VeraSMART vs Ytel

Starting Price

$995.00/one-time

Not provided by vendor

Best For

Organizations of any size that need visibility into and control over their telecom expenses. VeraSMART serves 50 extensions at one site to hundreds of thousands of extensions at hundreds of sites.

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include Solar, Mortgage, Auto, Political, Lead Gen and more.

Rating

(0)
4 / 5
(25)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4 / 5

Customer Support


3.5 / 5

Features & Functionality


4 / 5

Value for Money


3.5 / 5

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • close Call Monitoring
  • check Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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VeraSMART vs Ytel

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