4.4 rating

- Google Calendar: 4.8 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Research, 11-50 employees

Published: August 6, 2025

> "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized."

---

## Smartsheet

Rating: 4.5 out of 5 (3,530 reviews)

Profile: [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Real-time team collaboration tools

- Comprehensive project tracking platform

Cons:

- High and restrictive pricing

- Performance and reliability concerns

#### Starting price

Starting price: $12.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.9 rating

- Document Storage: 5.0 rating

- Workflow Management: 5.0 rating

- Customizable Fields: 4.9 rating

#### Lowest rated features

- Calendar Management: 4.4 rating

- Data Visualization: 4.0 rating

- Process Change Tracking: 4.0 rating

- Mobile Access: 4.6 rating

#### Feature-related review snippet

Reviewer: Julieann L.

Reviewer details: Construction, 1-10 employees

Published: February 19, 2026

> "Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform."

### Gallery tab

Ease of use: 4.3 out of 5 (3,530 reviews)

#### Related review snippet

Reviewer: Matt B.

Reviewer details: Broadcast Media, 1,001-5,000 employees

Published: June 8, 2026

> "Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions."

### Integrations tab

Smartsheet connects with 69+ software tools.

[See all integrations](https://www.capterra.com/p/79104/Smartsheet/#integrations)

#### Most popular integrations

- Google Drive: 4.7 rating

- Jira: 4.4 rating

- Microsoft Outlook: 4.7 rating

- Tableau: 4.7 rating

- Workplace from Meta: 4.4 rating

- Okta: 4.7 rating

#### Integrations-related review snippet

Reviewer: Aditi S.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: June 11, 2024

> "Integration with other platforms helped us to cut down a lot of extra work."

---

## Visio

Rating: 4.5 out of 5 (3,282 reviews)

Profile: [Visio](https://www.capterra.com/p/201133/Visio/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Microsoft Visio is a diagramming solution that helps visualize data-connected business process flows, empower remote teamwork, and more

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Efficient flowchart design features

- Versatile process visualization tool

Cons:

- High cost for individuals, teams

- Restrictive and costly licensing

#### Starting price

Starting price: $5.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Workflow Management: 4.5 rating

- Process Modeling & Designing: 4.6 rating

- Business Process Automation: 4.5 rating

- Task Management: 4.4 rating

#### Lowest rated features

- Mobile Access: 3.6 rating

- Reporting/Analytics: 4.2 rating

- Real-Time Data: 3.8 rating

- Version Control: 3.9 rating

#### Feature-related review snippet

Reviewer: Jeb B.

Reviewer details: Government Administration, 1,001-5,000 employees

Published: May 10, 2024

> "It was very intuitive and I would be happy to use it again."

### Gallery tab

Ease of use: 4.2 out of 5 (3,282 reviews)

#### Related review snippet

Reviewer: Drew L.

Reviewer details: Consumer Goods, 201-500 employees

Published: April 21, 2026

> "It's time saving, and you can save/import/export files in any major format you need."

### Integrations tab

Visio connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/201133/Visio/#integrations)

#### Most popular integrations

- Microsoft PowerPoint: 4.7 rating

- Microsoft Excel: 4.8 rating

- Microsoft 365: 4.7 rating

- OneDrive: 4.6 rating

- Microsoft Teams: 4.3 rating

- Microsoft Word: 4.6 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Architecture & Planning, Self-employed

Published: May 6, 2025

> "It seamlessly integrates with other products, making it a natural fit for your suite of tools."

---

## Zapier

Rating: 4.7 out of 5 (3,058 reviews)

Profile: [Zapier](https://www.capterra.com/p/130182/Zapier/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Significant reduction in manual work

- Versatile automation across platforms

Cons:

- High cost for advanced features

- Frequent errors and troubleshooting challenges

#### Starting price

Starting price: $29.99

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Workflow Management: 4.6 rating

- Task Management: 4.6 rating

- Third-Party Integrations: 4.7 rating

#### Lowest rated features

- User Management: 4.1 rating

- Process Modeling & Designing: 4.4 rating

- Rules-Based Workflow: 4.4 rating

- Data Import/Export: 4.4 rating

#### Feature-related review snippet

Reviewer: MD Mohin U.

Reviewer details: Automotive, 11-50 employees

Published: May 29, 2024

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

### Gallery tab

Ease of use: 4.3 out of 5 (3,058 reviews)

#### Related review snippet

Reviewer: Faith H.

Reviewer details: Construction, 1-10 employees

Published: March 7, 2026

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible for all members of our staff."

### Integrations tab

Zapier connects with 127+ software tools.

[See all integrations](https://www.capterra.com/p/130182/Zapier/#integrations)

#### Most popular integrations

- Dropbox: 4.5 rating

- Box: 4.4 rating

- Constant Contact: 4.3 rating

- Buffer: 4.5 rating

- Intercom: 4.5 rating

- Nutshell: 4.4 rating

#### Integrations-related review snippet

Reviewer: Michael S.

Reviewer details: Electrical/Electronic Manufacturing, 501-1,000 employees

Published: March 12, 2026

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

---

## Wrike

Rating: 4.4 out of 5 (3,027 reviews)

Profile: [Wrike](https://www.capterra.com/p/76113/Wrike/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Wrike is the AI-powered platform for Business Process Management, automating workflows and boosting efficiency.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Centralized real-time team collaboration

- Comprehensive project tracking tools

Cons:

- High and inflexible pricing structure

- Frequent minor bugs and glitches

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Configurable Workflow: 5.0 rating

- Task Management: 5.0 rating

- Drag & Drop: 4.7 rating

- Process Modeling & Designing: 4.7 rating

#### Lowest rated features

- Rules-Based Workflow: 3.3 rating

- Activity Dashboard: 3.0 rating

- Alerts/Notifications: 4.0 rating

- Templates: 4.0 rating

#### Feature-related review snippet

Reviewer: Ojaswini W.

Reviewer details: Marketing and Advertising, 10,001+ employees

Published: May 6, 2026

> "Additionally, the flexibility of the interface is a major advantage."

### Gallery tab

Ease of use: 4.2 out of 5 (3,027 reviews)

#### Related review snippet

Reviewer: Thiago F.

Reviewer details: Marketing and Advertising, 201-500 employees

Published: April 21, 2026

> "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines."

### Integrations tab

Wrike connects with 136+ software tools.

[See all integrations](https://www.capterra.com/p/76113/Wrike/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.3 rating

- Microsoft Outlook: 4.3 rating

- Bitbucket: 4.6 rating

- Microsoft Viva Engage: 4.2 rating

- Marketo Engage: 4.8 rating

- Zoho Books: 4.4 rating

#### Integrations-related review snippet

Reviewer: Lauren P.

Reviewer details: Entertainment, 501-1,000 employees

Published: April 22, 2026

> "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work."

---

## Miro

Rating: 4.7 out of 5 (1,693 reviews)

Profile: [Miro](https://www.capterra.com/p/128955/Miro/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Versatile visual brainstorming platform

- Seamless remote teamwork experience

Cons:

- Complex and unintuitive navigation interface

- Occasional technical glitches and support delays

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Collaboration Tools: 4.8 rating

- Drag & Drop: 5.0 rating

- Task Management: 4.4 rating

- Workflow Management: 4.4 rating

#### Lowest rated features

- Business Process Automation: 1.0 rating

- Activity Tracking: 3.3 rating

- User Management: 3.3 rating

- Process Change Tracking: 3.8 rating

#### Feature-related review snippet

Reviewer: Angel U.

Reviewer details: Import and Export, 51-200 employees

Published: May 5, 2026

> "Its intuitive interface makes it easy for cross‑functional teams to adopt and use without a steep learning curve."

### Gallery tab

Ease of use: 4.5 out of 5 (1,693 reviews)

#### Related review snippet

Reviewer: Orest R.

Reviewer details: Chemicals, 11-50 employees

Published: March 17, 2026

> "It does have it’s disadvantages, such as the limit on dashboards and the small number of free templates, but it also has many advantages that make virtual teamwork easier and faster. Once you get the hang of it, it becomes a very useful and even fun tool!"

### Integrations tab

Miro connects with 45+ software tools.

[See all integrations](https://www.capterra.com/p/128955/Miro/#integrations)

#### Most popular integrations

- Google Drive: 4.7 rating

- Slack: 4.6 rating

- Trello: 4.5 rating

- OneDrive: 4.5 rating

- Microsoft Teams: 4.5 rating

- monday.com AI Work Platform: 4.6 rating

#### Integrations-related review snippet

Reviewer: Erwin M.

Reviewer details: Information Technology and Services, 51-200 employees

Published: July 11, 2025

> "It supports integrations with major cloud storage solutions and office suites."

---

## MaintainX

Rating: 4.8 out of 5 (1,052 reviews)

Profile: [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Mobile-first, AI-powered business process management software designed to streamline maintenance work completion and reduce MTTR.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined onboarding and operation

- Enhanced team coordination tools

Cons:

- Occasional technical glitches

#### Starting price

Starting price: $25.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mobile Access: 4.6 rating

- Customizable Fields: 4.8 rating

- Task Management: 4.8 rating

- Customizable Forms: 4.4 rating

#### Lowest rated features

- Alerts/Notifications: 4.0 rating

- Document Storage: 4.0 rating

- Reporting/Analytics: 4.0 rating

- Collaboration Tools: 4.0 rating

#### Feature-related review snippet

Reviewer: Travis N.

Reviewer details: Mechanical or Industrial Engineering, 51-200 employees

Published: March 30, 2026

> "For the person that wants a user friendly interface and a tool that works for you rather than against you, I'd recommend MaintainX."

### Gallery tab

Ease of use: 4.8 out of 5 (1,052 reviews)

#### Related review snippet

Reviewer: Scott U.

Reviewer details: Consumer Goods, 201-500 employees

Published: March 13, 2026

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and equipment."

### Integrations tab

MaintainX connects with 23+ software tools.

[See all integrations](https://www.capterra.com/p/179296/GetMaintainx/#integrations)

#### Most popular integrations

- Gmail: 4.8 rating

- FreshBooks: 4.5 rating

- Xero: 4.4 rating

- Samsara: 4.8 rating

- Verizon Connect: 3.2 rating

- Salesforce Platform: 4.4 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Construction, 11-50 employees

Published: April 14, 2026

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

---

## Bitrix24

Rating: 4.2 out of 5 (997 reviews)

Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Simple and affordable business process management software available in cloud and on-premise with source code access.

#### Rating breakdown

- Ease of Use: 4.0 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Integrated team communication tools

- Comprehensive team collaboration platform

Cons:

- Delayed and limited customer support

- Frequent bugs and technical issues

#### Starting price

Starting price: $69.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Reporting/Analytics: 4.0 rating

- Alerts/Notifications: 5.0 rating

- Collaboration Tools: 5.0 rating

- Commenting/Notes: 5.0 rating

#### Lowest rated features

- Customizable Templates: 4.0 rating

- Third-Party Integrations: 4.0 rating

- Customizable Fields: 5.0 rating

- Graphical Workflow Editor: 5.0 rating

#### Feature-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Non-Profit Organization Management, 11-50 employees

Published: December 4, 2025

> "The user interace was mostly intuitive and easy to use."

### Gallery tab

Ease of use: 4.0 out of 5 (997 reviews)

#### Related review snippet

Reviewer: Ramadhan A.

Reviewer details: Education Management, 11-50 employees

Published: June 25, 2026

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform."

### Integrations tab

Bitrix24 connects with 83+ software tools.

[See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations)

#### Most popular integrations

- Dropbox: 4.5 rating

- Gmail: 4.7 rating

- Docusign: 5.0 rating

- Box: 4.4 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Building Materials, 10,001+ employees

Published: April 13, 2026

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

---

## Figma

Rating: 4.7 out of 5 (870 reviews)

Profile: [Figma](https://www.capterra.com/p/175027/Figma/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based and on-premise platform that enables businesses to create custom designs, share prototypes among team members.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Collaborative design platform

- Extensive community support resources

Cons:

- Sluggish performance with large files

- Recurring bugs and account issues

#### Starting price

Starting price: $5.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- API: 5.0 rating

- Collaboration Tools: 5.0 rating

- Commenting/Notes: 5.0 rating

#### Lowest rated features

- Data Import/Export: 5.0 rating

- Drag & Drop: 5.0 rating

- Real-Time Updates: 5.0 rating

- Single Sign On: 5.0 rating

#### Feature-related review snippet

Reviewer: Olga K.

Reviewer details: Design, 1-10 employees

Published: September 1, 2025

> "Also, there is an app called 'Figma Mirror', where you can see what your interface looks like on your phone in online mode."

### Gallery tab

Ease of use: 4.5 out of 5 (870 reviews)

#### Related review snippet

Reviewer: Matt B.

Reviewer details: Computer Software, 51-200 employees

Published: February 4, 2026

> "From a product management standpoint, it provides us our one-source-of-truth for all of our product designs, and it still gives me the freedom to experiment with designs and make prototypes."

### Integrations tab

Figma connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/175027/Figma/#integrations)

#### Most popular integrations

- Slack: 4.8 rating

- Trello: 4.6 rating

- Dropbox: 4.5 rating

- Jira: 4.4 rating

- Notion: 4.7 rating

- Coda: 4.6 rating

#### Integrations-related review snippet

Reviewer: George F.

Reviewer details: Graphic Design, Self-employed

Published: March 17, 2026

> "Customization and the ability to add other information to enhance the project has been welcomed, also with plugins to other apps that help a lot with integration with projects."

---

## UiPath

Rating: 4.6 out of 5 (723 reviews)

Profile: [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

Visible tabs: Overview, Features, Integrations

### Overview tab

#### What is this product about?

Enterprise-wide process automation capability built for the most complex business needs of todays organizations across any industry.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Extensive learning resources available

- Enhanced efficiency and ROI

Cons:

- Stability and error challenges

- Disruptive and inconsistent updates

#### Starting price

Starting price: $420.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Business Process Automation: 4.7 rating

- Task Management: 4.5 rating

- Process Modeling & Designing: 4.6 rating

- Business Process Control: 4.6 rating

#### Lowest rated features

- Collaboration Tools: 4.0 rating

- Document Management: 4.2 rating

- Access Controls/Permissions: 4.5 rating

- Rules-Based Workflow: 4.5 rating

#### Feature-related review snippet

Reviewer: Anirudh B.

Reviewer details: Banking, 5,001-10,000 employees

Published: June 23, 2026

> "Overall UiPath in my current opinion is the most powerful and useable of the RPA tools."

### Integrations tab

UiPath connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Google Drive: 5.0 rating

- Microsoft Excel: 4.6 rating

- Gmail: 4.7 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 5.0 rating

#### Integrations-related review snippet

Reviewer: Daniel M.

Reviewer details: Information Technology and Services, 201-500 employees

Published: July 27, 2022

> "It can manage and document test cases and integrate with other development tools."

---

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Table of Contents

-   [The benefits of business process management software](#the-benefits-of-business-process-management-software)
-   [Typical features of business process management software](#typical-features-of-business-process-management-software)
-   [The cost of business process management software](#the-cost-of-business-process-management-software)
-   [Considerations when purchasing business process management software](#considerations-when-purchasing-business-process-management-software)
-   [Relevant business process management software trends](#relevant-business-process-management-software-trends)

## The benefits of business process management software

The importance of BPM has risen as organizations seek to stay competitive by automating their key workflows. BPM software offers the following benefits:

-   **Business agility:** It lets you customize and calibrate processes as per business requirements. Use the software to build an agile environment that will improve and automate processes with the rules management functionality, which allows non-programmers to add/change business logic in a BPM strategy.
    
-   **Better compliance monitoring:** BPM software helps organizations comply with industry norms and regulations. It does this by integrating department-specific modules that sync to the BPM software on the wider, organizational level. The software documents procedures and ensures compliance with the relevant safety and security measures.
    

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## Typical features of business process management software

-   **Business process automation:** Manage information, tasks, and procedures by automating workflows and processes.
    
-   **Collaboration:** Work collectively and simultaneously with your team on a project. You can also communicate and share information with multiple stakeholders in real time.
    
-   **No-code:** Create new processes—using the drag-and-drop functionality or the visual interface—without having to write any code.
    
-   **Process mapping:** Define and visually map all the details and relationships between your business process models and the elements of these models.
    
-   **Process modeling and designing:** Map and design your business processes into digital workflows to improve your organization’s overall productivity.
    
-   **Reporting/analytics:** View, track, and report key metrics to analyze your business performance.
    

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## The cost of business process management software

Most products in the market are priced on a “per user, per month” basis and can be divided into three pricing tiers based on the starting prices.

**Price ranges\*:**

-   $5 - $11
    
-   $11 - $30
    
-   $30+
    

_\*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of May 24th, 2019. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._

The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as custom plugins and a library of advanced workflow templates.

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## Considerations when purchasing business process management software

-   **Integrations:** The vendor should allow third-party integrations or offer a customizable API platform to seamlessly integrate your in-house applications. Check whether the built-in templates can be customized to your business. Request free trials and custom demos that let you validate the software’s interface and performance.
    
-   **Deployment time:** This depends on the complexity of the processes that need to be automated and customized. Some BPM tools can be used straight out of the box, while others require tweaking the built-in, industry-specific templates. Ask the vendor about the time needed to deploy their software, training duration, and the IT support offered.
    
-   **Type of solution:** There are three types of BPM software in the market. List your business challenges and map each issue to a software feature. For instance, small businesses prefer basic BPM systems for the user-friendly interface. The advanced BPM suites are preferred for agile working environments as these allow third-party integrations. Meanwhile, intelligent BPM is preferred by organizations that need to incorporate complex and real-time operational intelligence.
    

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## Relevant business process management software trends

-   **Adaptive case management continues to see wider implementation:** This process can combine different sub-workflows into one “case,” eliminating a monolithic, complex workflow. It offers multichannel integration, social collaboration, and mobile support to create an agile working environment. When managing agile processes, companies will employ adaptive case management technology that makes human-like decisions, not based on predefined flowcharts. BPM software vendors are offering this ability to deal with adaptive cases (i.e., as intelligent BMPS). An iBPMS lets managers structure adaptive processes to choose the next-best action. 
-   **Demand for no-code/low-code BPM to grow:** Companies are increasingly embracing no-code/low-code BPM applications to eliminate software complexity and a long learning curve. These applications increase agility so you don’t need to hire programmers. It replaces traditional application development procedures with ready-to-use form builders, drag-and-drop features, and prebuilt integrations. 

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**Sources**

Products evaluated for the pricing calculation were taken from Capterra’s [business process management](https://www.capterra.com/business-process-management-software/) software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/business-process-management-software/) that offer them.

The following sources were used for this document:

-   [4 trends that are transforming BPM in 2019](https://kissflow.com/bpm/4-trends-revolutionizing-business-process-management-2018/) (Date accessed: May 23, 2019)
    
-   [Whatever Happened To Business Process Management Software?](https://www.forbes.com/sites/jasonbloomberg/2019/01/15/whatever-happened-to-business-process-management-software/#41121dbf72f7) (Date accessed: May 23, 2019)
    
-   [Reasons BPM is Being Forced Into Low Code](https://kissflow.com/bpm/low-code-bpm-software-reasons/) (Date accessed: May 23, 2019)