Microcall vs PhoneBurner

Starting Price

Not provided by vendor

$149.00/month/user

Best For

Not provided by vendor

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

Rating


3.5 / 5
(2)

4.8 / 5
(116)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use


3 / 5



4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."

Customer Support


5 / 5



4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."

Features & Functionality


4.5 / 5



4.7 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "This software is very intuitive. They are always thinking of new ways to improve their product."

Value for Money


5 / 5



4.6 / 5


  • "It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."

Product Features

Not provided by vendor
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • close Caller Identification
  • close Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Microcall vs PhoneBurner

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