CDR Call Reporting for Cisco vs Call Accounting

Starting Price

Not provided by vendor Not provided by vendor

Best For

Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented Variphy Call Analytics.

Call accounting management solution designed for call centers and similar businesses that helps manage call details, summaries, charges, and more.

Rating


5 / 5
(25)
Read All Reviews
(0)

Ideal number of Users

1000+

Not provided by vendor

Ease of Use


4.9 / 5


  • "Ease of use, customizable reports, UCCX and system Dashboard."

  • "It is easy to use and to customize for our environment."



Customer Support


5 / 5




Features & Functionality


5 / 5


  • "The added built in features like remote phone control and macros turn managing a large environment into one click actions."

  • "The customer turned around and provided a purchase of Variphy quickly afterwards as they saw tremendous value in the software."



Value for Money


5 / 5




Product Features

  • check By-Extension Reporting
  • check Call Duration
  • close Call Monitoring
  • check Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • check Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

View 5 screenshots 142452 thumb
View 3 screenshots 185869 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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CDR Call Reporting for Cisco vs Call Accounting

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