callGuard vs Genesis Call Accounting

Rating

(0)


3 / 5
(1)

Starting Price

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Best For

We target small to mid sized businesses with 1 sip trunk. callGuard is designed to give smaller orgs tools that had for the most part previously been limited to large orgs with large budgets.

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Ideal number of Users

1 - 1000+

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Ease of Use


3 / 5

Customer Support

Features & Functionality


4 / 5

Value for Money

Product Features

  • check By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • check Call Volume
  • close Caller Identification
  • check Inbound Reporting
  • check Outbound Reporting
  • check Unattended Call Management
  • check Who Answered Log
  • close By-Extension Reporting
  • check Call Duration
  • check Call Monitoring
  • close Call Volume
  • close Caller Identification
  • close Inbound Reporting
  • close Outbound Reporting
  • close Unattended Call Management
  • close Who Answered Log

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
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callGuard vs Genesis Call Accounting

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