PhoneBurner vs Elephant Call Management System

Starting Price

$149.00/month/user

$1,200.00/one-time

Best For

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

Call management

Rating


4.8 / 5
(120)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

10-49

Ease of Use


4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."


5 / 5


Customer Support


4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."


5 / 5


Features & Functionality


4.6 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "Ease of use and the ability to quickly move from contact to contact."



Value for Money


4.6 / 5


  • "This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."



Product Features

  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • close Caller Identification
  • close Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log
  • close By-Extension Reporting
  • close Call Duration
  • check Call Monitoring
  • close Call Volume
  • check Caller Identification
  • close Inbound Reporting
  • close Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

View 5 screenshots 164421 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation

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PhoneBurner vs Elephant Call Management System

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