CDR Call Reporting for Cisco vs FluentStream

Starting Price

Not provided by vendor

$20.00/month/user

Best For

Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented Variphy Call Analytics.

FluentStream provides complete business phone solutions for small, medium and enterprise businesses.

Rating


5 / 5
(25)
Read All Reviews

4.6 / 5
(60)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "Ease of use, customizable reports, UCCX and system Dashboard."

  • "It is easy to use and to customize for our environment."


4.5 / 5


  • "The contrast between this system and a huge complex proprietary system is night and day, not even on the same planet."

  • "The interface is easy to use and requires zero training."

Customer Support


5 / 5



4.9 / 5


  • "Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed."

  • "EXCELLENT CUSTOMER SERVICE and great quality lines - everyone can hear us."

Features & Functionality


5 / 5


  • "The added built in features like remote phone control and macros turn managing a large environment into one click actions."

  • "The customer turned around and provided a purchase of Variphy quickly afterwards as they saw tremendous value in the software."


4.4 / 5


  • "The GUI makes it so easy that a Helpdesk guy is able to do administrative tasks with ease."

  • "FluentStream allows us to manage our phone systems, users, faxes and voice messages in an easy to use interface."

Value for Money


5 / 5



4.7 / 5


  • "Value for the Cost is outstanding - significant savings over past providers."

  • "A wonderful company to work with. Use of FluentStream has resulted in reduced phone costs and increased efficiencies."

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • close Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log

Screenshots

View 5 screenshots 142452 thumb
View 3 screenshots 59220 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CDR Call Reporting for Cisco vs FluentStream

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