# 2025 Capterra Shortlist for Business Process Management | Capterra

> Discover the highest-rated & most popular Business Process Management Software of 2025. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/business-process-management-software/shortlist

---

# 2025 Capterra Shortlist for Business Process Management

-   [All Products](https://www.capterra.com/business-process-management-software/)
-   [Capterra Shortlist](https://www.capterra.com/business-process-management-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/19319/JIRA/)

## [Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15339)](https://www.capterra.com/p/19319/JIRA/reviews/)[View all reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

[](https://www.capterra.com/p/19319/JIRA/)

Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.

Overall Score

96/100

Popularity: 49/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.1

Customer Service

4.2

Features

4.4

Value for Money

4.3

Paid plans start at

$7.91Per Month

Free Trial

Free Version

Category Features

15/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/184581/Asana-PM/)

## [Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13555)](https://www.capterra.com/p/184581/Asana-PM/reviews/)[View all reviews](https://www.capterra.com/p/184581/Asana-PM/reviews/)

[](https://www.capterra.com/p/184581/Asana-PM/)

Improve Business Process Management with Asana AI. Tackle complex workflows, get better insights, and elevate teamwork efficiently.

Overall Score

95/100

Popularity: 48/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.4

Paid plans start at

$10.99Per Month

Free Trial

Free Version

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/211559/Trello/)

## [Trello](https://www.capterra.com/p/211559/Trello/)

[4.5 (23507)](https://www.capterra.com/p/211559/Trello/reviews/)[View all reviews](https://www.capterra.com/p/211559/Trello/reviews/)

[](https://www.capterra.com/p/211559/Trello/)

Trello is a cloud-based project management software that helps teams organize and manage their tasks and projects from anywhere.

Overall Score

94/100

Popularity: 47/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.3

Value for Money

4.5

Paid plans start at

$5.00Per Month

Free Trial

Free Version

Category Features

14/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/79104/Smartsheet/)

## [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

[4.5 (3491)](https://www.capterra.com/p/79104/Smartsheet/reviews/)[View all reviews](https://www.capterra.com/p/79104/Smartsheet/reviews/)

[](https://www.capterra.com/p/79104/Smartsheet/)

Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.

Overall Score

93/100

Popularity: 46/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.3

Features

4.3

Value for Money

4.4

Paid plans start at

$12.00Per Month

Free Trial

Free Version

Category Features

15/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/147657/monday-com/)

## [monday.com](https://www.capterra.com/p/147657/monday-com/)

[4.6 (5738)](https://www.capterra.com/p/147657/monday-com/reviews/)[View all reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

[](https://www.capterra.com/p/147657/monday-com/)

monday.com is an intuitive platform that allows you to create unique solutions for all aspects of your business in one place.

Overall Score

92/100

Popularity: 45/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.4

Features

4.4

Value for Money

4.3

Paid plans start at

$9.00Per Month

Free Trial

Free Version

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/130182/Zapier/)

## [Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3047)](https://www.capterra.com/p/130182/Zapier/reviews/)[View all reviews](https://www.capterra.com/p/130182/Zapier/reviews/)

[](https://www.capterra.com/p/130182/Zapier/)

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.

Overall Score

90/100

Popularity: 42/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.3

Features

4.6

Value for Money

4.3

Paid plans start at

$29.99Per Month

Free Trial

Free Version

Category Features

11/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/146136/Lucidchart/)

## [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

[4.5 (2250)](https://www.capterra.com/p/146136/Lucidchart/reviews/)[View all reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Our online diagramming application makes it easy to map and share your business processes.

Overall Score

88/100

Popularity: 41/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.4

Paid plans start at

$9.00Per Month

Free Trial

Free Version

Category Features

12/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/201133/Visio/)

## [Visio](https://www.capterra.com/p/201133/Visio/)

[4.5 (3280)](https://www.capterra.com/p/201133/Visio/reviews/)[View all reviews](https://www.capterra.com/p/201133/Visio/reviews/)

[](https://www.capterra.com/p/201133/Visio/)

Microsoft Visio is a diagramming solution that helps visualize data-connected business process flows, empower remote teamwork, and more

Overall Score

88/100

Popularity: 41/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.2

Customer Service

4.2

Features

4.4

Value for Money

4.2

Paid plans start at

$5.00Per Month

Free Trial

Free Version

Category Features

14/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/76113/Wrike/)

## [Wrike](https://www.capterra.com/p/76113/Wrike/)

[4.4 (2947)](https://www.capterra.com/p/76113/Wrike/reviews/)[View all reviews](https://www.capterra.com/p/76113/Wrike/reviews/)

[](https://www.capterra.com/p/76113/Wrike/)

Wrike's business process management software helps teams standardize intake, accelerate workflows, and optimize processes.

Overall Score

88/100

Popularity: 41/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.2

Customer Service

4.3

Features

4.3

Value for Money

4.2

Paid plans start at

$10.00Per Month

Free Trial

Free Version

Category Features

18/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

[

](https://www.capterra.com/p/175749/Trainual/)

## [Trainual](https://www.capterra.com/p/175749/Trainual/)

[4.8 (508)](https://www.capterra.com/p/175749/Trainual/reviews/)[View all reviews](https://www.capterra.com/p/175749/Trainual/reviews/)

[](https://www.capterra.com/p/175749/Trainual/)

Document and train on every process, policy, and procedure in your business. Trainual makes process management easy.

Overall Score

82/100

Popularity: 34/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.6

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

12/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/113540/Bitrix24/)

## [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/)[View all reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[](https://www.capterra.com/p/113540/Bitrix24/)

Simple and affordable business process management software available in cloud and on-premise with source code access.

Overall Score

80/100

Popularity: 35/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

Paid plans start at

$69.00Per Month

Free Trial

Free Version

Category Features

17/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/154949/SuiteDash/)

## [SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)

[4.8 (624)](https://www.capterra.com/p/154949/SuiteDash/reviews/)[View all reviews](https://www.capterra.com/p/154949/SuiteDash/reviews/)

[](https://www.capterra.com/p/154949/SuiteDash/)

Avoid the pain of researching, setting up, learning, inter-connecting, and paying for an inefficient mixture of separate software tools

Overall Score

80/100

Popularity: 30/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.8

Features

4.8

Value for Money

4.9

Paid plans start at

$19.00Per Month

Free Trial

Free Version

Category Features

12/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

## [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

[4.6 (721)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)[View all reviews](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

[](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

Enterprise-wide process automation capability built for the most complex business needs of todays organizations across any industry.

Overall Score

79/100

Popularity: 32/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.5

Value for Money

4.4

Paid plans start at

$420.00Per Month

Free Trial

Free Version

Category Features

13/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/172519/Nifty/)

## [Nifty](https://www.capterra.com/p/172519/Nifty/)

[4.6 (440)](https://www.capterra.com/p/172519/Nifty/reviews/)[View all reviews](https://www.capterra.com/p/172519/Nifty/reviews/)

[](https://www.capterra.com/p/172519/Nifty/)

Nifty automates project updates and resource insights with dynamic task management. A workspace with roadmaps, chat, docs, and more.

Overall Score

77/100

Popularity: 32/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.5

Features

4.5

Value for Money

4.6

Paid plans start at

$39.00Per Month

Free Trial

Free Version

Category Features

18/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/135004/Process-Street/)

## [Process Street](https://www.capterra.com/p/135004/Process-Street/)

[4.7 (650)](https://www.capterra.com/p/135004/Process-Street/reviews/)[View all reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

Process Street is a Compliance Operations and BPM platform that uses AI to automate, enforce, and audit your workflows at scale.

Overall Score

76/100

Popularity: 28/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/148729/Workato/)

## [Workato](https://www.capterra.com/p/148729/Workato/)

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)[View all reviews](https://www.capterra.com/p/148729/Workato/reviews/)

[](https://www.capterra.com/p/148729/Workato/)

Integration platform as a service that enables businesses to secure, scalable automation across business applications.

Overall Score

75/100

Popularity: 28/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.6

Features

4.5

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

14/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/120988/CMW-Tracker/)

## [CMW Platform](https://www.capterra.com/p/120988/CMW-Tracker/)

[4.6 (521)](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)[View all reviews](https://www.capterra.com/p/120988/CMW-Tracker/reviews/)

[](https://www.capterra.com/p/120988/CMW-Tracker/)

CMW Platform helps organizations model and automate workflows with BPMN 2.0, low-code tools, integration options and flexible deploymen

Overall Score

74/100

Popularity: 26/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

$275.00Per Year

Free Trial

Free Version

Category Features

13/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/138931/Audit-Software/)

## [Onspring](https://www.capterra.com/p/138931/Audit-Software/)

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)[View all reviews](https://www.capterra.com/p/138931/Audit-Software/reviews/)

[](https://www.capterra.com/p/138931/Audit-Software/)

Onspring is a cloud-based GRC platform that helps businesses streamline processes, automates workflows, and enhance compliance.

Overall Score

73/100

Popularity: 25/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

5.0

Features

4.7

Value for Money

4.8

Paid plans start at

Not provided by the vendor

Category Features

15/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/211755/Zoho-Creator/)

## [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)

[4.3 (169)](https://www.capterra.com/p/211755/Zoho-Creator/reviews/)[View all reviews](https://www.capterra.com/p/211755/Zoho-Creator/reviews/)

[](https://www.capterra.com/p/211755/Zoho-Creator/)

Zoho Creator is a business process management software where you can automate routine tasks, and manage your data efficiently.

Overall Score

73/100

Popularity: 26/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.1

Customer Service

4.0

Features

4.3

Value for Money

4.3

Paid plans start at

$8.00Per Month

Free Trial

Free Version

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/16100/ActiveBatch-Workload-Automation/)

## [ActiveBatch](https://www.capterra.com/p/16100/ActiveBatch-Workload-Automation/)

[4.7 (56)](https://www.capterra.com/p/16100/ActiveBatch-Workload-Automation/reviews/)[View all reviews](https://www.capterra.com/p/16100/ActiveBatch-Workload-Automation/reviews/)

[](https://www.capterra.com/p/16100/ActiveBatch-Workload-Automation/)

Elevate your BPM with an intuitive workload automation platform for business and IT. Get a free demo to extend your IT capabilities!

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.5

Features

4.7

Value for Money

4.6

Paid plans start at

$10000.00One Time

Free Trial

Free Version

Category Features

13/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/10019610/Motion-io/)

## [LaunchBay](https://www.capterra.com/p/10019610/Motion-io/)

[4.8 (49)](https://www.capterra.com/p/10019610/Motion-io/reviews/)[View all reviews](https://www.capterra.com/p/10019610/Motion-io/reviews/)

The client experience platform for B2B teams. Branded portals, workflow automation, and real-time visibility — all in one place.

Overall Score

72/100

Popularity: 23/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.8

Value for Money

4.8

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

17/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/211712/process-science/)

## [process.science](https://www.capterra.com/p/211712/process-science/)

[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)[View all reviews](https://www.capterra.com/p/211712/process-science/reviews/)

[](https://www.capterra.com/p/211712/process-science/)

Process mining tools directly integrated in BI Systems such as Microsoft Power BI and Qlik.

Overall Score

72/100

Popularity: 23/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.7

Value for Money

4.6

Paid plans start at

€4.91Per Month

Free Trial

Free Version

Category Features

6/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/149470/KiSSFLOW/)

## [Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

[4.2 (87)](https://www.capterra.com/p/149470/KiSSFLOW/reviews/)[View all reviews](https://www.capterra.com/p/149470/KiSSFLOW/reviews/)

[](https://www.capterra.com/p/149470/KiSSFLOW/)

Kissflow is the #1 Business Process Management (BPM) Software that includes complete Process Management.

Overall Score

71/100

Popularity: 24/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.2

Features

4.1

Value for Money

4.1

Paid plans start at

$1500.00Per Month

Free Trial

Free Version

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)

## [SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)

[4.5 (318)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)[View all reviews](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

[](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)

Apply empowers organizations to seamlessly collect, manage and review grant applications and drive better, faster funding decisions.

Overall Score

71/100

Popularity: 24/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.6

Features

4.4

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

9/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/144848/Pipefy/)

## [Pipefy](https://www.capterra.com/p/144848/Pipefy/)

[4.6 (320)](https://www.capterra.com/p/144848/Pipefy/reviews/)[View all reviews](https://www.capterra.com/p/144848/Pipefy/reviews/)

[](https://www.capterra.com/p/144848/Pipefy/)

Pipefy is an AI-powered BPM platform that saves IT time and lets business teams build and run their own workflows.

Overall Score

70/100

Popularity: 24/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.6

Features

4.4

Value for Money

4.4

Paid plans start at

$33.00Per Month

Free Trial

Free Version

Category Features

16/18

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Business Process Management Software](https://www.capterra.com/business-process-management-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:May 2, 2025